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The Salty Fox Reviews 

314
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of their products, especially watch bands, noting their comfort and stylish appearance. Many appreciate the vast selection, finding items that perfectly match their needs. The ordering process is often described as easy and efficient, with consumers highlighting fast and prompt delivery and good communication. However, some customers noted concerns about product durability, with reports of paint wearing off or coatings peeling. A few also found certain items difficult to resize or adjust, requiring effort despite provided tools. Additionally, some reviewers experienced delivery delays or orders not arriving as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design, with many expressing satisfaction with... See more

Quality

People report positive experiences with quality, with many consumers expressing satisfaction with the overall... See more

Delivery service

Consumers find delivery service to be positive, with many expressing satisfaction with the overall ordering... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy, fast, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks for the great product. Really appreciate the longer length silicone sports strap for my Apple watch. I need to be able to swim in the pool and the open water with confidence, plus tracking othe... See more

Company replied

Rated 5 out of 5 stars

My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easi... See more

Company replied

Rated 5 out of 5 stars

Items ordered arrived quickly and were exactly as ordered. Pricing was excellent. Unfortunately one item was faulty, possibly damaged in transit. One email with a photo and a replacement item arriv... See more

Company replied

Rated 5 out of 5 stars

Love my watch straps. Everything about the purchase was easy, fast and efficient. Very impressed with the tool provided at no extra cost to remove bracelet links if required and information on how... See more

Company replied


Company details

Written by the company

We believe your Apple Watch should match your vibe—whether you're power-walking to Pilates, sealing deals in the boardroom, or sipping bottomless mimosas at brunch. Our bands, cases, and accessories let you switch up your style effortlessly, so it feels like a brand-new watch for every occasion. Ready for a glow up? Click the link to shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

314 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(314)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service again!

My order was packed and delivered within the timeframes promised. The notifications kept me up to date. And the quality of the item purchased is great. It’s not my first Salty Fox purchase and won’t be my last!

August 25, 2025
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Reply from The Salty Fox

Thanks for your support Helen!

Rated 1 out of 5 stars

I didn’t receive the watch bands…

I didn’t receive the watch bands apparently went to a previous address which I know I changed when ordering. I can’t get them back so wasted the money

August 25, 2025
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Reply from The Salty Fox

Hi Heather, we are sorry to hear about the delivery issue with your order. Please reach out to our customer service team with conformation of your order number so they can assist you.

info@thesaltyfox.com.au

Rated 4 out of 5 stars

Watch strap is great

Watch strap is great, and now I understand but at the time of purchasing I was a bit dubious as to whether it would fit given I couldn't see any sizing. Also, you keep addressing correspondence to someone else I work with presumably just because we've both purchased from you and had it sent to work which is a bit weird given the order was definitely in my name.

August 25, 2025
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Reply from The Salty Fox

Hi Louise!

Thanks so much for taking your time to leave your review and bringing this to our attention. If you ever need any help with sizing you can contact our customer service team (info@thesaltyfox.com.au) or refer to our sizing guide below for all the details you will need to select the right sized items for your particular Apple Watch.

Size Guide: https://thesaltyfox.com.au/pages/size-guide

Rated 4 out of 5 stars

Struggled with removing links

Struggled with removing links, but everything else great. Prompt delivery.

August 25, 2025
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Reply from The Salty Fox

Thanks for the four stars! If you ever need any further assistance please reach out to our customer service team on info@thesaltyfox.com.au and they will happily assist you!

Rated 3 out of 5 stars

Tortoiseshell band & cover.I loved my experience with the company…

I loved my experience with the company and the quality of the Tortoiseshell watchband.
Disappointingly, the Tortoiseshell case cover came off and was lost within the first week. I really loved the look of the band and case cover together.

July 28, 2025
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Reply from The Salty Fox

Hi Karen, thanks so much for taking the time to leave your review. We are so sorry to hear about the issues with your item. If you send our team an email at info@thesaltyfox.com.au with confirmation of your order number they can happily assist you!

Rated 5 out of 5 stars

Having used the company before I…

Having used the company before I expected them to be as good as when I first time I had acquired the products, and they did not let me down.

July 28, 2025
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Reply from The Salty Fox

Thanks Roy! We are very lucky to have amazing repeat customers like yourself!

Rated 5 out of 5 stars

Great product quality

Very comfortable watch band and looks great. Quick delivery and service.

July 28, 2025
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Reply from The Salty Fox

Thanks so much for your support Di!

Rated 5 out of 5 stars

Fantastic items

So lovely and super easy to install. Already placed second order

July 25, 2025
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Reply from The Salty Fox

Thanks for the support Alison!

Rated 5 out of 5 stars

Great Experience

Easy site to navigate, great products and prompt delivery

July 6, 2025
Unprompted review
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Reply from The Salty Fox

Thanks for the 5 stars Tara!

Rated 5 out of 5 stars

Love my new watch bands

Love my new watch bands. They are good quality and were very reasonably priced.

July 28, 2025
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Reply from The Salty Fox

Thank you for the review! We are thrilled to hear you are happy with your new bands!

Rated 5 out of 5 stars

Very satisfied customer

This is my first experience purchasing from The Salty Fox. I found the website very easy to negotiate. The Apple watchband was exactly as described. The watch arrived within two days. I was very impressed.
I would absolutely recommend The Salty Fox.

July 28, 2025
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Reply from The Salty Fox

Thanks so much for taking the time to leave your review! So happy to hear you have had a positive experience!

Rated 4 out of 5 stars

happy with the iwatch straps

reasonably happy with the iWatch straps however they are not an exact fit and move around somewhat. But for the price they are good. love the colours i chose.

July 25, 2025
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Reply from The Salty Fox

Hi Steff, Thanks so much for taking the time to leave your review. If you can send our customer service team an email (info@thesaltyfox.com.au) with your order number and some photos of your issue they will happily assist you!

Rated 5 out of 5 stars

Great service

Found the site very simple to navigate and find the replacement watch strap I was looking for. The video showing how to replace the watch strap was very helpful, accurate and managed to change the strap with ease. Would certainly use The Salty Fox again, and now that I have viewed the wide range of available items I certainly will be a returning customer.

July 30, 2025
Unprompted review
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Reply from The Salty Fox

Thank you so much for the great review! We are so happy to hear you had a positive experience!

Rated 5 out of 5 stars

Love my order

Love my watch strap and screen protector! Both arrived early

May 9, 2025
Unprompted review
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Reply from The Salty Fox

Thank you Nandhini! So happy to hear you are loving your new band!

Rated 5 out of 5 stars

Great service

Great service, love the products and very quick arrival time.

June 24, 2025
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Reply from The Salty Fox

Thanks for the kind review Tracy!

Rated 4 out of 5 stars

I find Salty Fox very easy to…

I find Salty Fox very easy to communicate with - at times I have received some humour (i,e, I see you peeking?) - when I've been looking at the website...
I really like my silicone watch band. I find the bracelet type not that easy to fit ones wrist, due to the links..
I would like to see some different designs in the silicone watch band.

June 24, 2025
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Reply from The Salty Fox

Hi Elaine, Thanks so much for your feedback and support!

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