thescentclub.com Reviews 

683
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

My experience will be satisfactory if I receive a refund. In this case, I will consider that my concern was taken seriously and handled appropriately. Could you please confirm that my subscriptio... See more

Rated 4 out of 5 stars

While browsing thru for products I chanced upon Scent club & their offers. Upon clicking on the link my subscription was automatically updated & I was charged subscription fees. I tried to cancel it a... See more

Rated 4 out of 5 stars

Although the service is only available in English Jamal politely helped me to confirm/make sure the the membership is ceased. By the way: the membership was created by fraud. Thescent might want to... See more

Rated 5 out of 5 stars

Dear Eric and the Escalation Team, I would like to express my gratitude for your prompt and effective resolution of my case. Your assistance has been greatly appreciated, and I am completely... See more


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4.1

Great

TrustScore 4 out of 5

683 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(683)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Very much appreciated the team effort to resolved the issue.the team proved that they can make it with a short period of time.
Great job👏👏👏

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

They shtould stop doing false…

They should stop doing false advertising to attract customers and get subscriptions.
On the other hand, your company is not serious or integral because I already gave one reason, now I will give the second because in the email you send you threaten that you will not refund money that is mine and should already be returned as soon as you hear a cancellation, and If I don't give more than 3 stars, because I want you to keep the money and put it in a very dark place that we know where it is. If I could, I would give negative stars because I think it's a charlatan company and I want them to delete all my contacts and never contact me again

September 11, 2024
Unprompted review

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