The Saltworks Company Reviews 

935
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company and its wonderful product range. Customers frequently praise the gorgeous, long-lasting fragrances and the beautifully packaged discovery sets that make truly wonderful gifts for loved ones. Many people also highlight the exceptional and incredibly helpful customer service team when quickly sorting out any delivery or product issues. However, some customers also noted that the longevity of certain fragrances was quite disappointing and the scents faded quickly throughout the busy day. Some reviewers were not happy with the overall product quality, mentioning specifically that the samples smelled heavily of alcohol and rather cheap.

What people talk about most

Product

Users describe positive interactions with product, highlighting the gorgeous scents, beautiful packaging, and... See more

Quality

Reviewers mention ambiguous feedback about quality, with opinions sharply divided on the longevity and scent... See more

Price

Consumers find price to be a major source of disappointment, consistently reporting that the products are too... See more

Order

Customers had ambiguous experiences with order processes and discovery sets. Reviewers highlighted fast... See more

Customer service

Clients share positive opinions on customer_service, highlighting that the support team is extremely helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a completely honest review from someone who is obsessed with perfume. And also fairly knowledgeable about it. So these fragrances can come across quite harsh for some people, and... See more

Rated 5 out of 5 stars

I have had many soaps and perfumes from Saltworks over the past couple of years and absolutely LOVE them. The discovery sets are wonderful. I've had three different ones and love using a differe... See more

Rated 5 out of 5 stars

I bought the Discovery set and have been working my way through them. Without doubt L’Orangerie is my favourite in the box. A couple I didn’t like at all and the rest were nice but my voucher is defin... See more

Rated 5 out of 5 stars

Have just tried Honeyberry (as had a free sample) and it is amazing! Has so many levels - its warm and exotic, smells luxurious and reminds me of spa days (not in a eucalyptus way, but an expensive wa... See more


Company details

  1. Perfume Store
  2. Boutique

Written by the company

The Saltworks Company is one of the UK's fastest-growing online perfume houses, specializing in luxury fragrances that are hand-crafted in England using the finest sustainable ingredients sourced from Grasse, France - the world's perfume capital. Founded with a mission to revolutionize the fragrance industry, we've built our reputation on creating exceptional, long-lasting perfumes that don't compromise on ethics or quality. Every bottle is 100% cruelty-free and toxin-free, proving that luxury doesn't have to come at the expense of your health or the planet. What sets us apart is our commitment to both craftsmanship and sustainability. Our perfumers meticulously blend rare, ethically-sourced ingredients to create scents that last throughout your day - because we believe great fragrance shouldn't fade after a few hours. Our innovative Refill and Save Program allows customers to return empty bottles for refilling, saving £20 while reducing environmental waste. From our workshop in England, we've grown to serve thousands of fragrance enthusiasts who value quality, longevity, and conscious luxury. Whether you're discovering your signature scent through our curated Discovery Sets or investing in a full-size bottle, you're joining a community that believes fragrance should be an experience, not just an accessory. Every purchase supports our mission to make premium, sustainable fragrance accessible while maintaining the artisanal quality that defines true luxury perfumery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

935 reviews

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4.3

All reviews

(935)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Long Lasting Fragrance

I found this company though Facebook I like perfume that is musky and decided to order Tabac Soleil. Loved it and started getting people asking me what scent I was wearing while shopping. So that says a lot. Since my first purchase I have bought five Discovery Sets for my Granddaughters at Christmas they now are using their voucher to purchase full bottles of their choice. Long lasting scent at affordable prices what's not to LOVE .

May 30, 2024
Unprompted review
Rated 4 out of 5 stars

Love the 3 sets I’ve purchased

Love the 3 sets I’ve purchased. I’ve already ordered 3 travel bottles but still going through sets.
I’m not a favourite of your website I find it a bit difficult to get around ex: when you send me texts about a new fragrance to try for free I never seem to get them or when you show a product on Facebook & it says press here I would think it would take you automatically to that fragrance. Other than that I love your fragrances

March 25, 2025
Unprompted review
Rated 4 out of 5 stars

Wonderful fragrances

I bought the Discovery Set for a friend’s birthday. I loved the way it was presented and packaged, and then bought another one for myself! The perfumes were gorgeous, and out of the set, there were four that I loved - Lady Marmalade, Surfari, L’Orangerie and Rose Boheme. Had comments about them but regardless about others, I could smell the fragrance all day on me and I loved that; makes you feel uplifted 😊

I have since purchased a large bottle of LM with my voucher and have asked for another for my upcoming birthday.

Saltworks’ fragrances are gorgeous and long-lasting. I do find some of the heavy marketing a little over the top; and I did not like an email saying that my voucher had to be used ‘today’ when actually it had 12 months expiry. Saltworks need to let their excellent fragrances do their job and ease off on heavy handed advertising! IMO xx

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

I am hooked on these scents!

A very friendly and efficient company. I have bought 2 travel size perfumes and 4 trial sets. The Discovery set and the Romantic set were my favourite. I only bought the Romantic set last week and still trying them out. But so far I cannot resist any scent in the Romantic set at all. I will need them all in travel size. I am totally hooked on these perfumes. The scents linger all day and people have commented on my nice smell. I love these products!

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased 3 sets the discovery

I purchased 3 sets the discovery, woody and spicy and the floral. I loved trying out all the different scents. I purchased Brown Sugar and Ocean Drive in large bottles, I loved these. Ocean Drive reminds me of the scent that is used in Disney Hotels. And has I love Disney that’s not a bad thing at all. With the two large bottles, I were sent two travel bottles, which was perfect for me to take these gorgeous scents on my travels. This company is lovely, super efficient and you receive your scent within days. Will be buying again

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Delicate scents

Delicate scents, beautifully presented. I have the Women’s Discovery Set. I really like the idea of a selection of different perfumes to try. I have also bought travel sizes of the Lilypond and Pear, Windsong and Bambooshka. These are called travel sized and are just that. Also perfect for popping in a bag for a day out or weekend away. The discovery sets come with a generous £25 voucher, to be used towards the cost of a full size bottle of perfume. I used mine to buy some Jasmine Est. Very happy with all my perfumes and to support a British company. Thank you team Saltworks. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

My favourite perfumes

I’ve had two different discovery sets and have loved the chance to try ten different samples each time. I’ve used the £25 vouchers to purchase a full bottle and three travel bottles. The perfumes are absolutely wonderful the scents last for such a long time. I love getting the get free limited samples to try something new. The service is superb both on line and in the lovely store in Ramsgate.

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Now have 3 of the discovery sets

I have 3 of the discovery sets. The service is very good and the boxes nicely presented. The best sellers one has some great scents, Oud Bazaar is my favourite and I purchased a full sized bottled. Also received a travel size gratis. Also like Lady Marmalade, Tabac Soleil and Rose Boheme. The others didn't last as well. Ko Meme didn't spray so I took the top off and decanted into a separate spray bottle. It's ok.

I liked a few from the Fresh discovery set, Neroliander as I love 4711 cologne and Rainstorm.

The Wood and Spicy collection is the most intriguing. Cassis, Wyle Cop Wood, Green Envy. Seawater Suede is a bit of a curve ball. Remind me of rock pools and low tide.

I bought Deep Red blind in an impetuous moment but so glad I did. More subtle than Oud Bazaar and it lasts.

My tastes definitely tend towards the spicy and oudish scents. I will probably get some travel sizes with my £25 vouchers

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

I’m addicted to Saltworks perfumes

I’m addicted to Saltworks perfumes , I have never had so many people ask what perfume are you wearing . They are beautiful and long lasting, and such a choice to suit your every mood . Cannot praise high enough.

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Love Saltworks perfumes

Love Saltworks perfumes . Couldn’t decide which one I liked the most . Was it brown sugar , lady marmalade or oud bazaar ? In the end I ordered them in travel size so I can wear a different one each day .I have bought the sets for several friends who have loved them . Always packaged perfectly .

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

I'm delighted!

I initially bought the Discovery Set having seen an advert on a social media platform. Unusually, I liked all 10 fragrances in this set, so I purchased the other 3 sets available. Beautiful fragrances for all occasions, and I love the company ethics. Customer services have been very helpful with the enquiries I've made. I love the variety of scents available, and I have since gone on to purchase 2 of my favourites in the full sized bottles. Highly recommended, and I won't get fragrances from anywhere else now.

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

I have been buying Saltworks discovery…

I have been buying Saltworks discovery sets for my friends and my favourite scent for over 2 years. I get so many compliments when I where it!
I tell everyone about Saltworks! They have new scents that they release and offer at a discounted price to those that sign up to them
Their customer service is second to none!
I can highly recommend that you must try!
I can say.. you won’t be disappointed.

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fragrance User Of Quality Ones

I was drawn by the social media, and got the discovery set to try with a low price and 10 examples. They were great and quality products. The set came with a booklet to explain each one and its content etc. The speed of service is great & fast, and the quality is amazing, a lot of my friends have made great compliments when I wear them, to the point "can I smell to see what you have on" and now I have 7 full size bottles, which are 100ml, at a great price, and "green" as you can return the bottle when empty & its cleaned & refilled with any fragrance, for those like me with values, besides cost & quality, the fragrances are cruelty free, toxin (chemicals) free, paraben (preservatives) free, sulphate free and vegan. So great price and with a heap of values more importantly, you smell great at a low cost compared to others, and easy to buy, I'm going to buy an 8th now.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

From sampling to selection

I discovered Saltworks earlier this year and have been very pleased with all perfumes I have purchased. Starting with the taster selection it took awhile to decide but eventually “Lady Marmalade “ was my first option . I was delighted to receive an additional free handbag size.
Since then I have added - “Deep Red” to my collection one for me and one for a gift for my mum on Mother’s Day. Big success. If you’re unsure get the small sample tasters , you will find you are spoilt for choice, this is a class company

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

A convert!

I started with the tester / experience set for women and loved the variety. I bought the same set for step mum who had commented on more than one of the scents I wore. I used the voucher for a full size bottle of my favourite (Oud Harmony) and was delighted when a surprise, free travel sized bottle arrived too! This smell reminded me so much of the years I spent living in the Middle East. The packing both times has been beautiful and everything has arrived promptly. I'm now a student once again so I will never be Saltworks' biggest spender but I will be a loyal one!

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

One of life’s absolute pleasures

I first came across Saltworks when my wife bought me a discovery set for Christmas. The notes included, tips and hints about how to get the most out of the fragrances were insightful and genuinely interesting. I enjoyed immensely the process of trying each one, giving them time to settle in and to see which ones worked best for me. A real pleasure. I have never come across fragrances that last so long, being able to still smell them at the end of the day after just a couple of sprays in the morning is remarkable. I love supporting independent and honest small businesses and Saltworks set the bar that others should aspire to. I feel valued, cared for and respected. It is an absolute pleasure to receive each purchase - and I have made many both for me and as gifts which always are well received. That speaks for itself. As for the few negative comments on here - try Avon, probably more suited to your tastes 😏.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful perfume

Beautiful perfume, expensive packaging, wonderful customer service. I have purchased the discovery sets to decide which perfume is my favourite, I then bought the full size bottles with the money off vouchers. Very happy customer.

December 12, 2024
Unprompted review

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