My experience will be satisfactory if I receive a refund. In this case, I will consider that my concern was taken seriously and handled appropriately. Could you please confirm that my subscriptio... See more
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See what reviewers are saying
While browsing thru for products I chanced upon Scent club & their offers. Upon clicking on the link my subscription was automatically updated & I was charged subscription fees. I tried to cancel it a... See more
Although the service is only available in English Jamal politely helped me to confirm/make sure the the membership is ceased. By the way: the membership was created by fraud. Thescent might want to... See more
Dear Eric and the Escalation Team, I would like to express my gratitude for your prompt and effective resolution of my case. Your assistance has been greatly appreciated, and I am completely... See more
4.1
Great
683 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trouble shooting
Trouble was promptly resolved.
Eric did a very good job!
July 6, 2025
Unprompted review
Thank you for cancelling my membership…
Thank you for cancelling my membership i truly appreciate it so much releaved now thank you so much🙏
July 2, 2025
Unprompted review
The problem has not been resolved and…
The problem has not been resolved and they took my money and have not returned it until now. They force you to write a review so that they can return it to you, and when you do, they do not respond to your emails, especially Emily
July 2, 2025
Unprompted review
Money extraction
I had a complain and the answer to proceed was on time, thank you. I am convinced the process will go smoothly as well
July 1, 2025
Unprompted review
L'assistenza è sempre disponibile e…
L'assistenza è sempre disponibile e pronta in ogni momento e per ogni necessità
June 28, 2025
Unprompted review
As soon I emailed for a refund I got…
As soon I emailed for a refund I got instant reply and they made an exception to refund me my amount
June 13, 2025
Unprompted review
I will also recommend people to them
This company was always there for me when I needed them. Their services are very good.
July 2, 2024
Unprompted review
My experience was great and fast
My experience was great and fast. The club communicated with me very fast and with honesty. My issues are being resolved professional.
June 8, 2025
Unprompted review
They listen to my complaints and…
They listen to my complaints and everything was rectified.
Thank you
May 26, 2025
Unprompted review
Very bad experience with this...they…
Very bad experience with this...they are scammers..the take your moneys without your approval
April 29, 2025
Unprompted review
Chat experience is great.
Diamond resolved the issue and gave me good and quick Response. Thank you
May 20, 2025
Unprompted review
I did not have enough funds to complete
May 19, 2025
Unprompted review
Scam
Without my permission they charged me and they won't let me cancel for two days now. Not even a refund. Probably the best thing to do is reporting them at my bank and trying to get my money back.
May 14, 2025
Unprompted review
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