The 800 phone number is not a working number. the CONTACT US chat is a robot and automated replies. NO PERSON to speak to
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After ordering and hearing nothing back after a few days I contacted them. The order was then dispatched to be delivered within 5 days. 7 days later still no product. After several emails and a phone... See more
The scooter was delivered in a in tact box but when opened had a large 12 inch Crack in base area. This company must be a fraud no customer service! Receive message that only said , leave name and num... See more
Excellent service really friendly came next day ... but Hermes are under rated and causing a lot of problems for the company with products being stolen not scooter markets fault !! Would definately or... See more
Company details
Written by the company
We retail Quality UL and CE Certified Hoverboards and Electric Scooters
Contact info
Unit 5, 26 Cobden Street, M6 6WF, Manchester, United Kingdom
- 01613273038
- contact@thescootermarket.co.uk
- thescootermarket.co.uk
The 800 phone number is not a working…
The 800 phone number is not a working number. the CONTACT US chat is a robot and automated replies. NO PERSON to speak to
March 19, 2024
Unprompted review
The scooter was delivered in a in tact…
The scooter was delivered in a in tact box but when opened had a large 12 inch Crack in base area. This company must be a fraud no customer service! Receive message that only said , leave name and number. No one calls you back also instant texting them on site gets you no where. Sick to my stomach my poor handicap mother was robbed!
March 31, 2023
Unprompted review
If could I would give them a minus 💯
If could I would give them a minus 💯 . No customer services. Bought a scooter the battery dose not hold charge. Called 7 times e mail nothing ! Do not waste your money on this so called company!!
December 23, 2022
Unprompted review
Amazing product with fantastic service
Amazing product with fantastic service!
Only thing is I would have liked to have had some contact regarding delivery info. As It just got delivered one Teatime. But all boxed up nicely.
October 31, 2021
Think twice before you buy, Poor customer service response
I have been trying to contact The Scooter Market for 6 weeks with no reply? The hoverboard had a continuous beep and would not charge, the battery eventually went flat and now it will not charge at all. The hoverboard is unusable
October 25, 2021
I have been trying to phone and sent an…
I have been trying to phone and sent an email but still no response
September 24, 2021
Unprompted review
Can’t switch off
Only issue I have with the kart that is strapped down over the pressure pedals. So to turn off the hover board I have to remove the kart to switch it off. Board will not switch off with pedals pressed down.
Daughter loves it
July 13, 2021
No customer service- no response
No customer service- no response. Item faulty. AVOID
April 28, 2021
Unprompted review
Reply from The Scooter Market
Hi Jack
We are sorry to know that you had an issue with your hoverboard, As discussed Over the phone, we have advised you on how to reset the hoverboard and also send old you to send the item back us, we are still waiting to receive your response or the item so that our technicians can help fix the issue.
Sorry for the inconvenience
Impressed
I was a little apprehensive about using a site I wasn't familiar with and also buying something I know nothing about. But I was impressed with the Aovo scooter and also the speedy delivery that was given. I certainly recommend The Scooter Market. Thanks
March 28, 2021
Replied to email requesting pictures…
Replied to email requesting pictures etc from scooter shop. However a while back now and still not received any correspondence nor straps.
Very poor customer care.
February 3, 2021
Unprompted review
The scooter market are very…
The scooter market are very professional and their staff are very friendly and helpful.
Very flexible and ready to help even with instruction manuals.
Very cheap as well.
January 17, 2021
Unprompted review
Awesome Product
Best Christmas present ever. Got my Hoverboard in no time.
Great Customer service too! 👍🏾👍🏾👍🏾👍🏾
January 17, 2021
Unprompted review
Grandson loves his present
I would definitely recommend ... my grandson loves his graffiti hoverboard and it was hand delivered !!!
January 1, 2021
Happy customer
Purchased online! Great customer service! Fast delivery! Will definitely shop with these again...
December 28, 2020
Customer service hit and miss, but received a quality product.
After ordering and hearing nothing back after a few days I contacted them. The order was then dispatched to be delivered within 5 days. 7 days later still no product. After several emails and a phone call which wasn't answered, they contacted me and it was delivered within 48 hours.
Customer service was a bit hit and miss, due to the slow communications; but received a quality item in the end.
December 27, 2020
Unprompted review
Excellent my boy loves the kart
Excellent my boy loves the kart! Quick delivery and very responsive. Thank you
December 25, 2020
Highly recommend
Fantastic customer service and products at great prices. I bought a hoverboard for my daughter and appreciated the help and advise. Friendly and honest people who go that bit extra for their customers. Highly recommend.
December 22, 2020
Unprompted review
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