The Reverse Lookup Reviews 

2,029
•
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, most reviewers were unhappy with their experience overall. Many customers felt deceived after paying a small initial fee for a phone lookup, only to discover unexpected recurring subscription charges deducted from their bank accounts without proper warning. People noted that the website failed to provide any useful information or results for their searches, making the initial payment a complete waste of time. Some reviewers were not happy with the extremely difficult cancellation process and unauthorized transactions that followed their initial interaction. Consumers strongly advised others to avoid using these services due to hidden costs and unresponsive customer support.

What people talk about most

Payment

Users describe profound frustration with payment processes, noting that small initial fees for a single... See more

Subscription

People report negative experiences with subscription, noting they paid a small initial fee for a one-time... See more

Price

Consumers find price to be negative due to unexpected high costs following small initial payments. Reviewers... See more

Service

Reviewers mention negative feedback about service, strongly warning others that low-cost trials lead to... See more

Website

Reviewers highlight negative aspects of the website, expressing frustration over subscription fees and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I received almost no information on the person I was checking on, just a load of photos many of which were not him. I didn’t mind paying £1, but I was annoyed to discover that without any warning I... See more

Rated 2 out of 5 stars

I only wanted a trial which I paid for and was deducted but now notice a week later that a sum had been deducted from my credit card. Not happy with this at all. Instructing my bank to decline any fu... See more

Rated 2 out of 5 stars

This company is not serious, hidden costs involved and money booked off my bank account without authority. I used it ONCE, got zero information regarding the number and have been charged to date over... See more

Rated 1 out of 5 stars

Best left well alone. Had been plagued by unrecognised number so tried this site (probably the source of the unrecognised number). Paid £1 upfront for search with "guaranteed" results which in the en... See more


Company details

  1. Information Service

Written by the company

A powerful tool for gaining insights about a person based on a single click. We quickly and efficiently analyse over 2 billion public records to get the information you're looking for. Our databases also compile information from a wide variety of licensed sources that may not be available through basic internet searches. We then serve that information to you in easy-to-read reports almost instantly.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.3

All reviews

(2,029)

220 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible scammers 😡

Terrible scammers 😡. I didn’t subscribe to a monthly detection, I didn’t even receive terms and conditions to agree to this , my mistake was to give out my banking details thinking I’m only paying for the service I used which is to such a number (which I understand) but a monthly subscription I didn’t agree to that R500 gone

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

I just wanted to check a photo

I just wanted to check a photo, and I found myself with a monthly subscription. Definitely a poor communication style, or maybe a clever one to get money. Definetly not valuing loyal customers

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

This Company is scamming me

This Company is scamming me with an unauthorised payment of £29.99. I used them once and they took two payments of 50p. Their PayPal email is false and just gets returned. Avoid at all costs.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Theives

Paid a one off £0.99 for a report as I was getting multiple phone calls a day from an unknown number. I’ve since then had almost £30 come out of my account, went on the website and it said I had a subscription which I then proceeded to cancel. I was unable to get a refund on the website so I emailed, only to be told that it was an unrefundable policy and there was basically nothing that could be done about it. To top it off my report I paid for gave me no results so I’ve wasted over £30 for no reason

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

I authorized the free trial same day saw a a $29.99 charge on PayPal

I authorized the free trial and paid $3.49. Then within 3 hours they had put a hold on my PayPal account for .50 and $29.99. so now I’ve spent hours dealing with that. There is no email to contact them at. The free trial was supposed to last a month…but even if I misremembered that part…it certainly was to be a matter of days not hours. The report was less than accurate. I have other resources that let me know about data breaches. They had nothing. Their email within the PayPal email to contact them comes back not active. They. Are. A scam. IMHO

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM and SCUM

Like what the other reviewer has commented, I did a one-off transaction and paid for it. But this company is a SCUM and a SCAM and took another $ 39.99 from my account. I have requested the bank to REVERSE the transaction and to cancel my card.

February 9, 2026
Unprompted review
Rated 2 out of 5 stars

Never Again!

I received almost no information on the person I was checking on, just a load of photos many of which were not him. I didn’t mind paying £1, but I was annoyed to discover that without any warning I had signed up for a subscription by doing so. This is not acceptable, I cancelled at once and will not use them again.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

On line Scammers

I only wanted to check one number and I paid 10p, and next day they charged me for £49.90 for subscription which I never signed for. Total scam.
It is not clear even where they are based. It is a shame as I would have paid £2-3 for the info which they provide and I may have used them again.
Total crooks

February 9, 2026
Unprompted review
Rated 2 out of 5 stars

I only wanted a trial which I paid for…

I only wanted a trial which I paid for and was deducted but now notice a week later that a sum had been deducted from my credit card. Not happy with this at all. Instructing my bank to decline any future payments plus they do not make it so easy to unsubscribe.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

These people are total scammers

These people are total scammers. Wish I’d read the reviews first! They’re also called Clarity.com. Two 50p charges and suddenly you find £29.99 going out of your account on a monthly subscription. DO NOT USE! Report scam to your bank immediately. And you’d get a better (free) search from Google.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

This site is a complete scam avoid

This site is a complete scam, say it does a free scan, does that scsn the bombard you with emails saying we've found thinks etc, the reason your doing this is because you want answers to why a loved is behaving how they are, they prey on this vulnerability, so you click the link to get your results, it cost a very small amount £1, you se some results that knew already, there is no mention of being put on a contract they then take £29.99.

I contacted them via email ticket, for a refund, they didn't want to knowhow many thousands have they done this to?

Avoid at All costs.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

I write for free

I write for free. But then they immediately ask for my credit card number and fees.
Small merchants are selling products I can't see because of my payment information.
It's a scam.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

As others have said this is a scam

As others have said this is a scam, I paid £1 for a image search which told me they had results only to find once I paid they gave me nothing, a week later they attempted to take £29.99 from my bank which declined thankfully, disgusting company, I never was informed of future ongoing payments and never received one communication from them after the initial £1 payment, they make it so easy to pay the search fee of £1 and then they have your bank details which they use !!!

February 7, 2026
Unprompted review

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