Therma Shield Solar Control Reviews 326

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the high quality of the products offered. Many highlight the professionalism and efficiency of the staff, noting their punctuality, thoroughness, and friendly demeanor. People are particularly satisfied with the positive impact of the product on temperature regulation and glare reduction, often mentioning the excellent customer service received throughout the process. The team is frequently described as knowledgeable and helpful, providing clear explanations and making the entire experience pleasant and straightforward. Reviewers appreciate the attention to detail, from the initial consultation to the clean-up after installation, and many express their intention to use the company's services again.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Reviewers frequently highlight the... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently highlight the team's... See more

Product

Users describe positive interactions with the product. Many customers are very happy with the chosen product,... See more

Quality

Reviewers mention positive feedback about quality. Customers are thrilled with the quality of the product,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex and his team at Therma Shield were GREAT! They were very communicative about choosing the correct film, pricing, and window prep/post care. They arrived on time prepared to get to work and worke... See more

Company replied

Rated 5 out of 5 stars

Great company! Two years ago we tested a section of a 8,000 SF commercial building - the results were very noticeable in tenant comfort, HVAC balancing and energy savings. Based on these results, we h... See more

Company replied

Rated 5 out of 5 stars

Alex, Laura & Gunner were all very friendly & extremely thorough about each step of the process. We appreciate that they brought blankets to protect our new carpets & took the time to review the Dos... See more

Company replied

Rated 5 out of 5 stars

Not having experienced this type of service before, I was uncertain what to expect. Trying to make the right choice from a small sample was a bit nerve-wracking however with the guidance and support f... See more

Company replied


Company details

  1. Window Tinting Service

Information provided by various external sources

As the premier provider of high quality window film installation for the Spokane metro area and the Inland Northwest, Therma Shield Solar Control has been proudly serving our clients for over twenty five years with integrity and unmatched customer service. I will be personally installing your window film because I feel you should benefit from my 28+ years of window tinting experience. Don't settle for less! I believe in treating my customers the way that I like to be treated. To me, that means treating them with honesty and integrity, promptly returning calls or emails, showing up at the time and date agreed upon, and doing the best possible window tint installation for the agreed upon price. I am sure that you will be delighted with your window film installation, but if you are not--for any reason--I will work with you until you are. I back up my work with a "no questions asked" lifetime workmanship warranty. At Therma Shield Solar Control, "customer service" is more than just a catch-phrase. We specialize in flat-glass filming because automotive window tinting is very different from residential and commercial window tinting. Many of my competitors deal primarily in auto tinting and offer residential filming "on the side". I have always felt it best to specialize in flat glass window filming, and thereby offer my clients the best possible installation quality and attention to detail. Call (509) 466-3975 for your free estimate today! For your protection, I encourage you to make sure that any window film contractor you consider hiring is properly Licensed, Bonded, and Insured. Use the links on our website to check our credentials with Washington State Department of Labor and Industries, to check our Idaho contractor credentials, and our A+ rating with the Better Business Bureau​.


Contact info

5.0

Excellent

TrustScore 5 out of 5

326 reviews

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Rated 5 out of 5 stars

Your customer service was outstanding

Your customer service was outstanding, from the beginning as you offered us options, processed our order, installed our window sun shields and cleaned your way out our door. Thank you, big time.

June 13, 2023
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Reply from Therma Shield Solar Control

Scott,

It was a real pleasure meeting you and your wife! I can't thank you enough for taking the time to share your thoughts on our customer service. We are glad that you loved your Stainless Steel 50 film. Please be sure to let us know if we can assist you in the future.

Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Excellent Company!

Being a business owner, there are certain things I look for in a company. When I received my bids, this company stood out! They are professional, their contract is a professional contract with guarantees, unlike their competitor. They explained their product thoroughly to me and what to expect after the product is placed. I will say, I ended up paying more than what the competition was offering. But, the competition did not offer a guarantee at all! After research, Therma Shield has a much superior product, their team was quick, clean and friendly! I will be recommending them on all my social media! Thank you for having pride in your work and company!

May 27, 2023
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Reply from Therma Shield Solar Control

Sonya,

Thank you so much for taking a minute to share you thoughts and feedback on our business practices. We pride ourselves on excelling at every one of the aspects of our business that you mentioned in your review. Thank you also for recommending us on your social media.

It was a real pleasure meeting and working with you. Please let us know if we can assist you in the future.

Alex, Laura, and Gunner

Rated 5 out of 5 stars

Friendly

Friendly. Prompt. Communicative. The job was fast and the results are really pretty. And we can already tell the difference in heat!

May 25, 2023
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Reply from Therma Shield Solar Control

Mark and Ilec,
Thank you for the kind words! We know that you will enjoy the benefits of your ASWF Horizon 20 Bronze film for years to come. Please let us know if we can assist you in the future.
Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service! Very happy with the panorama slate 10 choose that Alex recommended 👌 our experience was just as they described with NO hidden obstacles. Great communication and professional with the whole team. Definitely recommend.

May 21, 2023
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Reply from Therma Shield Solar Control

Julia and Jim,
It was a tremendous pleasure meeting and working with you both! Thank you for taking the time to share your thoughts about our service and the film you had installed. We know that you will enjoy the reduced heat, glare, and UV fading from your Panorama Slate 10 film for years to come. Please let us know if we can assist you in the future.
Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Recommend with no reservations

I thoroughly researched privacy windows and providers before choosing ThermaShield. They had the most comprehensive and professional website which impressed me. Alex patiently answered my many questions. When we had to reschedule because of a conflict on our end, it was an uncomplicated single phone call. Throughout, their communication was flawless. We did our part with site preparation following clear directions. Alex, Laura and son arrived on time, spent the day treating 15 window surfaces and provided 10 STAR SERVICE! What a difference this wonderful product makes! We wish we had done this much sooner. Trust is most important to us and this family is extraordinary. We are thankful for who they are and what they do. Now we want to do the whole house.

May 12, 2023
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Reply from Therma Shield Solar Control

Carol,

Thank you for taking the time to write a review. It was a tremendous pleasure meeting and working with you, and we are pleased beyond words that you LOVE the ASWF Horizon 20 Bronze film you had installed!

We appreciate also your kind words about our website, our customer service and our communication. We absolutely accept your thoughts about our "10 STAR SERVICE".

We loved making your beautiful home more comfortable, and look forward to assisting you in the future.

Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Excellence Integrity and Expertise

It doesn’t get any better, easier, or satisfying than this:

I needed a pair of windows on three garage doors tinted for daytime privacy.

The Therma Shield Solar Control website offers comprehensive information about the process, materials and everything there is to know about window tinting.

Photographs of their installations on homes and businesses accurately depicted the finished result.

Team Alex arrived on time and skillfully applied perfectly cut tinting for a reasonable price.

Simply put: If you need your glass treated, call Alex. You won’t be disappointed.

April 29, 2023
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Reply from Therma Shield Solar Control

Wow, Sean, we really appreciate you taking the time to put your thoughts regarding our products and service on paper! We are very happy that you enjoyed the "no hassle" buying experience that we provide to all of our customers. It was our pleasure meeting and working with you - please be sure to let us know if we can assist you in the future.
Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Therma Shield did a fantastic job

Therma Shield did a fantastic job. It took me two years to call them back after the quote and they remembered me. They were kind, on time, organized and finished in a timely manner. Most of all, my furniture and carpet are now protected from the sun rays.
Thank you so much!

April 23, 2023
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Reply from Therma Shield Solar Control

Linda,
Of course we remembered you - you are a memorable and charming customer and it was a pleasure meeting and working with you! We were happy to install your film for you and get your furnishings and fixtures protection from destructive UV "fade" rays.
Sincerely,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Great service

Great service. Great product. Great communication. Would recommend to anyone.

April 29, 2023
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Reply from Therma Shield Solar Control

Matt,
Thank you for your patronage, as well as your kind words! It was a true pleasure helping a fellow firefighter with the heat and glare issues in your beautiful home. We know that you will enjoy the benefits of your Panorama Slate 10 window film for years to come.
Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Excellent product and installation

Therma shield responded the same day I requested a quote and kept open communication throughout the process. The installers were on time, well versed and highly informative about procedure. I would highly recommend Therma shield for any solar or security film needs.

April 24, 2023
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Reply from Therma Shield Solar Control

Patti,

Thank you so much for putting your thoughts about us and our service on paper. We were pleased to help make your home more secure with ArmorCoat security film. We were also very happy that you called us to serve you again - having installed your original solar control film in 2008. Please let us know if we can assist you in the future.
Sincerely,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

These guys are family owned

These guys are family owned, and they make your feel like family. I give them a an A+ in performance and quality. Give them a try and you will happy you did.

April 19, 2023
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Reply from Therma Shield Solar Control

Beverly,
Thank you so much for taking a moment to review us. It was a real pleasure meeting and working with you! I know that you will love the heat and glare reduction as well as the added daytime privacy that your ASWF Horizon 20 Bronze film will give you for years to come. Please let us know if we can assist you in the future.
Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Respectful, courteous and efficient.

Respectful, courteous and efficient. That was just the installation! The whole process was well-informed and transparent. All questions had thoughtful answers. During a whole house installation, careful attention was paid to any flaws in my windows and reported to me before proceeding.

I just have to get used to not squinting from the glare that's now gone throughout my house.

April 22, 2023
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Reply from Therma Shield Solar Control

Paula,
It was a real pleasure meeting and working with you! Thank you for taking a moment to share your thoughts on your window film installation. We know that you will continue to enjoy the reduced heat and glare, as well as the daytime privacy, that your Panorama Slate 10 will continue to provide you for years to come. Please be sure to let us know if we can assist you in the future.
Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Alex

Alex, Laura and Gunner did an amazing job on our window! They are very professional as well as kind. I highly recommend Therma Shield!

March 23, 2023
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Reply from Therma Shield Solar Control

Marisa and Marcel,
Thank you for the kind words, and for taking a moment to share your thoughts about our service. We were happy to improve your daytime privacy, and look forward to working with you again.
Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service
We chose the panorama window film and it did not disappoint. The material is of excellent quality and very effective for privacy. The cost is very reasonable, enjoy their professionalism when installing the window film.
Thank you! Janice

March 9, 2023
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Reply from Therma Shield Solar Control

Janice,
It was a real pleasure meeting and working with you! Thank you for taking the time to write down your thoughts on our service. We are so happy that you loved your Panorama Slate 10 and the daytime privacy that it provides.
Sincerely,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Very professional and great customer…

Very professional and great customer service. Alex was very knowledgeable about the product and what was best for my needs. Thanks so much for the wonderful job!!

March 8, 2023
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Reply from Therma Shield Solar Control

Mitch,

Thank you for taking a moment to review us! It was a pleasure meeting your family, and, I'm glad that we were able to address your daytime privacy issues with Panorama Slate 10 film. Congratulations on your beautiful new home, and please let us know if we can be of service in the future.
Thank you,
Alex

Rated 5 out of 5 stars

Professional

Professional, organized and excellent in sharing product information and how to take care of our windows for long term success. Thanks Therma Shield.

March 7, 2023
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Reply from Therma Shield Solar Control

Jaime,
Thank you for taking a moment to share your thoughts on our service. It was great pleasure working with both you and DeWayne! The Panorama Slate 10 you chose to have installed made an immediate and stark difference in cutting the glare coming through your living room windows. I know DeWayne was thrilled, and I'm confident that you are as well. Please let us know if we can assist you in any way in the future,
Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

A great company to work with

A great company to work with. The installation went smoothly and I love it! I’m sorry I waited so long to call!

December 29, 2022
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Reply from Therma Shield Solar Control

Gerry and Cindy,

Thank you for taking a moment to review us. It was a pleasure meeting you and assisting you with your 24 hour privacy needs. I am sure that you will get years of service from the Solar Gard Clear Frost that you had installed. Please let us know if we can be of assistance in the future.
Sincerely,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Fantastic Customer Service

Fantastic Customer Service!
Alex was great at communicating and staying on time with the project. The work was exceptional and they crew was a great pleasure to work with!

December 19, 2022
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Reply from Therma Shield Solar Control

Dr. Bradle,

Thank you for taking the time to review our work! It was a pleasure working with you to provide solar protection and privacy for your beautiful new dental practice in Liberty Lake. I am sure you will get years of faithful service from the Panorama Slate 10 and the Solar Gard Clear Frost films you had installed. Please be sure to let us know if we can assist you in any way in the future.

Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

They were quick to respond and did a…

They were quick to respond and did a great job explaining what they were doing and how to care for the windows. Would highly recommend using them!

December 16, 2022
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Reply from Therma Shield Solar Control

Rachael,

Thank you for taking the time to review us! We take great pride in being responsive to our customers - returning phone calls and emails quickly, and providing the information they need to make an informed purchasing decision. We were happy to make your bathrooms more private and I'm sure you will enjoy years of service from your Solar Gard Clear Frost film. Please let us know if we can serve you in the future.
Respectfully,
Alex and Laura

Rated 5 out of 5 stars

These guys are so easy to work with

These guys are so easy to work with! Super responsive, reasonably priced and true professionals.

November 5, 2022
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Reply from Therma Shield Solar Control

Ann

You and your husband were super easy to work with too. We know you will enjoy the reduced heat from the South facing windows in your office space. The Solar Gard Stainless Steel 50 will give you that protection while being almost unnoticeable on the glass as you requested. Please let us know if we can assist you in the future.

Thank you,
Alex and Laura

Rated 5 out of 5 stars

Great Product and a Great Company

Super friendly service and very knowledgable. Alex and team did a quick and clean installation, and took the time to explain all the need to knows about the product. The PANORAMA SLATE 20 FILM has been working as advertised and we can now enjoy our family room without the extra heat and glare. Thanks for everything!

October 28, 2022
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Reply from Therma Shield Solar Control

Molly,

It was a true pleasure meeting and working with you! We are happy that you are enjoying the benefits of your window film, and greatly appreciate your taking the time to review us.

Sincerely,
Alex and Laura

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