Therma Shield Solar Control Reviews 326

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the high quality of the products offered. Many highlight the professionalism and efficiency of the staff, noting their punctuality, thoroughness, and friendly demeanor. People are particularly satisfied with the positive impact of the product on temperature regulation and glare reduction, often mentioning the excellent customer service received throughout the process. The team is frequently described as knowledgeable and helpful, providing clear explanations and making the entire experience pleasant and straightforward. Reviewers appreciate the attention to detail, from the initial consultation to the clean-up after installation, and many express their intention to use the company's services again.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Reviewers frequently highlight the... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently highlight the team's... See more

Product

Users describe positive interactions with the product. Many customers are very happy with the chosen product,... See more

Quality

Reviewers mention positive feedback about quality. Customers are thrilled with the quality of the product,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex and his team at Therma Shield were GREAT! They were very communicative about choosing the correct film, pricing, and window prep/post care. They arrived on time prepared to get to work and worke... See more

Company replied

Rated 5 out of 5 stars

Great company! Two years ago we tested a section of a 8,000 SF commercial building - the results were very noticeable in tenant comfort, HVAC balancing and energy savings. Based on these results, we h... See more

Company replied

Rated 5 out of 5 stars

Alex, Laura & Gunner were all very friendly & extremely thorough about each step of the process. We appreciate that they brought blankets to protect our new carpets & took the time to review the Dos... See more

Company replied

Rated 5 out of 5 stars

Not having experienced this type of service before, I was uncertain what to expect. Trying to make the right choice from a small sample was a bit nerve-wracking however with the guidance and support f... See more

Company replied


Company details

  1. Window Tinting Service

Information provided by various external sources

As the premier provider of high quality window film installation for the Spokane metro area and the Inland Northwest, Therma Shield Solar Control has been proudly serving our clients for over twenty five years with integrity and unmatched customer service. I will be personally installing your window film because I feel you should benefit from my 28+ years of window tinting experience. Don't settle for less! I believe in treating my customers the way that I like to be treated. To me, that means treating them with honesty and integrity, promptly returning calls or emails, showing up at the time and date agreed upon, and doing the best possible window tint installation for the agreed upon price. I am sure that you will be delighted with your window film installation, but if you are not--for any reason--I will work with you until you are. I back up my work with a "no questions asked" lifetime workmanship warranty. At Therma Shield Solar Control, "customer service" is more than just a catch-phrase. We specialize in flat-glass filming because automotive window tinting is very different from residential and commercial window tinting. Many of my competitors deal primarily in auto tinting and offer residential filming "on the side". I have always felt it best to specialize in flat glass window filming, and thereby offer my clients the best possible installation quality and attention to detail. Call (509) 466-3975 for your free estimate today! For your protection, I encourage you to make sure that any window film contractor you consider hiring is properly Licensed, Bonded, and Insured. Use the links on our website to check our credentials with Washington State Department of Labor and Industries, to check our Idaho contractor credentials, and our A+ rating with the Better Business Bureau​.


Contact info

5.0

Excellent

TrustScore 5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Showed up on time and did a great job

Showed up on time. Did the job professionally with attention to detail. Completed the job to our satisfaction and provided after care information to insure our continuous satisfaction with our purchase. Very pleasant and professional installers. Would recommend this company highly.

February 9, 2024
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Don and Loretta,
Thank you for taking the time to leave a review! It was a great pleasure meeting and working with you both. We know that you will get years of protection from heat and glare from the ASWF Horizon 20 Bronze film you had installed.
Please be sure to let us know if we can be of service in the future.
Thank you,
Alex and Laura Draeger

Rated 5 out of 5 stars

Therma Shield did a fantastic job!

Therma Shield did a great job. They arrived on time double checked with us on the product we wanted. They were very quick and did an excellent job. No mess. Love the look of my windows it is like getting a whole new room. I would definitely recommend them.

December 20, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Vicki and Mike,

Thank you for taking a moment to share your thoughts about your new window film! The ASWF Sky 10 film that you chose solved your daytime privacy issues, and will greatly reduce the heat and glare coming in from your living room windows. We certainly enjoyed meeting and working with you both, and know that you will continue to enjoy your window film for years to come.
Please be sure to let us know if we can be of service in the future.
Thank you,
Alex, Laura, and Marcy

Rated 5 out of 5 stars

Quality experience

They were fast, efficient, and the information provided was accurate and helpful for making a decision. Would highly recommend their service

November 18, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Jared,

Thank you for taking a moment to share your thoughts about our service. We know that you wlll enjoy the reduced heat and glare from your ASWF Sky 10 for years to come. Please be sure to let us know if we can be of service in the future.

Thank you,
Alex and Laura

Rated 5 out of 5 stars

Alex & Laura exceeded our expectations

Alex & Laura exceeded our expectations again! This is the 2nd time they have installed privacy window film in a home for us. Just like our first experience, they arrived on time and worked hard from the start. They were respectful, knowledgeable, and cared a great deal that we would be happy with their work and their product. The transformation in our home is amazing - we love the privacy we now have and we know it will make a huge difference in our comfort-level this summer when the hot days return!

October 26, 2023
Unprompted review
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Thom and Karen,

Thank you for taking a moment to share your thoughts on our service, and the installation of your Panorama Slate 10 film. We were delighted that you chose us to install film on your second home. Please let us know if we can be of assistance in the future.

Thank you,
Alex, Laura, and Marcy

Rated 5 out of 5 stars

Thanks Thermo Shield!

Alex and Laura did a great job tinting our windows. Their skill is evident in the beauty of the finished product. We just had a very sunny afternoon and immediately noticed a huge reduction in the temperature in our south facing living room.

October 18, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Dave,

Thank you for taking a moment to share your thoughts about our service and your window film We know you will get years of enjoyment, reduced heat gain and less UV fading from your ASWF Horizon 20 bronze film..

It was great to see you again. Please let us know if we can be of service in the future.

Thank you,
Alex and Laura

Rated 5 out of 5 stars

We were very happy with the…

We were very happy with the professional people involved. The experience of 35 years is priceless!! We are very happy with the product and hope to be happy with it in the future! Highly recommend this company!

October 14, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Stina and Debbie,

What a pleasure meeting and working with you both!

We were happy to use our years of film installation experience to recommend ASWF Sky 10 film to provide you excellent daytime privacy from both neighbors and boaters. We are overjoyed that you love the film, and know that you will continue to enjoy it for years to come.

Please let us know if we can be of service in the future.

Thank you,
Alex, Laura, and Marcy

Rated 5 out of 5 stars

Great Experience!

Alex was extremely knowledgeable and professional throughout the entire experience. He explained how privacy windows would work and how they wouldn't provide 100% privacy. I appreciated how thorough and honest his explanation was. He was extremely communicative throughout and he and Laura were great when they were applying the film, as a toddler and dog were running around the newborn. I'd go with their services again!

September 20, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Paige,

Thank you for taking a moment to share your thoughts on our service and window film - even knowing the issues we've been having with Trustpilot removing legitimate reviews! We enjoyed meeting you and Dane, your children and your dog, and lnow that you will enjoy years of service from your ASWF Sky 10 film.

Please let us know if we can be of service in the future.

Thank you,
Alex and Laura

Rated 5 out of 5 stars

They do a great job and are very…

They do a great job and are very professional.

September 19, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Ron,

Thank you for sharing your thoughts on our service. We know that the ASWF Daydream 15 film you had installed will give you years of service while reducing heat and glare, and giving you great daytime privacy.

Please let us know if we can be of service in the future.

Thank you,
Alex and Laura

Rated 5 out of 5 stars

Tint

Experience was great from the start of the bid.

September 14, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Travis,

Thank you for sharing your thoughts. I know that you will enjoy years of faithful service from the ASWF Daydream 15 you had installed. As an added bonus, it met your HOAs guidelines on window film, cuts 71% of the radiant heat, and gives you great daytime privacy - all in a film that isn't very apparent on your windows.

Thank you,
Alex

Rated 5 out of 5 stars

They came in and did there job and…

They came in and did there job and didn’t stand around , went right to work and was very professional about everything, cleaned up everything when they were done you would of never know they were even in my house.
Nice group of people to work with.
I would highly recommend them to anyone who wants there windows darken.
They are teaching there son, who is very nice professional and hard worker too.

September 5, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Kris,

Thank you for your kind words, as well as having us in again to put film on more of your windows. It was a pleasure seeing and working with you again. Please be sure to let us know if we can be of service in the future.

Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Alex and his team were amazing

Alex and his team were professional, thorough, on time, honest, hard-working, and followed through on every last detail. I would highly recommend them.

September 7, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Lisa,

It was a great pleasure meeting and working with both you and Lindsay! I know that the ASWF Sky 20 film that you had installed will give you years of service - reducing heat gain through your windows, as well as giving you great daytime privacy. Please be sure to let us know if we can be of service in the future.
Thank you,
Alex, Laura, Gunner, and Kyle

Rated 5 out of 5 stars

Good price good work

Very knowledgeable, process was quick and easy.

August 31, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Eric,
Thank you for taking a moment to share your thoughts on our customer service and process. It was a pleasure meeting you and helping you with your privacy needs.

Thank you,
Alex and Laura

Rated 5 out of 5 stars

Great installation

Great installation! Immediately felt results & gained privacy (added bonus that we didn't expect). Would definitely hire again. Thank you!

August 2, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Crystal,

Thank you so much for your kind review. We are so happy that you love your window film, and wish that all of our customers were as easy to work with as you. Please let us know if we can assist you in any way in the future.

Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

I had Therma Shield Solar tint the…

I had Therma Shield Solar tint the front doors and transom on our church building. Alex, Laura and their son arrived on time ready to work. They were very friendly and knowledgeable about the product they were applying. I was very impressed with them and would recommend them.

July 27, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Renee,

It was a real pleasure meeting and working with you. Thank you for sharing your thoughts about our service and products. We know that you will enjoy the benefits of your ASWF Sky 10 film for many years to come.

Please let us know if we can help you in the future.

Sincerely,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Great experience

Alex and his team were responsive, skilled and did great work. I definitely recommend them.

July 21, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Hi Tammy,
Thank you for taking the time to share your thoughts about our service! We enjoyed working with you to create interior privacy on your conference rooms, and I'm sure that your customers will appreciate your keeping their financial details even more private.

Please be sure to let us know if we can serve you in the future.

Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Excellent Service and Results

Alex, Laura and Gunner were amazing. They came out and measured, provided me with a timely quote and scheduled our installation. Their communication was appreciated and the end result is a reduction of probably 5-10 degrees in our home and we are able to keep our blinds open to see our view now! Thank you Therma Shield Solar Control!

July 9, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Paul and Lori,

Thank you so much for taking a moment to share your thoughts about our service and products. We know that you will get years of faithful service from the Panorama Slate 10 you had installed. Please know that it was a great pleasure meeting and visiting with you both. We treasure wonderful customers like you!!

Alex, Laura, and Gunner

Rated 5 out of 5 stars

Thank you! Thank you! Thank you!

What an amazing company. From the very beginning phone call, to the samples sent out, and the customer service, and communication all throughout. Alex, Laura, and Gunner are All-Stars in my book! We couldn’t be happier with the service we were provided, and especially the product! Our west facing great room is now substantially cooler, resulting in a much more comfortable home. Thanks again!

July 5, 2023
Unprompted review
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Tom and Charleen,

We are so pleased that you LOVE your new window film as well as our customer service ethos. You will continue to see the benefits of the ASWF Horizon 20 Bronze you had installed for years to come. We greatly appreciate customers like you! Please let us know if we can assist you in the future.

Respectfully,

Alex, Laura, and Gunner

Rated 5 out of 5 stars

Excellent results!

From beginning to end, the work provided by the Therma Shield crew was extremely professional, treating our home with care and making sure that not only was the work completed correctly but also addressing an issue with a frosted glass treatment that had been done by the previous homeowner. We are extremely pleased with the results and would recommend them to anyone needing window film applied. The reduction of glare from the sun will make our house more comfortable.

June 30, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Diane,

We appreciate your taking a moment to review us! We were happy to take care of your solar and privacy issues, and also happy to fix the previously installed frosted film on your study door. We loved meeting and working with you, and hope you'll let us know if we can assist you in the future.

Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Trustworthy

Alex and crew went above and beyond to complete this project on an unbelievable schedule.

June 26, 2023
Therma Shield Solar Control logo

Reply from Therma Shield Solar Control

Randy,

Thank you for your awesome review (especially since I know how you feel about giving them)!!

I know that your customers will get years of valuable protection against UV fading from the ASWF Anti-UV film they had installed, and we were happy to be flexible with our scheduling to get you taken care of. I am only too aware of the scheduling headaches general contractors face, and we were happy to help.

Please be sure to let us know if we can assist you in the future.

Thank you,
Alex, Laura, and Gunner

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look