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The Salty Fox Reviews 

314
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of their products, especially watch bands, noting their comfort and stylish appearance. Many appreciate the vast selection, finding items that perfectly match their needs. The ordering process is often described as easy and efficient, with consumers highlighting fast and prompt delivery and good communication. However, some customers noted concerns about product durability, with reports of paint wearing off or coatings peeling. A few also found certain items difficult to resize or adjust, requiring effort despite provided tools. Additionally, some reviewers experienced delivery delays or orders not arriving as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design, with many expressing satisfaction with... See more

Quality

People report positive experiences with quality, with many consumers expressing satisfaction with the overall... See more

Delivery service

Consumers find delivery service to be positive, with many expressing satisfaction with the overall ordering... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy, fast, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks for the great product. Really appreciate the longer length silicone sports strap for my Apple watch. I need to be able to swim in the pool and the open water with confidence, plus tracking othe... See more

Company replied

Rated 5 out of 5 stars

My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easi... See more

Company replied

Rated 5 out of 5 stars

Items ordered arrived quickly and were exactly as ordered. Pricing was excellent. Unfortunately one item was faulty, possibly damaged in transit. One email with a photo and a replacement item arriv... See more

Company replied

Rated 5 out of 5 stars

Love my watch straps. Everything about the purchase was easy, fast and efficient. Very impressed with the tool provided at no extra cost to remove bracelet links if required and information on how... See more

Company replied


Company details

Written by the company

We believe your Apple Watch should match your vibe—whether you're power-walking to Pilates, sealing deals in the boardroom, or sipping bottomless mimosas at brunch. Our bands, cases, and accessories let you switch up your style effortlessly, so it feels like a brand-new watch for every occasion. Ready for a glow up? Click the link to shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

314 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(314)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service and quick delivery

My watch strap arrived very quickly and the rose gold colour is identical to the picture on line. It matches my rose gold watch. I am very happy and will probably order more colours/styles from The Salty Fox in the future.

June 24, 2025
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Reply from The Salty Fox

Thank you for the 5 stars Lee! We really appreciate your support and are so happy to hear you are loving your new band!

Rated 5 out of 5 stars

Lisbon Apple watch band

great service, fast delivery. Band is everything i expected. will definitely buy from again

June 24, 2025
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Reply from The Salty Fox

Thanks so much Christina! It brightens our day to hear from happy customers like yourself!

Rated 1 out of 5 stars

Can’t wear the the band

Can’t wear the the band, doesn’t go small enough and just wobbles around my wrist. Dont recommend if you have average-small sized wrists.

June 24, 2025
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Reply from The Salty Fox

Hi Hannah,

We are so sorry to hear your band isn't the right fit for you. All of our bands have a particular size range they will fit which can be found on each product page under the 'Dimensions" section. We always recommend you look at this before completing your purchase to ensure the band we be the right fit for you.

Our Classic Stainless Steel Bands can also be resized and we have a tutorial video for this which you can view here: https://www.youtube.com/watch?v=D52lGy1e5Uk&feature=youtu.be

In addition we also offer a collection for bands specifically for small wrists sizes which you can view here: https://thesaltyfox.com.au/collections/small-apple-watch-bands

If none of the above assists you with your issue feel free to reach out to our customer service team on info@thesaltyfox.com.au and they will happily assist you!

Rated 5 out of 5 stars

I love my new apple silicon watch…

I love my new apple silicon watch strap from Salty Fox. It fits perfectly, looks good and was delivered promptly.
Thank you kindly, Lisa

June 24, 2025
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Reply from The Salty Fox

Thanks for your support Lisa! So happy to hear you are loving your new Silicone Band!

Rated 5 out of 5 stars

Love these watch bands

Love these watch bands. Super comfortable and super fast delivery

June 15, 2025
Unprompted review
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Reply from The Salty Fox

Thanks for your support Jane!

Rated 5 out of 5 stars

They were great

They were great. There was a small problem with the product I ordered and they were onto it immediately, sending me a new one. The bands are great.

May 26, 2025
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Reply from The Salty Fox

Thanks Tan! Great to hear our fabulous customer service team was able to assist you!

Rated 5 out of 5 stars

Easy to use website

Easy to use website, very fast delivery

April 24, 2025
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Reply from The Salty Fox

Thank you for your support!

Rated 5 out of 5 stars

The team provided fantastic support and…

The team provided fantastic support and handled everything quickly and professionally. Really impressed with their responsiveness and care for customers. Will definitely shop here again!

April 11, 2025
Unprompted review
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Reply from The Salty Fox

Thank you so much! Our customer service team is always here to help!

Rated 5 out of 5 stars

Great service

Great service, super fast delivery, silicone watch band perfect and the jewels are amazing.

April 24, 2025
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Reply from The Salty Fox

So happy to hear about your positive experience Lea!

Rated 4 out of 5 stars

I have been away and was happy to…

I have been away and was happy to receive my order when we got home. However one watch band I ordered( which I am happy with) but you said I would receive a pin so I could adjust band. I will have to go to a jeweller and have some links removed as you didn’t send a pin to remove extra links.

April 24, 2025
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Reply from The Salty Fox

Hi Pauline,

I hope you are happy with your order! I know how exciting it can be to have a parcel waiting for you when you arrive home.

I have had a look at your order and can confirm none of your bands require a DIY tool to adjust. I have sent through an email with some instructions on how to adjust your Madrid band to your needed size.

We do send this out in an email after purchase to make it easy but this can sometimes get lost in spam/junk mail!

Rated 5 out of 5 stars

Salty Fox

Beautiful product
Awesome customer service
Repeat purchase

April 24, 2025
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Reply from The Salty Fox

Much appreciated Carol!

Rated 5 out of 5 stars

Great items and service

I ordered two bands and realised I wanted to swap one out. Sent an email and they got back to me the next day, holding the order so I could confirm which one I wanted. Got it all confirmed and shipped the same day! Received the items and I’m very happy with the quality and service. Fantastic value for money. Would recommend!

April 9, 2025
Unprompted review
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Reply from The Salty Fox

Thank you Alyssa! So happy to hear our customer service team was able to assist you!

Rated 5 out of 5 stars

Great quality!

Great quality wrist band, looks stylish and quick delivery.

March 25, 2025
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Reply from The Salty Fox

Thank you Trina! So happy to hear you had a good experience!

Rated 5 out of 5 stars

I was struggling to find an Apple…

I was struggling to find an Apple watch-strap small enough for my tiny wrists but Salty Fox came to the rescue! A well made watch strap. Shipping took about 9 days to the UK but well worth the wait.

March 25, 2025
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Reply from The Salty Fox

Thank you! So glad to hear you were able to find the right band to suits you needs!

Rated 5 out of 5 stars

Milanese watch bands

Very pleased with the prompt delivery of my Milanese watch bands.
Love these bands as they are so easy to change for a different colour and always fit well on my wrist.

March 26, 2025
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Reply from The Salty Fox

Thanks Janet! It makes us so happy to hear you are loving your new band!

Rated 1 out of 5 stars

Still waiting for our goods to arrive

Still waiting for our goods to arrive. Happy to change this rating when they do.

March 25, 2025
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Reply from The Salty Fox

Thanks so much for reaching out, we are so sorry to hear your parcel is yet to arrive. Can you kindly send us an email at info@thesaltyfox.com.au with your order number and full name used to place the order so we can look into this further for you? Thanks in advance!

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