My experience will be satisfactory if I receive a refund. In this case, I will consider that my concern was taken seriously and handled appropriately. Could you please confirm that my subscriptio... See more
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See what reviewers are saying
While browsing thru for products I chanced upon Scent club & their offers. Upon clicking on the link my subscription was automatically updated & I was charged subscription fees. I tried to cancel it a... See more
Although the service is only available in English Jamal politely helped me to confirm/make sure the the membership is ceased. By the way: the membership was created by fraud. Thescent might want to... See more
Dear Eric and the Escalation Team, I would like to express my gratitude for your prompt and effective resolution of my case. Your assistance has been greatly appreciated, and I am completely... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bon service
They communicated clearly and precisely.
They communicated clearly and precisely.
Excellent had credits and paid myself…
Excellent had credits and paid myself so ordering some fragrance now
Helpful response to email inquiries
Helpful response to email inquiries, and I feel listened to.
thank you..
Good experience
Thank you for the assistance!
They offered a good support.
Great support throughout
I had a good experience while dealing…
I had a good experience while dealing with the agent
Happy with the experience.
Thank you for helping me out Josh
They're listening to your expectations…
They're listening to your expectations and are always able to find the right answer !
Good service by customer Eugene
Good service by customer Eugene, I'm satisfied
The rapid assistance from the support…
The rapid assistance from the support agent is valued
I had an issue that needed to be…
I had an issue that needed to be addressed and they were persistent in getting me the right answers.
They cleared up my membership confusion…
They cleared up my membership confusion in an easy to understand way
The issue has been looked into and i…
The issue has been looked into and i have been promised a refund.
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