The Saltworks Company Reviews 

935
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company and its wonderful product range. Customers frequently praise the gorgeous, long-lasting fragrances and the beautifully packaged discovery sets that make truly wonderful gifts for loved ones. Many people also highlight the exceptional and incredibly helpful customer service team when quickly sorting out any delivery or product issues. However, some customers also noted that the longevity of certain fragrances was quite disappointing and the scents faded quickly throughout the busy day. Some reviewers were not happy with the overall product quality, mentioning specifically that the samples smelled heavily of alcohol and rather cheap.

What people talk about most

Product

Users describe positive interactions with product, highlighting the gorgeous scents, beautiful packaging, and... See more

Quality

Reviewers mention ambiguous feedback about quality, with opinions sharply divided on the longevity and scent... See more

Price

Consumers find price to be a major source of disappointment, consistently reporting that the products are too... See more

Order

Customers had ambiguous experiences with order processes and discovery sets. Reviewers highlighted fast... See more

Customer service

Clients share positive opinions on customer_service, highlighting that the support team is extremely helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a completely honest review from someone who is obsessed with perfume. And also fairly knowledgeable about it. So these fragrances can come across quite harsh for some people, and... See more

Rated 5 out of 5 stars

I have had many soaps and perfumes from Saltworks over the past couple of years and absolutely LOVE them. The discovery sets are wonderful. I've had three different ones and love using a differe... See more

Rated 5 out of 5 stars

I bought the Discovery set and have been working my way through them. Without doubt L’Orangerie is my favourite in the box. A couple I didn’t like at all and the rest were nice but my voucher is defin... See more

Rated 5 out of 5 stars

Have just tried Honeyberry (as had a free sample) and it is amazing! Has so many levels - its warm and exotic, smells luxurious and reminds me of spa days (not in a eucalyptus way, but an expensive wa... See more


Company details

  1. Perfume Store
  2. Boutique

Written by the company

The Saltworks Company is one of the UK's fastest-growing online perfume houses, specializing in luxury fragrances that are hand-crafted in England using the finest sustainable ingredients sourced from Grasse, France - the world's perfume capital. Founded with a mission to revolutionize the fragrance industry, we've built our reputation on creating exceptional, long-lasting perfumes that don't compromise on ethics or quality. Every bottle is 100% cruelty-free and toxin-free, proving that luxury doesn't have to come at the expense of your health or the planet. What sets us apart is our commitment to both craftsmanship and sustainability. Our perfumers meticulously blend rare, ethically-sourced ingredients to create scents that last throughout your day - because we believe great fragrance shouldn't fade after a few hours. Our innovative Refill and Save Program allows customers to return empty bottles for refilling, saving £20 while reducing environmental waste. From our workshop in England, we've grown to serve thousands of fragrance enthusiasts who value quality, longevity, and conscious luxury. Whether you're discovering your signature scent through our curated Discovery Sets or investing in a full-size bottle, you're joining a community that believes fragrance should be an experience, not just an accessory. Every purchase supports our mission to make premium, sustainable fragrance accessible while maintaining the artisanal quality that defines true luxury perfumery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

935 reviews

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4.3

All reviews

(935)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service, high quality.

Brilliant service. Lovely surprise of a free travel sized fragrance and plenty of testers available so you can try before you buy. I’ve bought fragrances from a lot of more expensive houses and can recommend salt works for high quality.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Products are lovely and the discovery sets are perfect

Products are lovely and the discovery box’s are a great way to find your favourite, my favourites are Carmen and lady Marmalade but I have several others which I love. They are presented well in a nice bottle and well packaged with prompt delivery. I have also bought reed diffusers for presents which were warmly received and appreciated. I have just been informed that one of my vouchers is nearing its expiry date which is nice of the company to keep you informed and I have also been lucky enough to receive a gift from them at Christmas. I would recommend this company for its quality and service

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

I am so glad I took a leap of faith

The perfumes from this company are absolutely stunning and I’ve had very many compliments no matter which one I wear their service is 2nd to none they are helpful and the delivery is extremely quick.
If you do not venture to try these, you will be missing out on an amazing experience, these fragrances are like no other and they last. So don’t miss out give them a try you’ll be amazed.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

So pleased I found this company as I…

So pleased I found this company as I love their fragrances. I’ve ordered 2 different Discovery sets and struggle to choose my full bottle. The Fresh set is particularly gorgeous.
Love the packaging and attention to detail and email updates are really good. Expecting my new 100ml any day 🎉

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful perfume in a lovely bottle

I bought a discovery set as I’d got stuck in a rut with my usual perfumes. The price was good and you get most of your money back with a voucher against a future purchase. The set itself was very well presented and the little brochure describing each fragrance was charming. I loved most of them but was torn between Lady Marmalade, L’Orangerie and Sicilia. I went with Sicilia. So fresh and great for daily wear and I have had a few people ask me what it is. It arrived in a beautiful presentation box and even the way the lid fits on the perfume bottle itself is very satisfying. The perfume itself is just lovely and I have just treated myself to another bottle, but Lady Marmalade this time. I’m really impressed with the quality and speed of delivery too.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

I received a Discovery Set as a…

I received a Discovery Set as a Christmas present and I couldn’t have been happier. Beautifully packaged with a little booklet describing each of the scents. Trying a new one every single morning was exciting. I found my favourite - Tabac Soleil and I purchased the full size. I also bought 4 x Discovery set for my girlfriends as it makes a perfect gift.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Lovr Saltworks

Saltworks is an amazing company that makes beautiful fragrances. Since being introduced to their discovery set, I now only buy perfume from Saltworks. The perfume lasts ages and I always get great customer service. I love they provide free samples so you can test out new scents. Highly recommend.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning Perfumes

I bought my first bottle in November last year following surgery as a pick me up. Absolutely incredible. I now have six full size bottles and around 10 travel sizes. Scents are amazing and I have had so many compliments. I have now purchased a couple as presents. Surfari and Lady Marmalade are my particular favourite's. My next purchase will be Ko Meme 🥰

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

I bought myself the discovery set and…

I bought myself the discovery set and found I liked all but 2 .So it was difficult to chose.I went for 3 travel size until I made up my mind.
I have had several free samples to try and found some more favourites.
I have a large bottle of Brown Sugar for winter and Dive for the Summer.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

So many sensational scents!

I've ordered a few different discovery sets and they have all been outstanding!

I ordered a large brown sugar from the original discovery set, and Dive from the fresh one.

I also bought travel sizes of Orangerie, So Meme and brown sugar and they have all been wonderful.

The £25 vouchers are a fantastic offer once you find what you like it's a great way of treating yourself.

A small business doing a great job!

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Sample Saltwork's fragrances & get discount voucher.

Firstly being able to sample Saltworks perfumes in a 10 sample box for £25 which includes a discount voucher for £25 off a purchase of a 100ml bottle is terrific. I've enjoyed two discovery boxes and found it hard to just pick one fragrance for each of my vouchers. I did finally and the resulting bottles of perfume have delighted me in all ways. The gorgeous box and bottle packaging are high end. The fragrances are complex and long lasting. The ordering process is smooth and packages are received quickly. And finally you can return used bottles for recycling with Saltworks assistance. I can't wait to explore more scents and to purchase the discovery sets for gifts. Saltworks is my go to now for all my fragrance needs.

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Quality natural scents and great service

I purchased a discovery set a few months ago and since then I've bought 4 travel size bottles of my favourites. I'm going to purchase 2 more next month as their range of natural scents are amazing. And should you have a problem their wonderful staff are on hand to sort it. I cannot fault the product or service. First rate 😊

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve ordered six bottles of Purfume…

I’ve ordered six bottles of Purfume from the salt works. Stunning and long lasting with lots of compliments. Completely addicted to the fragrances, lots to choose from.
When I needed a bottle of Purfume as a present, I emailed them and it was sent out the same day. Customer service is excellent.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Best fragrances everThe Saltworkscompany produce the most…

The Saltworkscompany produce the most amazing perfume I have ever experienced and as an “older” lady I have been buying perfume for years
In the last year since discovering them I have bought 6 sets of their sample fragrances,3 small bottles and 4 full sizes, I can’t name a favourite as I absolutely adore all of them the perfumier who creates them is a genius
Saving my pennies so I can buy more !

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely perfumes

Lovely perfumes, quick delivery and good communication. Good value for money. There’s a reason all my friends keep getting these perfumes as presents from me!

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Love Lady Marmalade

I first came across a review from someone on Facebook, raving about a scent called Lady Marmalade from a company called Saltworks Perfumery. I admit that I hadn't heard of the company, but thought I'd try it. I was updated from the moment I ordered, to where it was on route, to a delivery date. All the way from the style of the beautiful bottle, inside a box, to the scent itself, it is gorgeous. Its now my scent to go to and I always get comments of how lovely I smell. I xant praise this scent enough. 10 / 10.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered 2 of the discovery sets

I ordered 2 of the discovery sets , one for my mum and one for myself
I was absolutely delighted with them, the scents are all natural and long lasting and I recieved so many compliments whilst I was trying them out. They are also so beautifully packaged it was a perfect treat. I've finally settled on my perfect one , the oud bazare , and had the £25 voucher from my first purchase. I've now bought the discovery set for my husband, and he's in the process of discovering his perfect scent.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic scents

After buying a discovery set, I bought a full size bottle of Oud Bazaar, and a travel size bottle of Sufari, love them both! Then I bought a travel size bottle of Love story, what a lovely perfume, all of them last all day, I purchased a bar of the love story soap, was very disappointed as it didnt smell of anything, just a bar of glycerine really.
Really pleased with the perfumes though and an added surprise when I purchased the full sized bottle that I was also sent a travel sized bottle of the same scent, perfect! Will definitely buy from this company again.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous perfumes and soaps

I initially bought discivery sets for husband and daughter Christmas 2023, loved them so much I have since bought for myself and my daughterin law. My daughter lost her £25 voucher and when she contacted them they were happy to send her another. Both of us bought full size bottles, which come with free travel sized one! though it's hard to choose. We also really love the guest sized soaps and buy regularly. My last delivery was slow and when i emailed them i had speedy apology and 2 free samples to make up. Love these perfumes/soaps, beautiful, ps packaging also gorgeous on perfumes. Glad i found this company💕

April 12, 2025
Unprompted review

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