The Shed Collection Reviews 

46
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always a favourite at Christmas. I have stocked up for myself and also for some lovely gifts. High quality products, beautifully presented and great service. Highly recommended

Rated 5 out of 5 stars

Our family loves The Shed Collection! The candles and reed diffusers are fantastic quality and their customer service is top-notch. It’s a real joy supporting a small business that’s so passionate abo... See more

Company replied

Rated 5 out of 5 stars

I use the Shed Collection reed diffusers and love them. I recently bought the No.3 balancing moisturiser, which is fab ! Delivery is always great, packaging is lovely. I wouldn't go anywhere else now... See more

Company replied

Rated 5 out of 5 stars

I love the shed collection products. Always beautifully packaged and smell amazing! I tend to buy vanilla based ones but their other scents are lovely too so I'd recommend taking a look!

Company replied

Company details

  1. Home Goods Store

Written by the company

Bringing high quality long lasting fragrances into your home


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(46)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our family loves The Shed Collection

Our family loves The Shed Collection! The candles and reed diffusers are fantastic quality and their customer service is top-notch. It’s a real joy supporting a small business that’s so passionate about what they do.

October 18, 2026
Unprompted review
The Shed Collection logo

Reply from The Shed Collection

Hi George,

Thanks for taking the time to leave us this lovely review. I really appreciate it.

We wish you and the family well.

Regards
Roberta

Rated 5 out of 5 stars

Great independent company

I use the Shed Collection reed diffusers and love them. I recently bought the No.3 balancing moisturiser, which is fab ! Delivery is always great, packaging is lovely. I wouldn't go anywhere else now 🙂

October 13, 2026
Unprompted review
The Shed Collection logo

Reply from The Shed Collection

Hi Tracy,
Many thanks for leaving us another great review.
I appreciate this a lot.
Regards Roberta

Rated 5 out of 5 stars

Fabulous product as always

I love the shed collection products. Always beautifully packaged and smell amazing! I tend to buy vanilla based ones but their other scents are lovely too so I'd recommend taking a look!

September 8, 2026
The Shed Collection logo

Reply from The Shed Collection

Hi Sharon
Thanks for your lovely review, we're very happy to hear you are loving our products.
Regards
Roberta

Rated 5 out of 5 stars

Great gifts for my best friend’s 40th

Gifts that went down very well for my friend’s 40th. Roberta is so kind and always keeping me updated. Would always recommend!

July 3, 2026
The Shed Collection logo

Reply from The Shed Collection

Hi Kay, thanks it was a pleasure to put this together for you & great to hear your friend was pleased too.
Regards
Roberta

Rated 5 out of 5 stars

My order was dealt with swiftly and I…

My order was dealt with swiftly and I was kept updated through the whole process

April 21, 2026
The Shed Collection logo

Reply from The Shed Collection

Hi Debbie, sorry for the delay in replying to you. Thank you so much for your order. I'm sure the jars are full by now.
Regards
Roberta

Rated 5 out of 5 stars

Gorgeous diffuser

I originally bought a diffuser as a gift for a friend, but I loved the scent so much I had to get one for myself too! The rose and pink pepper combination is just beautiful — fresh, calming, and uplifting at the same time. It’s such a unique blend and not overpowering at all. Absolutely love it!

March 30, 2026
Unprompted review
The Shed Collection logo

Reply from The Shed Collection

Hi Nora, sorry it has take me so long to reply. Thank you for your lovely review. Pink Pepper & Rose is definitely a beautiful fragrance. Thank you for buying again.
Regards
Roberta

Rated 5 out of 5 stars

As always, perfect

As always, it’s the personal touch that makes all the difference. Love this company so much x

December 5, 2025
The Shed Collection logo

Reply from The Shed Collection

Hi Jen, thanks again for ordering. It was a pleasure to be able to personalise your gift. Look forward to catching up with you soon. Have a lovely Christmas 🎄

Rated 5 out of 5 stars

This is the third time Ive purchased…

This is the third time Ive purchased candles from this company. I can't think of a better place than sells homemade candles of such quality. They make my house smell amazing and I can't get over how long they last! Every time Ive purchased new scents whist also purchasing the ones I bought previously because of how much I loved them. They are all so great! Perfect gift for Christmas but also be sure to buy some for yourself too! You can't not! Lovely people too.

December 3, 2025
Unprompted review
The Shed Collection logo

Reply from The Shed Collection

Hi Will apologies for the late reply. Thank you for your kind words I love that you keep experimenting with the different scents. Hope to see you soon. Have a lovely Christmas. Roberta

Rated 5 out of 5 stars

Absolutely gorgeous products

Absolutely gorgeous products, they last so so long I don’t think I’ll ever buy another diffuser from a big shop again- the value for money is amazing with the nicest scents. They are always noticeable in my home without being overpowering. Always friendly and personable service as well- order arrived beautifully and well packaged.

August 4, 2025
Unprompted review
The Shed Collection logo

Reply from The Shed Collection

Hi Merryn, thanks so much for taking the time to leave such a lovely review, it means a great deal that you are so pleased with our products.
Regards
Roberta

Rated 5 out of 5 stars

Excellent

Lovely products and arrived really quickly. I have even got my mum buying the diffusers because they smell so good. Would highly recommend.

July 10, 2025
Rated 5 out of 5 stars

lovely perfume packed well

lovely perfume packed well, extremely pleased

July 1, 2025
The Shed Collection logo

Reply from The Shed Collection

Thanks Barbara for taking the time to leave us a lovely review. We hope you are enjoying your order.
Regards
Roberta

Rated 5 out of 5 stars

Absolutely love the products and the…

Absolutely love the products and the sellers are such lovely people.
Great communication and delivery.

June 19, 2025
The Shed Collection logo

Reply from The Shed Collection

Hi Viv, it was lovely to see you again. Thank you again for your order and taking time to leave a lovely review. Regards Roberta

Rated 5 out of 5 stars

Ordered last minute secret Santa on…

Ordered last minute secret Santa on Deliveroo.
I received a lovely note, extra wax melts and beautifully packaged gifts.
All smells amazing!!!
Definitely recommend.
Thank you shed collection xxx

December 11, 2024
Unprompted review
The Shed Collection logo

Reply from The Shed Collection

Thank you again for your order & taking the time to leave such a great review both are really appreciated.
Glad you liked everything & I hope your recipient does too.

Rated 5 out of 5 stars

Superb Shopping Experience!

I first came across The Shed Collection at the Genesis Centre, North Bristol which enabled me to do some early Christmas Shopping. The gifts were greatly appreciated by the recipients so, more recently, I decided to buy some scented discs as a get well gift - these were hand delivered within a day or so of placing my order and again, greatly appreciated. The Shed have made buying all those gifts you need but don't know where to go or what to get so much easier - I thoroughly recommend!!!

January 19, 2024
The Shed Collection logo

Reply from The Shed Collection

Hi Angela, thank you so much for thinking of us when you needed to buy a gift. It was a pleasure to be able to deliver it personally. I hope all is going well for the recipient. Look forward to hearing from you again. Roberta

Rated 5 out of 5 stars

Gifted an advent calender with…

Gifted an advent calender with different wax melts. They are lovely... my favourite so far is Father Christmas! Long lasting fragrance.

December 13, 2023
Unprompted review
The Shed Collection logo

Reply from The Shed Collection

Hi Esther, thank you for taking the time to leave us this lovely review. It's great to hear how are products are received when someone is given them as a gift.
Enjoy the rest of the fragrances and have a good Christmas.
Roberta & Rob

Rated 5 out of 5 stars

Lovely product

Lovely product. Delivered to my home as a special favour. Roberta is just fabulous and so is the diffusion. They last a long time but this is the third one I have bought just for me.

November 8, 2023
The Shed Collection logo

Reply from The Shed Collection

Hi Catherine thanks for buying again & your very kind words. We hope to see you soon.

Roberta & Rob

Rated 5 out of 5 stars

I love their Reed Diffusers

I love their Reed diffusers and put their new fragrance ‘Nutcracker’ in my kitchen this morning. I came back into the kitchen 3 hours later and the smell was amazing! I’m here now breathing it in while writing this - - you need to buy it yourself to experience the wonderful aroma!!

August 24, 2023
Unprompted review
The Shed Collection logo

Reply from The Shed Collection

Hi Sandra, thanks for reviewing us again. So happy you like Nutcracker. A new favourite perhaps?
Regards
Roberta

Rated 5 out of 5 stars

Dreamy ✨

The lavender, chamomile & vanilla candle is a dream! I now can’t live without it. I also really enjoy the coconut wax melts, they are so sweet and uplifting.

Everything smells so good & is presented so beautifully on Roberta’s stall if you catch her at a market. You’d be silly to walk away empty handed. Can’t wait to pick up some bits ahead of christmas for family gifts!

August 22, 2023
Unprompted review
The Shed Collection logo

Reply from The Shed Collection

Hi Isabel thank you so much for your kind words. They made my day. It was lovely to see you again & hope to see you soon. Enjoy your new candle. Roberta

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look