My experience will be satisfactory if I receive a refund. In this case, I will consider that my concern was taken seriously and handled appropriately. Could you please confirm that my subscriptio... See more
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See what reviewers are saying
While browsing thru for products I chanced upon Scent club & their offers. Upon clicking on the link my subscription was automatically updated & I was charged subscription fees. I tried to cancel it a... See more
Although the service is only available in English Jamal politely helped me to confirm/make sure the the membership is ceased. By the way: the membership was created by fraud. Thescent might want to... See more
Dear Eric and the Escalation Team, I would like to express my gratitude for your prompt and effective resolution of my case. Your assistance has been greatly appreciated, and I am completely... See more
4.1
Great
683 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Im very thankful for the refund
Im very thankful for the refund. This is the 2nd time that i have subscribed, unknown on my part how it happened.
Thank you so much
May 15, 2025
Unprompted review
Your response was quick,but i am still…
Your response was quick,but i am still awaiting refund.
Thanks
Louis Lategan
April 25, 2025
Unprompted review
Daisy
Daisy reached out to me “assisting with my refund ”. Thank you Daisy
May 11, 2025
Unprompted review
Thank you to Jeramy form the customer…
Thank you to Jeramy form the customer support team.
April 21, 2025
Unprompted review
They came back to me with a solution…
They came back to me with a solution that is a lot more suitable for the situation. If they follow through it w8ll be awesome
May 3, 2025
Unprompted review
Grace helped me
Grace helped me she was kind and patient with me throughout the session
May 1, 2025
Unprompted review
I had no idea what I was signing up to…
I had no idea what I was signing up to but the person who helped me to cancel my membership, as I did not fully understand it, was great and very helpful. Her name was Grace
April 24, 2025
Unprompted review
They cannot be contacted
They cannot be contacted, website is labelled as unsafe. Scammed into joining it and trying to get my money back.
April 17, 2025
Unprompted review
The customer service is excellent
The customer service is excellent, I feel very grateful for the whole process.
The platform is good.
April 1, 2025
Unprompted review
Imani was in touch with me via email…
Imani was in touch with me via email and I’m happy to know that my case is being prioritised.
Thank you Imani
April 16, 2025
Unprompted review
Scam
Uses links of well-known companies to withdraw money in a dubious way.
Be careful
April 16, 2025
Unprompted review
Support and responses was helpful
April 11, 2025
Unprompted review
No la use me uní pero no la use
March 26, 2025
Unprompted review
I was assisted when I asked for help
I was assisted when I asked for help.
I appreciate the gesture.
Thank you so much.
March 24, 2025
Unprompted review
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