My experience will be satisfactory if I receive a refund. In this case, I will consider that my concern was taken seriously and handled appropriately. Could you please confirm that my subscriptio... See more
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See what reviewers are saying
While browsing thru for products I chanced upon Scent club & their offers. Upon clicking on the link my subscription was automatically updated & I was charged subscription fees. I tried to cancel it a... See more
Although the service is only available in English Jamal politely helped me to confirm/make sure the the membership is ceased. By the way: the membership was created by fraud. Thescent might want to... See more
Dear Eric and the Escalation Team, I would like to express my gratitude for your prompt and effective resolution of my case. Your assistance has been greatly appreciated, and I am completely... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Assistance with Refund
Carman is currently assisting me and she has provided Good Service and excellent communication skills.
My experience was not good I was not…
My experience was not good I was not well inform from the beginning
Excellent customer service
Excellent customer service, agents very polite and helpful and resolved my case very quickly..much appreciated Zara
Don't deal with this company
Don't deal with this company! It uses very questionable methods to debit unknown charges to your account!!!
Although the service is only available…
Although the service is only available in English Jamal politely helped me to confirm/make sure the the membership is ceased.
By the way: the membership was created by fraud. Thescent might want to look into it to make sure no more people are affected.
Jamal was great
Jamal was great, my query was resolved in good time with not trouble from my side. Keep up the good work. Thanks
Good customer service support by Paula
Good customer service
Good customer service, Kurt addressed the problem and responded appropriately
Good company
very quick response and was very…
very quick response and was very understanding towards the issue
I had an issue and the communication…
I had an issue and the communication and feedback response was great. Thank you for your assistance Kenny it is truly appreciated.
Van has assisted me
Charlotte was wonderfully helpful and…
Charlotte was wonderfully helpful and resolved my issue immediately thank you
Great service and very good prices for…
Great service and very good prices for fragrances!
Marshall has a good customer service
Marshall has a good customer service
Daisy reached out to me “issue addressed” thank you Daisy, much appreciated
The detailed email I got was well understood and structured
SCAM
SCAM!
I was charged without my approval and knowledge to scentclub.com through a Facebook advertisement. Tried to use the credits that was charged but couldn’t as the website says unavailable for delivery to your country. Asked for a refund but didn’t get any as they claim due to their policy. BEWARE OF SCAM
I was treated kindly and am thankful
I was treated kindly and am thankful
Best regards
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