My order arrived within 8 days. It was meant to be delivered on the 7th day after ordering but of course, DPD failed to complete the delivery round. Whats concerning is, initially they uploaded a phot... See more
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Review summary
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What people talk about most
Reviews shaping this summary
An amazing company, with phenomenal products. There is nowhere else you can get Balenciaga Speed for these prices, Sale Lab is gold. Just placed another order for products with again, unbelievable pri... See more
Company replied
Made multiple purchases before Christmas as they had even bigger savings on offer than usual! Cant fault them. Brilliant small business that really care about their customers! Will continue to be a ha... See more
Company replied
Was slightly apprehensive about buying due to price etc.. but everything I bought came back as authentic. So unless these boys have a really intricate deal to obtain real labels for authenticity then... See more
Company replied
Company details
Written by the company
About Sale Lab At Sale Lab, we’re committed to bringing you premium branded products at unbeatable prices. With over 25 years of experience in sourcing high-quality stock, we’ve worked with major players like TK Maxx, ensuring our products are always top-notch. In 2021, we decided to go directly to the customer, offering the same incredible savings we’ve been known for, now through our website and popular marketplaces. Since then, we’ve built a reputation for fantastic deals and exceptional customer service. Whether you're shopping online or visiting one of our retail locations in Stoke-on-Trent, Corby, or Plymouth, we’re dedicated to providing you with a seamless, positive shopping experience. Why choose Sale Lab? - Authentic, branded products at unbeatable prices - 25+ years of industry experience - Fast shipping and reliable service - Customer satisfaction is our top priority We value every customer and are here to help you save big on your favourite brands!
Contact info
United Kingdom
- thesalelab.com
4.2
Great
523 reviews
Replied to 53% of negative reviews
Typically replies within 1 week
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Great product,really happy with…
Great product,really happy with purchase. Excellent and efficient customer service via email too.
May 30, 2025
Unprompted review
Reply from Sale Lab
Thank you so much for your kind words! We're thrilled to hear that you're happy with your purchase and had a positive experience with our customer service team. If you ever need anything in the future, don't hesitate to reach out. We truly appreciate your support!
Item description was size large
Item description was size large.
Received item and was more like a xxl
If product is oversized it should be advertised as oversized or stated that you need to size down!
May 31, 2025
Reply from Sale Lab
Thank you for your feedback, and we're truly sorry to hear that the item didn’t meet your expectations regarding sizing.
We understand how frustrating it can be when sizing isn’t as expected. While we do our best to describe each item accurately, fit can vary from brand to brand and everyone’s perception of “oversized” can be different. That’s why we’re always happy to provide exact measurements upon request, and we also recommend checking the brand’s official size chart for the most accurate guidance.
We can see that you reached out to our customer service team about an exchange, and we’re really sorry that the medium was out of stock at the time. You’re absolutely welcome to return the item for a full refund, and we’ll make sure to process that promptly once received.
We appreciate your feedback and will take it on board as we continue to improve the shopping experience.
Was slightly apprehensive about boing…
Was slightly apprehensive about buying due to price etc.. but everything I bought came back as authentic. So unless these boys have a really intricate deal to obtain real labels for authenticity then everything is legit. Will defo be using it again! Just shows how much flannels rip you off!
May 16, 2025
Unprompted review
Reply from Sale Lab
Thank you so much for your honest and detailed review! We're really glad to hear that your experience exceeded expectations. We understand the initial hesitation, especially when it comes to price, so it’s great to know we were able to earn your trust.
We’re all about offering genuine pieces without the high price, and it’s awesome to hear you’ll be shopping with us again. Thanks for giving us a shot and for calling out the difference!
Great products highly recommend
Great products
Great prices
Go above and beyond with level of customer care if any issues
Highly recommend
It’s my new obsession!
April 28, 2025
Unprompted review
Reply from Sale Lab
Wow—thank you so much for the amazing review! We're absolutely thrilled to hear you're loving the products, prices, and our customer care. It means the world to us to be your new obsession! We truly appreciate your recommendation and support.
Really great site
Really great site, quality items at really great prices. Can’t wait for my next buy.
May 16, 2025
Unprompted review
Reply from Sale Lab
Thanks so much for the kind words! We're thrilled you’re enjoying the site and the great deals. We can’t wait to have you back for your next purchase!
Reply from Sale Lab
Wow—thank you! We're honoured to be your go-to fashion shop. Your support means everything to us!
Brilliant quality and packaged lovely …
Brilliant quality and packaged lovely also. Would definitely recommend sale lab . ⭐️⭐️⭐️⭐️⭐️
May 10, 2025
Unprompted review
Reply from Sale Lab
Thank you so much for the lovely feedback and 5 stars! We're thrilled to hear you were happy with the quality and packaging. It means a lot that you'd recommend Sale Lab—your support really does make a difference!
Great quality products fast delivery…
Great quality products fast delivery Shame you don’t have more items and more quantity of each .
May 24, 2025
Unprompted review
Reply from Sale Lab
Thanks so much for your feedback! We're glad you’re happy with the quality and speed of delivery. We really appreciate your comment about stock levels—it’s something we’re actively working on as we continue to grow. Hopefully, we’ll have more variety and quantity for you soon. Thanks again for your support!
Great Quality and Good price
Product arrived on time. I was impressed how quickly it came. Great quality and good price for what I was buying. Would buy from this company again without hesitation.
April 24, 2025
Unprompted review
Reply from Sale Lab
Thank you for the kind words! We're so glad to hear your order arrived quickly and that you were impressed with the quality and value. It’s great to know you’d shop with us again—we really appreciate your support!
Great price and fast delivery
Bought an SI Ghost jacket. Amazing price, delivery within 4 days, couldn't have asked for more.
March 25, 2025
Unprompted review
Reply from Sale Lab
Thanks for the great review! We're really pleased to hear you’re happy with your Stone Island Ghost jacket and the quick delivery. It means a lot to us that you had a smooth experience—enjoy the jacket, and we hope to see you back soon!
I ordered a stone island hoody
I ordered a stone island hoody and shorts , oh and a t shirt all half price , all genuine goods , all with tags and chip inside labels . Will deffo keep an eye out and buy again .
May 17, 2025
Unprompted review
Reply from Sale Lab
Thanks so much for your amazing feedback! We're glad to hear you grabbed such a great deal on the Stone Island items—and even happier that you're pleased with the authenticity and quality. It's always great to hear from satisfied customers like you. We'll look forward to having you shop with us again soon!
Sale lab
Genuine products at amazing prices. I purchased puma top and bottoms for a total of £8.00. Postage is reasonable too, my order arrived with three days.
May 21, 2025
Unprompted review
Reply from Sale Lab
Thank you so much for your kind feedback! We're thrilled to hear you were happy with the quality and price of your Puma items. It's great to know your order arrived quickly and that the postage felt reasonable. We really appreciate your support and hope to see you shop with us again soon!
Found a few Stone Island items at a…
Found a few Stone Island items at a nice price, was a tad concerned since descriptions and pictures didn't seem 100% ok based on Stone Island website HOWEVER chatted with the shop, items received and 100% happy with them. Will be buying more - thank you! Was just me being too cautious :)
May 12, 2025
Unprompted review
Reply from Sale Lab
Thank you so much for your feedback – we really appreciate you taking the time to share your experience!
We completely understand your initial concerns and are glad you reached out to us beforehand. It’s great to hear that everything arrived safely and that you’re happy with your items. We’re always here to help if you have any questions in the future.
Looking forward to seeing you shop with us again soon – and thanks again for the kind words!
Speedy delivery great price point for authentic!
Excellent price point for authentic stone island sweater with speedy delivery shout out to customer service who answered my query virtually immediately (Me being impatient) will use again .. thanks guys
May 8, 2025
Unprompted review
Reply from Sale Lab
Thank you so much for the great feedback! We're really glad to hear you were happy with the price, the speedy delivery, and that our customer service team could help you out right away (no such thing as too impatient when you're excited for a Stone Island drop!). We truly appreciate your support and look forward to serving you again soon. Thanks again!
All round banging company - 1st order
Stone Island membrana bomber - a steal at £330. Product description on web site was vague. Couldn't tell if it was a membrana or crinkle reps... Either way I'd be happy so purchased it. I'd suggest you look at this for other goods, might put sone folks off.
Anyways, cheers guys, great find, great price, quick delivery. All round great service, will deffo be looking to purchase more of the same. Thanks again.
May 8, 2025
Unprompted review
Reply from Sale Lab
Thanks so much for your kind words and for taking the time to share your feedback!
We're really glad to hear you're happy with your Stone Island Membrana Bomber – definitely a great find at that price. We also appreciate your point about the product description; you're absolutely right, and we're currently reviewing listings like this to ensure they’re clearer and more informative moving forward.
Thanks again for your support – we look forward to helping you find more great pieces soon!
Perfect
Picked up a Stone Island nylon metal overshirt for under £200 with the first order discount. You’d struggle to get one 2nd hand for that price at this time of year. Phenomenal service. Quick delivery and well packaged. 100% legit. Very happy.
May 3, 2025
Unprompted review
Reply from Sale Lab
Thank you so much for your great feedback! We're thrilled to hear you picked up a Stone Island overshirt at such a solid price and that everything from the discount to the delivery met your expectations. We take pride in offering genuine products and fast, reliable service—glad we could deliver on that. Enjoy the overshirt, and we hope to see you back again soon!
Quick delivery
Quick delivery, authentic products for great value. Would definitely recommend^^
April 30, 2025
Reply from Sale Lab
Thanks so much for the great review! We're glad you were happy with the quick delivery and value—we really appreciate the recommendation. Hope to see you again soon!
Just received my Stone Island jumper…
Just received my Stone Island jumper and the quality is really good. Delivery was quick and I’ll definitely be shopping from here going forward.
April 30, 2025
Unprompted review
Reply from Sale Lab
Thank you for your fantastic feedback! We're so pleased to hear that you're happy with the quality of your Stone Island jumper and that the delivery was quick.
It means a lot to us that you'll be shopping with us again — we truly appreciate your support and look forward to having you back soon!
Perfect transaction on stone island my stone island…
Perfect transaction on my stone island jacket , best value in town , 100% authentic and fast delivery
Thanks
May 1, 2025
Unprompted review
Reply from Sale Lab
Thank you so much for your kind words! We're thrilled to hear that you’re happy with your Stone Island jacket and that everything—from the value to the delivery—met your expectations.
We truly appreciate your support and look forward to serving you again in the future. If you ever need anything else, don’t hesitate to reach out.
Excellent store
Excellent store. Items all legit and at bargain prices.
April 7, 2025
Unprompted review
Reply from Sale Lab
thank you for shopping with us! hope to see you again soon! you should check out our website too!
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