My experience will be satisfactory if I receive a refund. In this case, I will consider that my concern was taken seriously and handled appropriately. Could you please confirm that my subscriptio... See more
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See what reviewers are saying
While browsing thru for products I chanced upon Scent club & their offers. Upon clicking on the link my subscription was automatically updated & I was charged subscription fees. I tried to cancel it a... See more
Although the service is only available in English Jamal politely helped me to confirm/make sure the the membership is ceased. By the way: the membership was created by fraud. Thescent might want to... See more
Dear Eric and the Escalation Team, I would like to express my gratitude for your prompt and effective resolution of my case. Your assistance has been greatly appreciated, and I am completely... See more
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Hasn’t replied to negative reviews
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greate website and fast customer…
greate website and fast customer service reply
Harry helped me with my concern and was…
Harry helped me with my concern and was very spontaneous with his response.
They were quick to solve the problem.
They were quick to solve the problem.
Wrong information promises of gift
Wrong information promises of gift, but nothing was given just request the payment.
i did a mistake online enrolling…
i did a mistake online enrolling to your service but your agent helped my... i am pleased with the customer service thank you.
Mr Jamal is cooperative and helpfully…
Mr Jamal is cooperative and helpfully person
Thank you Kenny for help
Thank you kenny
Thank you Kenny!
Didn't get the chance to, but response was fast!
Thank you Kenny!
I got the support I needed
I needed to check some details after chatting to an agent. Harry was quick to help and answer my questions. The process was good and quick.
The problem is being addressed
Mr Kurt from the escalation management team is working to solve the problem as fast as possible.
Charged
Hallo. Before a few days I was charged 39,50€ and I don't know why. I didn't buy anything from this site and I would like to explain me what's going on and of course my money back!!!!!
Disappointing.
Disappointing.
Events keep getting moved or cancelled. trying to cancel my membership is certainly TROUBLE.
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