The Shirt Bar Reviews 210

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a great experience at the Shirt Bar store in Suntec. The staff 'Yan' was friendly and extremely knowledgeable, offering thoughtful recommendations on styling and paring that really suited my nee... See more

Company replied

Rated 5 out of 5 stars

Very helpful and attentive service by Ms Onie at Isetan Scotts! She gave helpful advice and was very patient as we went through various designs and sizes! The materials are different from the typical... See more

Company replied

Rated 5 out of 5 stars

Dropped by Wheelock outlet today. As it was my first time buying a suit I wasn't sure what to get or even my size. Along came Jin who immediately made me feel comfortable with her immaculate customer... See more

Company replied

Rated 5 out of 5 stars

Dropped by the flagship store to check out shirts and pants for a formal event. Staff member Onie was very patient in explaining the various models of shirts (e.g bamboo vs cotton) available... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store

Written by the company

As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unique shopping experience from home

Had been meaning to get some shirts for work as haven’t been doing it for about 1 year plus. Due to the pandemic and honestly too lazy to shop I did not bother to. However the text I got from Sarah on wanting to try this service whereby she would choose something for me to wear and sent to my home for me to try out was a unique experience. Once I’ve gotten the package, it was all love a first wear! So I decided to purchase the entire collection sent to me. Very happy with the service and uniqueness of bringing your business to your consumer homes!

May 17, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Matthew, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us and that you love the entire collection that Sarah has curated for you. 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Service is good

May 12, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Solehan, thank you so much for taking the time to leave us this review! 😊 We're very glad to hear that you've had a wonderful shopping experience with us. We appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Got my first order within a few days

Got my first order within a few days. No delay no fuss. T-shirt material is good and comfy, so I am happy with purchase. Bought 2 more in followup order.

May 11, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Ed, thank you so much for this lovely review! We are very happy to know that you are loving our range of t-shirts. 😊 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Pleasant experience

Staff was friendly and patient. Replies were prompt. All in all I had a pleasant online experience shopping at The Shirt Bar!(:

May 8, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Phoebe, thank you so much for taking the time to leave us this review! 🥰 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great service, awesome products

The stylist, Sarah, was very helpful and gave suggestions on the type of clothings that will go with one another. Superb customer service on top of the awesome products from The Shirt Bar as always!

May 5, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Khairani, thank you for this lovely review! We are very happy to know that you've had a wonderful shopping experience with Sarah. 🥰 We will be sure to pass your kind words to her. We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great personal touch and splendid…

Great personal touch and splendid service

May 4, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Ryan, thank you so much for taking the time to leave us this review! 😊 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Appreciated the extra mile taken

I loved this idea of a customised attire set, without me having to leave the house. I appreciated the extra effort that was undertaken when I asked for a pants size change, which was swiftly couriered over. Thank you!

May 3, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Ashley, we appreciate you taking the time to leave us this lovely review! 🥰 We're very happy to know that you enjoyed your personalised box and that you've had a wonderful shopping experience with us. Once again, thank you very much for taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Good customer service.

April 27, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Matthew, thank you so much for taking the time to leave us this review! 😊 We're very glad to hear that you've had a wonderful shopping experience with us. We appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Never have this kind of experience…

Never have this kind of experience before, soenthing new, very interesting, services are very professional n friendly, time saving for shopping for new clothing, excellent

April 27, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Kenneth, thank you so much for taking the time to leave us this review! 🥰 We are very happy and encouraged to know that you enjoyed this new experience and had a wonderful time shopping with us. Thank you for your support and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Good service

April 26, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Edwin, thank you so much for taking the time to leave us this review! 😊 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great choice and suggestions

Great choice and suggestions. And it's really convenient!

April 16, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Boo, thank you so much for taking the time to leave us this review! 😊 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Ordered 5 shirts. Worth It

Ordered 5 shirts. Delivery was on the dot and came in a nice solid box. Shirts looked good, colors beautiful and the fit was nice. Strong recommend to my friends. Pricing was very reasonable.

April 15, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Faisal, thank you so much for the lovely review! We are very happy to know that you are loving our range of shirts. They will definitely be great additions to your wardrobe. 😊 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Satisfied repeat international customer!

I first shopped at The Shirt Bar when I was living in Singapore 3 years ago and bought 1 shirt. Ever since I have cycled through several shirts and none have been as comfortable, well fitting, good-looking or hard-wearing as the one I bought. Even after 3 years it looks brand new.
Last week I pulled the trigger and ordered 4 more shirts to be delivered to the US. Customer service was quick and responsive in confirming they could deliver, and the shirts arrived within a week. They look fantastic.
An outstanding store with outstanding products, especially their Bamboo material shirts. I will not buy from anywhere else.

April 9, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Sudarshan, thank you for taking the time to leave us this lovely review. We are very happy to know that you are loving our range of shirts, especially our bamboo shirts. 🥰 Thank you for trusting in our products. We are grateful for your continuous support (even though you are now living overeseas) and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Great service by the shirt bar!

April 7, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Rachel, thank you for taking the time to leave us a review. 😊 We are very happy to know that you have had a wonderful shopping experience with us. We look forward to serving you again! Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Excellent Quality & Service

I've bought from them before and was not disappointed in my purchase but have not gone back ever since this whole COVID Pandemic started. Their shirts are of high quality and wonderful designs. Personally I am a fan of their Eco-Bamboo shirts. Super comfortable and stylish and feels almost close to wear pajamas. Haha!

They came up with a cool Personally Curated Box idea which was absolutely fantastic. In a nutshell, a stylist picks some items for you and couriers them to you. You may keep what you like and pay for it or send back the whole box if you did not like anything. This service was free of charge and is a fresh new idea which I loved. The stylist was also friendly and patient to answer any questions I had. The box came very well packed and all the information you need or questions you have are all addressed in the included write ups.

I ended up getting another shirt and a pair of pants. Their pants are a great addition to their shirt collection and was pleasantly surprised. Kudos on the pants even though their pride is the shirts they make.

I would definitely recommend them to anyone who are who looking for off the shelf tailored shirts or anyone who fancies the materials and fabrics their shirts are made of.

Kudos to the team and it is always a pleasure!

April 7, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Nicholas, thank you very much for taking the time to leave us this very lovely review! It is always our pleasure to serve you. 🥰 We are very happy to know that you have had a wonderful shopping experience with us. Thank you for trusting in our products. We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

New way to shop with The Shirt Bar....

This is a very unique way to shop. I would not have bought anything if not for this service as I rarely go to the malls now after the pandemic started in 2020.

March 31, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Shane, thank you for taking the time to leave us a review. 😊 We are grateful for your support and we look forward to serving you again. Once again, we appreciate you taking time to write us a review. Take care and stay safe!🙏

Rated 5 out of 5 stars

Curated Box of try-ons

Excellent quality and customer service from a local brand!

March 26, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Sareth, thank you so much for taking the time to leave us this review! 😊 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

I love the personal touch experience

I love the personal touch experience. Sarah is able to pick and recommend great collection.

March 4, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Indra, thank you for taking the time to leave us a review. We are very happy to know that you have had a wonderful shopping experience with Sarah. 🥰 We will be sure to pass your kind words to her. We really appreciate you taking the time to write us a review and we look forward to serving you again! Meanwhile, take care and stay safe! 🙏

Rated 5 out of 5 stars

Awesome service and super professional…

Awesome service and super professional stylist name sarah :)

February 18, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Jasper, thank you for taking the time to leave us a review. We are very happy to know that you have had a wonderful shopping experience with Sarah. 😊 We will be sure to pass your kind words to her. We really appreciate you taking the time to write us a review and we look forward to serving you again! Meanwhile, take care and stay safe!🙏

Rated 5 out of 5 stars

Prompt and precise

Prompt and precise, personalised and perfect!

February 5, 2021
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Dear Andy, thank you very much for leaving a review for us. We're very happy to know that you had an enjoyable shopping experience with us. 😊 We look forward to serving you again! Meanwhile, take care & stay safe. 🙏

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look