Thermohome Solar Reviews 110

Had a problem with the system, once the team understood the issue I was having they work relentlessly to get it sorted. Can fault them!

Sales process was easy enough and sales person did his best to bring the project in at a price that made it sensible a sensible venture. The installation team were exceptional: friendly, helpful, competent, clean, quick - cannot fault them or the team responsible for scaffolding at all. After sales service is okay with documentation available quickly and assistance given to understand the workings of the system.

An excellent experience so far. The saleperson who visited initially was very knowledgeable, had answers to all of our questions and wasn't pushy in their sales approach. The fitters were polite and efficient and had the panels and battery fitted within one day. Customer service for a few queries that we had was great and they were able to answer these swiftly. All in all a good experience from start to finish.

Pete really attentive and always happy to help. Quick installation after paperwork was signed so we could start to use the panels quickly

Very quick and prompt when dealing with them

Great service! Thank you Pete and the team!

Amazing service from initial meeting to final installation. Fully informed about everything involved. Would highly recommend them.

Good presentation and service.

Have had 9 solar panels fitted by Thermo home.from my first meeting help full gave me lots of information.didnot push me to make a decision there and then.All the staff were polite ' would have them again if I ever need solar panels again.

Rose Lynne Greco

I had a great experience working with Thermohome solar. From start to finish the team were professional, transparent and incredibly knowledgeable. They answered all of my questions clearly and throughout my experience was positive

My experience with Thermohome is very positive. Any questions and problems were solved quickly and without any problems. I highly recommend Thermohome. Good job

Excellent service from the first visit to the installation , would highly recommend

Wonderful customer service, fully and clearly explained procedure, costs, benefits etc.
Installation was quick and efficient.
All round lovely company to deal with.
Would highly recommend to anyone.

All staff very helpful, from the office staff, sales people and installation guys.
Could not fault quality of workmanship , arrived on time and tidied up.

Nice and easy professional service. No technical talk and numbers are straightforward to follow. Everyone I have spoken to has been very courteous and the installers were also top notch!

Outstanding Experience with Thermahome

From start to finish, Thermahome were extremely professional and supportive throughout the entire process of installing our solar panels. As someone who had very little knowledge or experience with solar energy, they provided all the information I needed in a clear and reassuring way.

Every question I had was answered quickly and thoroughly, and nothing ever felt like too much trouble for them. The way they explained everything made the decision easy and gave me complete confidence in moving forward.

Knowing that the solar panel system could be installed and would help reduce our yearly costs made the whole process even more worthwhile. Everything Thermahome did was carried out to a very high standard, and their customer service was exceptional from day one.

They are a company I would highly recommend, and as I’ve said, they supported me with every single question I had along the way.

Our consultation with Brian was brilliant, no hard sell whatsoever, really down to earth and very informative.

We were called the next day to book our installation in for the following Thursday. Scaffolders arrived on Wednesday, as we were informed and were very friendly and polite and erected the scaffolding quickly. Installation took place yesterday and the engineers all arrived on time and were very professional. Installation was completed to a very high standard. Very tidy job.

Overall support has been excellent and I can’t fault Thermohome in any way at all.

Would definitely recommend. Thank you so much. We are looking forward to saving money on our electric now!!

Very happy 😃

Excellent all round service. The initial consultation was overly ambitious as to how many panels would fit my roof and even after the survey I lost 2 further panels but the addition of a larger battery has enabled me to get the best system I can fit. Installation was delayed to suit our availability and then overran by a day. All was completed to a high standard with the exception of a battery which turned out to be faulty. This was replaced promptly and the system now works well. Overall the support has been excellent.

Multiple telephone calls to confirm a free assessment appointment (where they insisted my husband attended - is this 1920?) Had to block their number after cancelling, because they continued to call. I fully expect them to turn up in person at the previously arranged time, to apply pressure. Do not engage. Hard sell = no sale!
Update - thankfully nobody turned up, but 3 phone calls to confirm the appointment, plus one after cancelling the whole thing, is far too many. It’s not ‘a call to confirm the appointment’ at that point.