I ordered a leather paint and primer for my chair, I accidentally put the wrong house number, 39 instead of 30, I’d paid and was panicking, I sent them an e mail and they immediately corrected it at t... See more
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Absolutely amazing product! I bought the Ultimate Leather Cleaner and Premium All in One Leather Colourant for my 14-year old car which has cream leather seats and they’ve come up like new. The col... See more
Company replied
Great quality product. I don't normally leave reviews but this was easy to use and results were outstanding. The leather on my drivers seat had some wear marks where cream had gone through to brown le... See more
Company replied
Website says free delivery but on receiving my email receipt, I noticed there was a substantial delivery fee. A week after ordering, I contacted them as there were no updates re delivery (contact had... See more
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Company details
- Furniture Repair Shop
- Dye Store
- Glass Repair Service
- Leather Cleaning Service
- Leather Goods Manufacturer
Written by the company
At The Scratch Doctor, we specialise in high-quality repair products designed to restore leather, fabric, suede, glass, wood and auto interiors. Whether you're looking to rejuvenate a worn out sofa or fix minor scratches on a vehicle, our innovative solutions empower DIY enthusiasts to save money and breathe new life into their belongings. As a UK based manufacturer and distributor, we pride ourselves on award winning products and our dedicated customer service team who are always ready to assist you with any queries. Our mission is to provide you with the tools and support you need to tackle any repair project confidently. Join countless satisfied customers who have turned to The Scratch Doctor for their repair needs.
Contact info
The Scratch Doctor, Brinwell Road, FY4 4QU, Blackpool, United Kingdom
- 01253 584 137
- sales@thescratchdoctor.co.uk
- thescratchdoctor.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Did exactly what I wanted it to do
Did exactly what I wanted it to do, restoring leather work / colour on my sofa. Had to mix cream with beige to get the right colour match. Initially bought two small bottles as a tester and have now bought two larger bottles to complete the job.

Reply from The Scratch Doctor
Haven’t used yet hopefully will be a…
Haven’t used yet hopefully will be a good product

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Like a new chair
Leather chair was looking a bit worse for wear, after treatment looks brilliant, highly recommend

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Excellent product delivered speedily as…
Excellent product delivered speedily as promised.

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Fantastic product and service
Quick and easy to order, came on time. Have used the colour restorer twice and my leather sofa looks like new, really easy to apply

Reply from The Scratch Doctor
disappointed this time
Was disappointed with delivery content broken. Couldn’t be bothered at this time of year to ask for replacement,

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I bought to cover scratch on my leather…
I bought to cover scratch on my leather
I have tried lots of other products.
This worked perfectly

Reply from The Scratch Doctor
Good Company
Fast delivery..slight leak in one of product bottles but sorted immediately. Yet to use product but all looks in order.

Reply from The Scratch Doctor
The goods arrived quickly only two days…
The goods arrived quickly only two days after ordering. however, the lid on the tub of restoring cream was broken, causing the cream inside to leak over the two cloths and part of the box. The two other items in the box were a bottle of leather cleaning liquid and a bottle of leather conditioner (these were undamaged ).
As the tub lid was broken there was no way to reseal it. If there had been packing material inside the box the tub would not have rolled around in transit and therefore not been damaged. I contacted the Scratch doctor with photographs and they are sending a replacement. So hopefully this will arrive intact.
Matter will be resolved when replacement received, however could have been avoided with more care packing the goods in the first lace.

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Delivered quickly easy to apply needed…
Delivered quickly easy to apply needed for black cooker and kettle worked a treat thanks

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Bottle came with no instructions…
Bottle came with no instructions included on with the glass polish.

Reply from The Scratch Doctor
Transparency
Well, I found this company (Scratch Doctor ), to be worth writing home about:
A car upholstery person quoted £300 for uplifting the leather seats in my car and erase those tear and wear by way of Recolouring.
I discovered Scratch Doctor (online), and made purchases, but, later sought advice from their customer service;
Having seen the pictures of my car seats, they advice not to do a Recolouring, and, that all I needed was a Leather Cleaner and Conditioner, which would only cost me, one third of the amount spent.
I sent those items back and as I speak, it has been refunded fully.
That, is what I call, honest dealings.

Reply from The Scratch Doctor
Decent, well priced product
Product was dispatched in a timely manner and arrived soon.
Process is time consuming, but works well if applied with patience.
Instructions are a little confusing and could be better written, using a numbered sequence throughout, with exceptions hughlighted for optional stages.

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So far the all in one is looking good
So far the all in one is looking good, it does take a fair amount of coats I’m on coat 6 and it finally looks good enough but another coat should be better

Reply from The Scratch Doctor
Followed all instructions but did not…
Followed all instructions but did not work on my cracked boots 😔

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Product was exactly what was needed
Product was exactly what was needed

Reply from The Scratch Doctor
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