theretailcorrection.com Reviews 124

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks. I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction... See more

Rated 4 out of 5 stars

I have been with theretailcorrection for few months now. First it was only with my wife's account. They are legitimate although stocks can be limited but they are not fakes. I had been sent wrong size... See more

Rated 1 out of 5 stars

SCAMMERS Signed up using the $1 for 30 day special Didn’t receive login details Emailed asking why they didn’t provide them with no reply Emailed again a few months later after they had taken... See more

Company replied

Rated 5 out of 5 stars

TRC is the most reliable place to get all hyped new items. I've been a sneakerhead all my life, and the retail correction makes my life a lot easier and saves me so much money. You can literally get... See more

Company replied

Company details

  1. Footwear Wholesaler

Written by the company

A site where members are treated with direct access to weekly releases of hundreds of previously sold out sneakers and apparel at retail price. In addition, our weekly sneaker raffles provide members with chance access to the most exclusive sneakers out there.


Contact info

3.7

Average

TrustScore 3.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

- Retail Correction By far one of the…

- Retail Correction By far one of the best ways to get The exclusive sneakers/clothing you want and save hundreds or even thousands I personally got a yearly membership as the more you pay the better value, from Jordan’s to Yeezys and even Essentials. 10/10.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Support TRC

I’ve been member of retail correction for over a year and I’ve copped a lot of limited edition items thanks to them. Will def recommend

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

great experience

The retail correction offers incredible and reliable service. I highly recommend The Retail Correction for all of your merchandise needs. Anytime I have had any trouble with purchases they have been incredible with communicating with me to solve any problems I may have encountered. I assure you that when shopping with The Retail Correction you will be thoroughly looked after.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Best membership I’ve signed up to

Been a member of the retail correction for the last 3 years now since the Dior air Jordan 1 giveaway and I’ve had no regrets since. I’ve been able to cop recent and past sneakers for retail or sometimes below retail price so the $30 a month membership is well worth it. I’ve even won the week sneaker giveaways multiple times now!

June 4, 2025
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Ordered to NZ with no problems!!

Ordered a pair of CLB AF1 from the retail correction as I couldn't find my size cheaper anywhere else in NZ / AU. I ran them through a legit check app and they passed so I am very happy with my purchase. Didn't take too long to come to NZ either. Thank you, will shop again <3

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great value and quick shipping!

Ordered a fear of god essentials hoodie on the 12th of April and it arrived 2 weeks later on the 26th. Much quicker then I was anticipating considering they said it could take up to 20 business days.

Also only paid $100 per hoodie! The other stores in NZ charge around $300 for it which is a crazy discount. Will definetly be back :)

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the Exciting Macarons Labubu and had a amazing experience!

I ordered the Exciting Macarons Labubu from The Retail Correction and I couldn’t be happier! The whole process was incredibly smooth — from placing the order to delivery, everything was fast and efficient. The item arrived in perfect condition and exactly as described. I was genuinely impressed with how quickly my order was processed and shipped. Highly recommend The Retail Correction for anyone looking for quality collectibles and top-tier service. Will definitely be ordering again!

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Poor communication from the seller, no updates from seller and I had to follow up on items, in the end seller did not fulfil order

Poor communication from the seller. Ordered Essentials hoodies in early December 2024, was told in January that there will be a delay due to supplier issues. Come March and still no update. Contacted seller and said there is a delay still. Contacted seller TWICE! Then May arrives and still nothing. All of a sudden received a refund end of May. No email or information, nor apology from the seller.

TLDR: don’t even bother buying as the items will never arrive. Buy from reputable sellers instead line SSENSE or Mr Porter

Edit: Items ordered did NOT arrive. It is also false to promise the customer for you to expect us to follow up on the order, and no updates from you. For a company that charges a monthly membership fee, good service would be fair to be expected.

May 26, 2025
theretailcorrection.com logo

Reply from theretailcorrection.com

Hey, we’re really sorry again for the delay on your Essentials order — it was a one-off issue caused by ongoing supplier problems that we were transparent about early on. While the delays were frustrating (we completely understand that), we did offer a full refund plus nearly 50% of your order value as in-store credit to make it right.

Also, just to clarify for others reading — it’s not accurate to say items “never arrive.” We can see your Yeezy Gap hoodie was delivered without issue.

We’ve learned from this situation and improved our processes since. But please be fair with the claims you’re making.

Rated 1 out of 5 stars

I don't ever write reviews

I don't ever write reviews, so I am genuinely frustrated & a bit off when I write a one star review.

This is marketed as a cheap place to buy hype & designer clothing, any of the items are easily purchasable and CHEAPER across sites like StockX & GOAT that won't charge (No exaggeration) $150 for 7 items to be shipped.

Do not bother wasting the $30 to purchase this, if you see an item you like, just search it up and purchase it elsewhere for cheaper OR a little bit more without paying an extreme amount in shipping.

April 23, 2025
Unprompted review
Rated 2 out of 5 stars

Great products, slow shipping

The products are great and authentic. I ordered a pair of shoes as a gift but they came about 2 weeks after the persons birthday so that was disappointing. Shipping is extremely slow and surprisingly expensive, but other than that the products were great.

March 28, 2025
theretailcorrection.com logo

Reply from theretailcorrection.com

Hi Harry, thanks for your feedback and we’re glad you liked the products! Just to clarify—our shipping timeframe is listed as up to 20 business days on the site, and your order was shipped within that window. We also don’t profit off shipping; we simply charge our cost price. Still, we understand the frustration with timing around gifts and will continue working to speed things up. Appreciate the support!

Rated 2 out of 5 stars

Terrible customer service and delivery times

The lack of communication from this company and lack of customer service is a real let down. I tried to support a small business, but if they can't support me as a customer, I can't support them as a business. The delivery times are outrageously long. For the saving you get, it's almost not worth it due to the wait times. The order i am waiting on is my first and will be my last. Will go back to goat and stockx for my sneakers.

April 2, 2025
Unprompted review
theretailcorrection.com logo

Reply from theretailcorrection.com

Hi Michael,
Thanks for your feedback. Just to clarify, your order was dispatched within 20 business days of the sneaker’s release, which is clearly stated in our terms at checkout and on our website.

We understand that longer wait times can be frustrating, but it’s how we’re able to offer prices well below market. We’re always working on improving communication and speed without raising prices.

Appreciate you giving us a try.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look