A truly beautiful company that has the best personal service and products. Always happy to purchase from them...thank you and keep up the great work!
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The service, packaging and delivery were all excellent. The only reserve I have is that I believe I ordered 'Roasted Garlic Salt' (as one of three items) but received 'Ghost Pepper' instead. At least... See more
Company replied
I only bought these flavoured salts for my son for Christmas as he asked for them because likes to cook but they were very expensive and came in little plastic pouches when I thought the pictures were... See more
Company replied
Hi. I picked up the 3kg Food grade Epsom Salt, for the relief of bloat, in my Aquarium fish. It is genuinely a good feelin knowing this is pure, and natural, with no added detergents/fragrances,... See more
Company replied
Company details
About The Salt Box
Written by the company
Welcome to The Salt Box
Australian-owned, The Salt Box has the country's largest range of 100% naturally sourced salt. All food salts are made from natural sea salt while the bath and wellness salts are sustainably sourced from authentic locations around the world.
We believe not all salt is created equal. Many brands of epsom salt on the market are artificially manufactured in factories or cleaned using non-natural methods.
At The Salt Box we don't use any nasty artificial ingredients. Our products are free from anti-caking, free flowing additives, conditioners, allergens or genetically modified organisms.
We are obsessed with supplying our customers with the best natural products available.
Contact info
81 Lewis Road, 3152, Wantirna South, Australia
- 1800 117 966
- support@thesaltbox.com.au
- thesaltbox.com.au
Found exactly what I wanted
Found what I wanted and received it quickly. Very happy with the product and with The Salt Box. Will buy from them again.
January 18, 2022
Reply from The Salt Box
Thank you Jacqueline, we appreciate you taking the time to leave a review and I hope you enjoy your Epsom it's a beautiful product. Kindest Ellissa :)
Right product as described.
Right product. Well received. Kept updated on delivery. Product as described and shown.
January 17, 2022
Reply from The Salt Box
Great to hear. Thank you for your feedback John, we hope you enjoy your salts. Kindest Ellissa
We received the order earlier than…
We received the order earlier than expected. The product is of great quality too. We love it
January 17, 2022
Reply from The Salt Box
We love to hear positive feedback, thank you Aseem. Very happy it arrived quickly, with the current shipping delays it can cause havoc on receiving at present. Kindest Ellissa :)
I really love The Salt Box
I really love The Salt Box. I have purchased from them 3 times so far. Great service. Very quick. The quality is great and good price, You cant buy good quality salts at the supermarket. Also feels good to know that you are supporting and AUSTRALIAN business.
January 17, 2022
Reply from The Salt Box
Thank you Robert for your feedback and supporting The Salt Box. We appreciate your review and glad to hear you enjoy our products. Hope to see you back again soon. Kindest Ellissa :)
As advertised reasonable response time …
As advertised reasonable response time product seems good
January 16, 2022
Reply from The Salt Box
Thank you Glen, we hope you enjoy your Sea Salts. Kindest Ellissa :)
Overall great experience
Products are great and the site is user friendly and straightforward to use! The shipping was relatively fast even considering the current issues with deliveries of packages.
Will definitely be purchasing from The Salt Box again!
January 16, 2022
Reply from The Salt Box
Thank you Brian we appreciate your feedback and understanding when it comes to shipping delays. Glad you received your products and we hope you enjoy the variety you received. Kindest Ellissa :)
It has not been delivered yet
January 15, 2022
Reply from The Salt Box
Hi Neil, I can see on the Aramex site your ETA from Fastway says 14th Jan and Delayed sorry. I have attached below information from the Shippers site. I will check it's progress over the coming days for you.
Kindest Ellissa
Zone: VIC
Due to the widespread impact of Omicron infections, the Aramex network is experiencing delays.
Due to the ongoing impacts on delivery operations, several depots have been subjected to temporary closures and reduced staff capacity across drivers and specifically call centre teams.
Significant delivery delays in Melbourne, Sydney, Adelaide, Geelong and Bendigo
Please allow up to 5 business days past ETA for a parcel to be delivered.
Highly recommended
Had a slight mixup with the order. Salt box staff fixed it in moments! That’s the sign of a fantastic business! Their table salts are extremely well priced and absolutely delicious . Highly recommended!!
January 15, 2022
Brilliant selection and fast shipping
Brilliant selection and fast shipping
Perfect gourmet experience Hottest habanero salt I’ve had
January 15, 2022
excellent rpoduct reasonable price good…I will be back for more
excellent rpoduct reasonable price good service all round
December 30, 2021
Reply from The Salt Box
Thank you Stephen, Happy New Year to you. We look forward to having you back in 2022! Kindest Ellissa :)
Purchased from Salt Box several times…
Purchased from Salt Box several times and extremely happy with the products and service. Great quality and variety. Thank you
December 30, 2021
Reply from The Salt Box
Thank you Sevil & Happy New Year! We look forward to helping you out in 2022. Kindest Ellissa :)
Beautiful Gift for any occasion
Super quick postage, beautiful product will definitely be a regular customer.
December 27, 2021
Reply from The Salt Box
Thank you Jody & Happy New Year. We are back on board for 2022 and look forward to helping you out. Kindest Ellissa :)
Love it
I loved my previous email so have bought again. Due to Christmas I’ve not had time to use the Himalayan salt but am really looking forward to it. Postage was super quick.
December 26, 2021
Reply from The Salt Box
Thank you Sandi and Happy New Year to you! We hope you love your Himalayan too.We asre back on board ready for 2022. Kindest Ellissa :)
Fast delivery
December 25, 2021
Reply from The Salt Box
That's great to hear, thanks Julie! We are back on board for 2022. Kindest Ellissa :)
Fantastic service
December 23, 2021
Reply from The Salt Box
Happy New Year Nick & thank you, we are back on board for 2022. Kindest Ellissa :)
Reply from The Salt Box
Happy New Year Maree & Thank you! We are back onboard for 2022. Kindest Ellissa :)
Half and order!?
Ordered two items, only one arrived - no response from customer support.
December 23, 2021
Reply from The Salt Box
Hi Mat,
Sorry for the delayed response we closed on the 22nd Dec have just returned from Christmas Break.
I'm happy to see you received your order two days later on 23rd it was awaiting collection at your LPO.
We did received your email on 21st Dec asking where your 2nd item was and replied same day as below -
Hi Mat,
The Auspost site says 1 of 2 parcels has been delivered, the consignment has 2 to be delivered and looks to have been split up in transit and the second will follow. The second was scanned in Melb on Saturday18th and will arrive in the following days. I hope you see it soon. Kindest Ellissa :)
Quick and accurate service
Quick and accurate service: this is the second or third time I have ordered from the Salt Box. Each time the goods have arrived promptly, in good condition and match the descriptions on the website.
December 22, 2021
Reply from The Salt Box
Thank you Kelly & Happy New Year! We are back on board ready for 2022. Kindest Ellissa :)
First experiences are the good ones
December 19, 2021
Reply from The Salt Box
Love that! Thank you Chris, we hope you enjoy your products. Kindest Ellissa :)
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