The Saltworks Company Reviews 

935
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful discovery sets and beautiful packaging that make purchasing a delightful treat for themselves and others. People also highlight the truly exceptional customer service and long-lasting fragrances that consistently receive many wonderful compliments throughout the day. Some reviewers were not happy with the scent longevity, noting that certain fragrances disappear quickly after application. Others mentioned that some perfumes smelled excessively like alcohol or cheap ingredients, failing to meet their expectations. Additionally, a few buyers felt disappointed by prices or issues regarding product amounts and vouchers.

What people talk about most

Product

Customers report positive experiences with the product range, often highlighting the beautiful packaging and... See more

Quality

Clients share ambiguous opinions on quality, highlighting both pleasing packaging and divided views on scent... See more

Price

Reviewers highlight negative aspects of price, consistently expressing disappointment over expensive items... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split in customer satisfaction.... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a mix of strong praise... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a completely honest review from someone who is obsessed with perfume. And also fairly knowledgeable about it. So these fragrances can come across quite harsh for some people, and... See more

Rated 5 out of 5 stars

I bought the Discovery set and have been working my way through them. Without doubt L’Orangerie is my favourite in the box. A couple I didn’t like at all and the rest were nice but my voucher is defin... See more

Rated 5 out of 5 stars

I have had many soaps and perfumes from Saltworks over the past couple of years and absolutely LOVE them. The discovery sets are wonderful. I've had three different ones and love using a differe... See more

Rated 5 out of 5 stars

Have just tried Honeyberry (as had a free sample) and it is amazing! Has so many levels - its warm and exotic, smells luxurious and reminds me of spa days (not in a eucalyptus way, but an expensive wa... See more


Company details

  1. Perfume Store
  2. Boutique

Written by the company

The Saltworks Company is one of the UK's fastest-growing online perfume houses, specializing in luxury fragrances that are hand-crafted in England using the finest sustainable ingredients sourced from Grasse, France - the world's perfume capital. Founded with a mission to revolutionize the fragrance industry, we've built our reputation on creating exceptional, long-lasting perfumes that don't compromise on ethics or quality. Every bottle is 100% cruelty-free and toxin-free, proving that luxury doesn't have to come at the expense of your health or the planet. What sets us apart is our commitment to both craftsmanship and sustainability. Our perfumers meticulously blend rare, ethically-sourced ingredients to create scents that last throughout your day - because we believe great fragrance shouldn't fade after a few hours. Our innovative Refill and Save Program allows customers to return empty bottles for refilling, saving £20 while reducing environmental waste. From our workshop in England, we've grown to serve thousands of fragrance enthusiasts who value quality, longevity, and conscious luxury. Whether you're discovering your signature scent through our curated Discovery Sets or investing in a full-size bottle, you're joining a community that believes fragrance should be an experience, not just an accessory. Every purchase supports our mission to make premium, sustainable fragrance accessible while maintaining the artisanal quality that defines true luxury perfumery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

935 reviews

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4.3

All reviews

(935)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Addicted to Saltworks!

I originally tried the Discovery Set from Saltworks and absolutely loved it. Those tiny perfumes really last and are fabulous for handbags and holidays. Then I took advantage of the Black Friday deal where I got the 'Ultimate' which was 5 sets of from the different ranges, including the men's one. I gifted two and kept the rest. I tried them all before deciding on my favourites and I made notes in the beautiful booklet you get with each discovery set. Since then, I've used my vouchers to buy two full sizes and have also recently bought four travel sizes. My big bottles are Oud Bazaar and Ocean Drive which couldn't be more different but suit different times and events. One is very heavy and Arabic while the other is really bright and fresh but lasts well.
My travel sizes are Figaro, Sun Garden, Île Rouge and Windsong - these were the longest lasting scents for me from the discovery sets.
I need to stop for a while now because it's too easy to become addicted - but I'll be keeping my eye out for the Ultimate Set in October!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best Perfumes I Have Tried

I saw Discovery sets advertised and after a few weeks decided to try one. I was amazed by these perfumes. So long lasting and such unusual scents. I have since bought three more Discovery sets. I have recently received my first full size bottle of Espirit de Cassis which I love. Choosing the next one will be difficult. Very pleased to have found this company.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

I've bought so many perfumes from the high St, try Saltworks.

I've bought loads of perfumes from high St shops over the years, worn them for a short period of time, either got bored of them or they didn't suit me, one day I noticed Saltworks on Facebook, I loved the idea of trying the discovery set, 10 miniature bottles of perfume, presented beautifully, with a beautifully detailed book & a voucher for £25 of your full size bottle of perfume, what's to lose!
When I received them, I was really impressed, I read the description of each of the perfumes, then I wore a new one each day & gradually decided which my favourite perfume is, which is Surfari, but I was torn between Surfari & Ko Meme, truthfully I wouldn't have picked them in a shop by the description, so having the discovery set is brilliant.
I then bought a discovery set for my husband, asked him to read descriptions etc pick which one he'd think he would like, then try them out, his opinion changed after trying them, I bought him a bottle of Avalon.
I will definitely order again, I would like to go to the shop & have a look around, that my be my treat later this year.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great scents that last

I bought the discovery set last Autumn and thoroughly enjoyed trying out the 10 sample perfumes. It was a fun way to find my favourite perfume. From this experience I bought the Tabac Soleil perfume. It is so long lasting and lovely - friends comment on it. Subsequently my sister and sister in law have gone on to buy discovery sets and full-size perfumes because they too have been persuaded by the lovely, long-lasting scents!

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service and amazing…

Brilliant customer service and amazing products. I tried two of the discovery sets and there were so many amazing scents it was hard to choose what bottle of perfume to pick. The perfumes are very unique and long lasting.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Signature Scent have been using Saltworks Perfume…

I have been using Saltworks Perfume since I discovered them 2 or so years ago.

I tried the discovery box & after shortlisting my favourites finally chose my signature scent. I have been wearing it religiously everyday & get compliments everyday. I regularly have people stopping me in the street & asking me what perfume I’m wearing.

Saltworks I am grateful that I found you !

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great Fragrances from great company

I discovered this company through Facebook, and as I was looking for a new fragrance, I decided to try the discovery set. The scents are all amazing, but I homed in on Oud Bazaar as my first purchase. It's a heady scent, suited to winter or date nights. My second purchase was Eclipse, which was on promotion for a travel size bottle. This is quite different and great for any time of day.
As summer is approaching I've trialled both Lovestory and Ko Meme, and gone for the latter. It is heady but not overpowering, and quite unisex. My boyfriend and I share it.
I always receive compliments whichever fragrance I wear.
This company is very customer focused and any queries are quickly responded to. Highly recommend.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

I initially purchased a discovery set…

I initially purchased a discovery set so I could try a range of scents hoping to find something new I could wear everyday. The package that arrived was so beautifully presented and really good quality. I wore a new perfume each day so I could see how long it lasted and if / how the scent changed during the day; some lasted longer than others but none faded too quickly. There were a few that I didn't like, a few that were just OK and three that I adored.
The set included a voucher that I used towards buying the travel size of my three favourites; these also arrived beautifully packaged and on time.
I have since purchased two discovery sets as gifts for friends (they were also delighted with them) and a few more travel size bottles.
This year I purchased a full size botle of Eclipse after ordering a sample to try. It is the perfume I was waiting for, the perfect scent for me. I don't need to use much, just a couple of sprays and the scent lasts all day.
The Saltworks have a very happy customer here.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Saltworks is the only perfume for me

I love Saltworks and many of their fragrances. I’ve had the opportunity to sample these when I purchased a selection of 10 fragrances in a beautiful box. There’s a book included telling you about each fragrance and once you find the one you like Saltworks include a £25 voucher off a large bottle.
I now have a few bottles and love that when you get a 100ml bottle it comes with a free travel size too, which I keep in my handbag.
The perfume is more concentrated and for me this lasts all day.
I look forward to getting a free sample each month, I believe they post out about 4000 a month. If I like it which I don’t always you have the opportunity to buy a travel size with £10 off
Keep doing what your doing Saltworks, couldn’t do without my favourite Tabac Solel.
I also bought my husband a discovery box and he currently wears Deep Red, which he wears every day as a lot of the perfumes can be worn by everyone.
Saltworks have had a promotion for a further £25 off voucher, so I bought him the big bottle for his birthday.
If you decide to go for this perfume you won’t be disappointed enjoy ☺️

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Best pefume experience!

I've bought a number of Perfumes from Saltworks over the years and I've loved every single one! My favourite is Lady Marmalade, but Jasmine Est and Hanami Blossom are also beautiful. ❤️

When you buy a full bottle there's always a free travel size that comes with it, so you can top up during the day or while on holiday.

The scents are wide ranging and I love the fact that there are opportunities for free samples every few months. Journeying with Saltworks helped me to find out so much more about perfume, thank you!

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous fragrance, beautifully packaged.

After being gifted a discovery set for Mother’s Day I used my £25 voucher towards the purchase of travel size bottles of my two favourites.
I have since purchased a full sized bottle of Esprit de
Cassis which is a fabulous spring and summer fragrance and gets me lots of compliments, I will treat myself to a full sized bottle of the Seawater Suede in time for autumn and winter as I feel this one will be better suited to the colder months. I do like lots of the fragrances but these two are my absolute favourites.
Since discovering Saltworks I have gifted two more discovery sets to friends and am happy to say that there are now two more converts.
I love the beautiful packaging and idea of being able to refill the bottle which is great for the environment. I’m definitely a Saltworks convert 😊

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

I got the discovery sets in black…

I got the discovery sets in black Friday sale fir Xmas presents plus one for myself of course! The perfumes really last and tge discovery set a great gift. I got my full size one with the voucher and they popped in a travel one too! They have great customer service if any questions and the products are gorgeous.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

I fell inlove with Saltworks from the…

I fell inlove with Saltworks from the first Discovery set i gifted myself for my birthday. I have purchased nearly 10 different sets for my family and friends for gifts ranging from Christmas, birthdays, wedding anniversaries,child birth and sometimes just so they get to experience it. I've also bought the travel sizes as well.

I have loved every scent and I always look forward to the free sample for Saltworks family.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Found my new favourite scents

After buying a signature set for my partner and I, I’ve found some new signature scents and have re-ordered a few times. I get compliments from people and will always tell them where I got my perfume from

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

I found this company online and…

I found this company online and experimented with a Discovery Set. That was so good I ordered some more and a large size Rose Boheme with a travel size of that perfume. Since then I have given gifts of the Discovery set to my husband, daughter and friends. Everyone, including me is very pleased with the wonderful blends and that they last so long. I currently have a thing about Rose based perfumes and the Rose Boheme is my favourite of the SaltWorks rose perfumes (I have 2 others as well). I still have another Discovery box to try out so may end up with another favourite. Deliveries have run smoothly and all contact has been responded to promptly.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Having discovered Saltworks in London…

Having discovered Saltworks in London near my place of work I was hooked, then discovered the ramsgate store which is local and was so happy to be supporting local businesses. Their perfumes are beautiful, I have many and still can’t decide on a favourite. Recently I’ve purchased a room diffuser and candle with the most beautiful scent, along with discovery sets for my daughters. I can honestly say this is a great company to buy from with beautiful products.
Cherry

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect selection of Perfumes by Saltworks

I have really enjoyed the Saltworks perfumes. I have bought them as presents for friends, who have all enjoyed them so much. The small bottles, "discovery sets," are perfect for my travels. I will be buying a large bottle soon with my voucher, but I still can't choose which one I like best!

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect fragrances

The products smell amazing, the kits give such a wonderful start to your long term relationship with them. Have recommended to others and they are equally happy. Highly recommend

May 18, 2025
Unprompted review

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