Therma Shield Solar Control Reviews 326

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the high quality of the products offered. Many highlight the professionalism and efficiency of the staff, noting their punctuality, thoroughness, and friendly demeanor. People are particularly satisfied with the positive impact of the product on temperature regulation and glare reduction, often mentioning the excellent customer service received throughout the process. The team is frequently described as knowledgeable and helpful, providing clear explanations and making the entire experience pleasant and straightforward. Reviewers appreciate the attention to detail, from the initial consultation to the clean-up after installation, and many express their intention to use the company's services again.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Reviewers frequently highlight the... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently highlight the team's... See more

Product

Users describe positive interactions with the product. Many customers are very happy with the chosen product,... See more

Quality

Reviewers mention positive feedback about quality. Customers are thrilled with the quality of the product,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex and his team at Therma Shield were GREAT! They were very communicative about choosing the correct film, pricing, and window prep/post care. They arrived on time prepared to get to work and worke... See more

Company replied

Rated 5 out of 5 stars

Great company! Two years ago we tested a section of a 8,000 SF commercial building - the results were very noticeable in tenant comfort, HVAC balancing and energy savings. Based on these results, we h... See more

Company replied

Rated 5 out of 5 stars

Alex, Laura & Gunner were all very friendly & extremely thorough about each step of the process. We appreciate that they brought blankets to protect our new carpets & took the time to review the Dos... See more

Company replied

Rated 5 out of 5 stars

Not having experienced this type of service before, I was uncertain what to expect. Trying to make the right choice from a small sample was a bit nerve-wracking however with the guidance and support f... See more

Company replied


Company details

  1. Window Tinting Service

Information provided by various external sources

As the premier provider of high quality window film installation for the Spokane metro area and the Inland Northwest, Therma Shield Solar Control has been proudly serving our clients for over twenty five years with integrity and unmatched customer service. I will be personally installing your window film because I feel you should benefit from my 28+ years of window tinting experience. Don't settle for less! I believe in treating my customers the way that I like to be treated. To me, that means treating them with honesty and integrity, promptly returning calls or emails, showing up at the time and date agreed upon, and doing the best possible window tint installation for the agreed upon price. I am sure that you will be delighted with your window film installation, but if you are not--for any reason--I will work with you until you are. I back up my work with a "no questions asked" lifetime workmanship warranty. At Therma Shield Solar Control, "customer service" is more than just a catch-phrase. We specialize in flat-glass filming because automotive window tinting is very different from residential and commercial window tinting. Many of my competitors deal primarily in auto tinting and offer residential filming "on the side". I have always felt it best to specialize in flat glass window filming, and thereby offer my clients the best possible installation quality and attention to detail. Call (509) 466-3975 for your free estimate today! For your protection, I encourage you to make sure that any window film contractor you consider hiring is properly Licensed, Bonded, and Insured. Use the links on our website to check our credentials with Washington State Department of Labor and Industries, to check our Idaho contractor credentials, and our A+ rating with the Better Business Bureau​.


Contact info

5.0

Excellent

TrustScore 5 out of 5

326 reviews

5-star
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Rated 5 out of 5 stars

Another great job!

October 10, 2022
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Reply from Therma Shield Solar Control

Ed,

Thank you, Sir! We appreciate you using Therma Shield yet again to install window film on your beautiful new home. I know you'll get years of heat and glare reduction from your Panorama Slate 10 window film. Please let us know if we can assist you in the future!

Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

ThermaShield made it easy

ThermaShield made it easy to get a quote, pick out what film we wanted and set up our appointment. They showed up on time, quickly got to work, and the difference in our home of light & heat from our windows was immediate. The film looks phenomenal, you cannot see elany seems, bubbles or crinkles. We only had the West side of our home done, but will likely do the rest with the difference it has made in temperature and glare, and hire Therma Shield again.

September 12, 2022
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Reply from Therma Shield Solar Control

Rachael,
Thank you so much for taking a moment to share your thoughts regarding our service and your Panorama Slate 10 film. We would be more than happy to assist you in any of your future window film projects. Just let us know.

Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Alex arrived on time and ready to work

Alex arrived on time and ready to work. We are very happy with the product and the workers.

August 29, 2022
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Reply from Therma Shield Solar Control

Andy,
What a pleasure it was meeting you and your wife. We are more than pleased that you love your Panorama Slate 10 film as well as our service. Please let us know if we can assist you in the future.

Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Keeps house nice & cool!

I have had Therma Shield do all of our windows over the years. Recently had them do windows on new doors we installed & this made the temperature in the house go down tremendously! They are the best & always do a fantastic job quickly & efficiently.

August 29, 2022
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Reply from Therma Shield Solar Control

Tammy,

Thank you for your kind words, and especially for pointing out how you noticed the difference in heat and light levels when you replaced your French doors. Once the film has been installed for a while, it is easy to forget how hot those windows used to be before, in your case, the Panorama Slate 10 went on.

We deeply appreciate your continued patronage and will be happy to assist you in the future with any window film needs you may have.

Alex, Laura, and Gunner

Rated 5 out of 5 stars

Exceeded my expectations…Superior Service

Excellent communication and follow up…competitive price … excellent workmanship…respectful of our home during the prep, install and clean up process…wonderful family business…finished product/results exceeded my expectations…would highly recommend Therma Shield for window tinting needs

August 20, 2022
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Reply from Therma Shield Solar Control

Blake,

Thank you for taking a moment to share your thoughts on your Panorama Slate 20 installation, as well as your recommendation. It was a pleasure to help make your beautiful home more comfortable.

Please let us know if we can assist you in the future.

Alex, Laura, and Gunner

Rated 5 out of 5 stars

Best Customer Service!

Alex was quick to respond to my online request for a quote for solar window film. Within minutes of submitting my request, he was calling me to get the details of my project. I provided the measurements of the windows I was interesting in having done, and the very next day I had a quote. I was able to book the appointment easily and paid the deposit to hold the time. I received a packet in the mail with the film options and they followed up with a phone call a few days before the appointment to confirm my selection. The day before the appointment I received a text to confirm the time and expectations of the areas around the windows, so I was able to move the few things that needed to be moved.
Alex and his team did such an amazing job covering the floors, areas, and decor that could be effected by the install.
Right after installation, there was a noticeable temperature difference in the rooms where the windows were done versus how warm they used to get.
I really appreciate their communication and professionalism. The windows look incredible! I plan to have them back to do more windows in my home!

August 17, 2022
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Reply from Therma Shield Solar Control

Karlie,
Thank you so much for taking the time to share your thoughts about your window film installation, as well as your thoughts about our protection of your furnishings and fixtures, and our tremendous customer service ethos.

We were also happy to provide an estimate for the additional windows that you indicated, and we look forward to filming those windows for you in the future.

Respectfully,

Alex, Laura, and Gunner

Rated 5 out of 5 stars

Fabulous company

Fabulous company! Fair pricing, quick appointment, personable family.

August 14, 2022
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Reply from Therma Shield Solar Control

Jodi,
Thank you for taking the time to comment on our family owned business. We really enjoyed meeting and working with you, and hope that you let us know if we can be of service to you in the future.

Many thanks,

Alex, Laura, and Gunner

Rated 5 out of 5 stars

Therma Shield does exceptional work

Therma Shield did more exceptional work at our home. We liked the results of the first windows they tinted so much that we asked them to come back and tint the windows in our two east-facing bedrooms. Upon completion, the rooms were noticeably cooler in the 100+ degree heat we are having this summer. The Therma Shield team also replaced, at no cost, a tint they had installed during their first job at our home. A day or two after installation, we noticed a narrow, three-inch "snag" in the tint on one window, and a small bubble on the edge had formed. We let Alex know, and he took care of it - no stress, no hassle. We so appreciate Alex, Laura and Gunnar - they interact so well together, they are professional, kind and efficient, and they do beautiful work that they stand by. The communication materials they provide before and after are also excellent - well written, clear and detailed. This made a big difference in helping us decide which tint to choose and how to best care for the windows after the tint was installed. We're big fans!

July 31, 2022
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Reply from Therma Shield Solar Control

Julie,
It was a pleasure seeing you again and meeting Gary. Thank you so much for the kind words - we deeply appreciate your willingness to share your thoughts about us as well as your window film. I know that you will get years of heat and glare relief from your ASWF Horizon 20 Bronze film. We are big fans of you folks too!!
Alex, Laura, and Gunner

Rated 5 out of 5 stars

We had a broken window replaced and…

We had a broken window replaced and needed solar film applied to match the rest of the windows in the house. As they’ve done in the past, Alex n Laura did first class work on the window. They’re fast, professional and very reasonable. We highly recommend them!

July 25, 2022
Unprompted review
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Reply from Therma Shield Solar Control

Duane,
Thank you for your kind review as well as your recommendation! It was good seeing you again after all these years and we were happy to match that film up for you. Please let us know if we can be of assistance in the future.
Respectfully,
Alex and Laura

Rated 5 out of 5 stars

What a pleasure working with Therma…

What a pleasure working with Therma Shield.
Alex and Laura are so nice and very professional. This is the second set of windows we had them tint. They stand behind their product and work. I highly recommend them and their company.

July 23, 2022
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Reply from Therma Shield Solar Control

Hi Debbie,
It was great seeing you again as well as meeting Jeff! We were more than happy to help you make your beautiful lake house more comfortable and private, and I know your Panorama Slate 20 will give you years of faithful service. Please let us know if we can assist you in the future.
Thank you,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Fine work

The group was prompt and responsive. The price and quality matches the good service.

July 11, 2022
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Reply from Therma Shield Solar Control

Mark and Tiffany,
Thank you for taking the time to comment on our work and service. I am sure the Panorama Slate 10 you had installed on your "problem" window will help tremendously with your morning heat gain issue.
We appreciate your patronage!
Thank you both,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Two Thumbs Up

I’ve had Alex and his crew do work on my residence twice. And each time I noticed how orderly Alex approach’s this art. And it starts before he even gets there. Don’t vacuum or dust your house 24 hrs before appointment. How he sets up in your house and how each worker has their particular task.

Very little communication between workers because they all know their roll.

If you have been riding the fence like I was I encourage you to jump off and go with Therma Sheild. I did it for heat reduction and it is paying off better than I hoped.

How often can you say that.

July 6, 2022
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Reply from Therma Shield Solar Control

Jacob,
Thank you so much for your outstanding review! We appreciate your repeated patronage, and I am happy to hear that your Panorama Slate 10 has solved your heat issue. Laura, Gunner, and I are indeed an installation team that functions together better than I could have hoped, and we greatly appreciate your noticing. I like to think of it as "33+ years of experience meets efficiency. :)
Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Happy fourth of July camper

Wonderful people did a GREAT job...what a difference with my heat control. So Happy...Highly recommended !!!

July 3, 2022
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Reply from Therma Shield Solar Control

Hi Crystal,
It was such a pleasure meeting you and visiting your beautiful lake home! We are happy to hear that your Panorama Slate 10 has addressed your heat issues. Thank you for your review and your recommendation.
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Excellent team work

Very professional. Arrived on time, completed the job with efficiency, explained the proper care of product. We are pleased with the result. Would highly recommend this company.

June 29, 2022
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Reply from Therma Shield Solar Control

Carol,
Thank you very much for your outstanding review as well as your recommendation! You summed up the essence of our work ethic in a very few words and we appreciate you sharing your thoughts in this review. We are sure that you will enjoy your Panorama Slate 10 for years to come!
Respectfully,
Alex, Gunner, and Laura

Rated 5 out of 5 stars

LOVE OUT TINTED WINDOWS!! EXCELLENT SERVICE!!

The tint is perfect and the privacy we now have is even MORE perfect!! Also the sun and glare in the afternoon is not coming into the house!! I love my windows!!

Therma Shield did an excellent job from start to finish! When I had any questions or concerns they were addressed quickly, I did not have to wait days for a call back!!!! When the staff installed the window tint they were very, pleasant, knowledgeable, and efficient! The job was completed in less time than the quoted!!! I highly recommend using Therma Shield to install window tint! We are very pleased customers!!

June 25, 2022
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Reply from Therma Shield Solar Control

Cindy,
Thank you so much for your outstanding review as well as your comments about our service and your recommendation! Your review sums up our process and customer service ethos. We absolutely appreciate your patronage, and I am happy to hear that you are loving your Panorama Slate 10. Please let me know if we can assist you in the future.
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Top Notch Team..!!

The whole team at Therma Shield Spokane was great beginning to end.

They helped understand the product and process. They gave us options, and explained the differences. They worked hard to get us scheduled quickly. They were a joy to have in our home.

We are loving the view, and look forward to lower AC bills this summer

June 17, 2022
Unprompted review
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Reply from Therma Shield Solar Control

JC,
Thank you for sharing your experience with us. We know you will continue to enjoy the benefits of your Panorama Slate 20 for years to come.
Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Review of Therma Shield Solar ControlWindow Films, LLC

I was extremely satisfied with the service provided by Therma Shield Solar Control Window Films, LLC. Their customer service, along with their professionalism in delivering pertinent information about their products were excellent. The background information for the products was communicated through their website with concrete examples for the customer. Furthermore, additional information was provided via a packet that was presented upon initial consultation. I was especially pleased with the fact that no one product was "pushed" upon the client. I was able to decide exactly what worked for me without being influenced. There was a high level of respect for personal property during the installation, and the result was more than what I could ask for. I would highly recommend this company for anyone looking for energy efficient window films.

June 15, 2022
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Reply from Therma Shield Solar Control

Janice and Stu,
What a pleasure to meet and work with you both! Thank you for taking the time to write such a detailed and awesome review for us and for sharing it with potential customers. You highlighted our process and customer service ethos perfectly. We know you will enjoy your beautiful home even more with the Panorama Slate 10 on your windows. Less heat and more privacy!! Please let us know if we can be of service in the future.
Respectfully,
Alex, Laura, and Gunner

Rated 5 out of 5 stars

I like supporting small businesses and…

I like supporting small businesses and this mom and pop shop is incredibly proficient at the job, but really goes out of their way on a personal/customer service level. I had to reschedule multiple times and they were able to accommodate. Plus they are a very pleasant family who were a joy to work with. I felt totally comfortable leaving them to work in my house while I was outside working on the yard. Their prices were a little steeper than I expected but it was worth it for their professionalism and care.

June 4, 2022
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Reply from Therma Shield Solar Control

Conner,
Thank you so much for taking the time to share your thoughts on our business and customer service. We enjoyed meeting and working with you, and were more than happy to accommodate your reschedule requests due to your military obligations. Your Panorama Sterling 40 will give you years of heat reduction without being noticeable on your windows.
Thank you for your service!!
Alex, Laura, and Gunner

Rated 5 out of 5 stars

This team of three provided all the…

This team of three provided all the information and brochures I could have ever
needed in preparation for the thermal shield film install. They arrived, after calling
to verify timing, on time and with all of the tools necessary for the job. After getting started I threw in an otherwise unmentioned window that needed covering also. Not a problem. They just took it in stride and covered that one also. I expected work to take about 4 hours but it was all done within about 2 and a half hours. Area was cleaned up after finishing and left most likely cleaner than when
job was started. I could not ask for a more efficient, better coordinated team.
I was fully and completely satisfied with their work performance.

June 2, 2022
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Reply from Therma Shield Solar Control

Dene,
Thank you for taking the time to share your thoughts about your window film installation. I am especially happy that your installed Panorama Slate 10 stops enough glare that you can now easily see your laptop screen in the living room. I know that you will also enjoy the reduced heat and UV fading.
It was a real pleasure meeting and working with you both!
Alex, Laura, and Gunner

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Acutely aware of our needs and and acted in a very professional manner. Upon completion of the job they explained how to care of the product so it lasts.

May 15, 2022
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Reply from Therma Shield Solar Control

Abe,

It was a pleasure meeting you and your lovely bride. We always try to address our customer's needs as directly and accurately as possible. We know that you will enjoy years of faithful service from your Solar Gard Silver 20 window film.

Thank you,
Alex

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