The Shirt Company Reviews 

75
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Thank you Trustpilot and The Shirt Company for acknowledging my experience and fixing the case immediately . Thanks to The Shirt Company , they responded as soon as my request was visible in their sys... See more

Company replied

Rated 5 out of 5 stars

Edit: The Shirt Company offers a wide range of high quality products. The shirt that I bought was well made and was probably the first garment which accomodated my bust without gapping. From my poin... See more

Company replied

Rated 5 out of 5 stars

I started buying shirts from The Shirt Company some time ago when I was living in the UK. After relocating to Poland, I was very pleased to discover that I could continue buying them here. The de... See more

Company replied

Rated 1 out of 5 stars

I purchased a dress. It was absolutely beautiful but very much larger than size guide, which I checked carefully. I returned it immediately. Received a message to say it was received but that I now... See more

Company replied

Company details

  1. Clothing Store
  2. also in
  3. Women's Clothing Store

Written by the company

We are a distinctive British brand specialising in premium, exquisitely crafted shirts for women. We're dedicated to redefining modern shirting through expert craftsmanship, specialised fittings and unique statement details to elevate the everyday. Every collection is thoughtfully conceived in our East London studio and brought to life in specialist European ateliers, where skilled makers transform the finest fabrics into shirts that embody both structure and fluidity. At The Shirt Company, we believe in the power of slow fashion, advocating for conscious investment in garments of exceptional quality and longevity. From relaxed silhouettes to impeccably structured business shirts and glamorous evening blouses, our collections offer a considered selection of refined wardrobe essentials—each a testament to timeless style and unparalleled workmanship.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

75 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(75)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast shiping

Very fast shiping, absolutely perfect dresses !

September 11, 2025
Unprompted review
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Reply from The Shirt Company

Hi Toth,

Thanks for taking the time to share your review on our page! We appreciate your feedback and are pleased to see that the delivery of your order was quick and hassle free. We can't wait to welcome you back next time.

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

Beautiful shirt

Beautiful shirt, ordered wrong size but it was exchanged immediately, no hassle, no fuss. Exceptional customer service, excellent communications. Quality clothes and quality service.

September 8, 2025
Unprompted review
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Reply from The Shirt Company

Hi Mrs T,

Wow - thank you so much for your kind words. We're so happy to hear that the exchange process was very quick and the customer service team were able to assist you and provide great communication/updates for you. We hope you love your latest purchase from us! Thank you for ordering and we hope to welcome you back soon.

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

Just received my Venice ruffle white…

Just received my Venice ruffle white shirt it's absolutely beautiful. and stunning on.
I am a size 8 and ordered the size 8 fits perfectly.love the material it's of high quality.cant wait to wear it.it came well packaged and delivery was so quick.have 5 or 6 blouses from you now never been disappointed thankyou

September 1, 2025
Unprompted review
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Reply from The Shirt Company

Hi Beverley,

Thank you for sharing your experience here with us! We're so pleased that you’re enjoying the Venice ruffle shirt and that the fit and quality are just right and never a disappointment.

Thank you so much for shopping with us. We hope you feel amazing wearing your new piece, and we appreciate your continued support!

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

Beautiful style, quality fabrics, excellent communication and speedy delivery

The beautiful style, the quality of the fabrics they use, the almost unique, in London, packaging way, the speedy delivery and excellent communication/ customer service determined to purchase from them whenever I'm looking to add something to my office attires (and not only). Thank you, The Shirt Company!

August 12, 2025
Unprompted review
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Reply from The Shirt Company

Hi Enar,

Thanks so much for your wonderful review! We are delighted to read your comments and praise for our quality, packaging and delivery as well as our commitment to great customer care and communication.

It’s so rewarding to know that we have become a trusted part of your wardrobe. We look forward to continuing to provide you with pieces you’ll love for both office and beyond!

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

My go-to for stylish and classic pieces

The Shirt Company is my go-to for elegant and classic pieces. Not only is the materials used of high quality, the stitching and silhouette is impeccable! At this rate, I will be a lifelong customer! I often share their website with my friends who are looking for items that stand the test of time.

July 31, 2025
Unprompted review
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Reply from The Shirt Company

Hi Kfey,

Wow! Thank you so much for taking the time to leave your review. This is amazing for us to read! We really appreciate your continued support and love having you as part of our community at The Shirt Company.

We look forward to welcoming you back soon for your next order!

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

I ordered a gorgeous shirt dress which…

I ordered a gorgeous shirt dress which arrived within a few days , super fast and all the packaging is paper and card which is a amazing. and the quality and fit are perfect, it looks fantastic on , very classy . it’s navy blue long sleeve and I love it !

July 19, 2025
Unprompted review
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Reply from The Shirt Company

Hi Sam,

This is so lovely to read, thanks for sharing it with us!

We're really pleased to hear that your experience with us was so positive from the gorgeous dress to our packing and delivery. We hope it brought a smile to your face when you opened it.

Thank you so much for your support. We look forward to welcoming you back soon!

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

Wow,I am absolutely delighted with my…

Wow,I am absolutely delighted with my super stylish Veronica dress.The fit is stunning and it is very chic.
The communication was excellent the delivery was speedy and the dress was beautifully wrapped.
How refreshing to purchase from an Independent business who are really engaged with their clients and make them feel appreciated.
I will definitely be purchasing again!
Keep up the brilliant work!!!

July 9, 2025
Unprompted review
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Reply from The Shirt Company

Hi Louise,

Thanks for your incredible review, we are thrilled reading your comments! We're so happy to hear that you're delighted with your order and that the delivery was also quick and hassle free.

As an independent business, connecting with our customers and making you feel valued is at the heart of everything we do!

We can't wait to welcome you back soon...

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

Excellent

Just like my previous purchase—excellent quality! I’ve received so many compliments from friends and family. Very happy with it!

July 1, 2025
Unprompted review
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Reply from The Shirt Company

Hi Sharmin!

This is fantastic to hear, thanks for sharing this with us. We hope all of those lovely compliments keep coming your way!

Thanks for ordering with us and we hope to see you again soon! :)

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

Excellent

Great quality. Elegant design shirts that fit perfectly. Needed to buy the higher size but customer service was very helpful and supportive with all my queries.
Excellent service overall. Strongly recommend

June 27, 2025
Unprompted review
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Reply from The Shirt Company

Hi Ana,

Thank you for taking the time to leave your review – it’s wonderful to read such positive feedback! We're so pleased to know that you enjoy our elegant designs and that you experienced excellent customer care and service from us. We really appreciate your recommendation and continued support.

We can't wait to welcome you back next time! :)

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

Exceptional quality delivered with…

Exceptional quality delivered with great care and respect to the customer. I love them dress shirts.

June 26, 2025
Unprompted review
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Reply from The Shirt Company

Hi Veronica,

Thank you for sharing your review on our page!

We're delighted with your feedback it means so much to us all at The Shirt Company particularly in regards to our quality and care!

Best Wishes,
The Shirt Company

Rated 5 out of 5 stars

I love these shirts

I love these shirts. For the first time I have a shirt that is functional yet different. I have had so many wonderful comments when I wore it. The quality of the fabric is exceptional. You can dress it up or dress it down.

June 21, 2025
Unprompted review
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Reply from The Shirt Company

Hi Stephanie,

Thank you for your review. We love hearing how much our amazing customers love our shirts!

We're pleased to hear that the quality and versatility is perfect for you. We put a lot of care into making sure our pieces feel just as good as they look. We really hope you enjoy wearing it!

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

Exceptional quality and service

Firstly the high quality of all the items that I have purchased from the shirt company. Not only does it feel good but it also looks high end. Exceptional quality and extremely well packaged. Definitely feel as if you are getting something special when the box drops in. User friendly website. Highly recommend.

June 6, 2025
Unprompted review
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Reply from The Shirt Company

Hi Mrs Williamson,

Thank you so much for sharing this glowing review, it means so much us!

It's amazing to hear that the quality of our products is exceptional and feel great on, and that the unboxing moment added a little extra joy to your day! We also really appreciate your mention of the website, we’ve recently given it a refresh to make shopping smoother and more user-friendly, so it’s lovely to hear that it’s made a difference.

Thanks again for the kind words and recommendation — we can’t wait to send more shirt magic your way soon!

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

Really beautiful shirt

Really beautiful shirt - the Isabella. I had so many compliments when I wore it from friends and colleagues. Beautifully made and packaging was excellent. Great care taken all round. Very quick delivery too.

June 10, 2025
Unprompted review
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Reply from The Shirt Company

Hi Alison,

Thank you for sharing your feedback with us! We are so happy to hear that you're loving your new Isabella shirt - it really is a show stopping piece. It means so much to us all that you've had a great experience shopping with us from the quality of our shirts, to the perfect packaging and quick delivery!

We hope the compliments keep coming your way!

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

Amazing quality and excellent customer…

Amazing quality and excellent customer service. Very fast delivery.

June 9, 2025
Unprompted review
The Shirt Company logo

Reply from The Shirt Company

Hi Angela,

Thanks so much for taking the time to leave a review! We're thrilled to hear you were very happy with the quality of our products, our customer service, and the speedy delivery.

Enjoy your latest order and we look forward to serving you again soon!

Best Wishes,
The Shirt Company

Rated 5 out of 5 stars

Your shirts and dresses are amazing

Your shirts and dresses are amazing! I’ve bought a few things recently and I’m not disappointed 💕…. For large busts it fits perfectly without me having to feel like I’m squeezing into it ❤️

I need a few more supper colours in the Ottilie dress please 😉

May 28, 2025
Unprompted review
The Shirt Company logo

Reply from The Shirt Company

Hi Queen Bee,

Thank you so much for your lovely review! We’re thrilled to hear that you’re loving your shirts and dresses — and especially that they’re fitting comfortably and confidently with a larger bust. That’s exactly what we aim for!

We’re so glad the Ottilie dress is a winner for you, it's a beautiful dress and we're sure it looks amazing on you!

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

First order - very contented!

As a first order, I purchased 3 different models, two for my daughter an one for me. I was waiting for the package with mixed emotions as both of us have out-of-box sizes with very wide shoulders, specific chest size and relatively small waist circumference so we already have been unsuccesful so many times when ordering a pret-a-porter shirt. However, The Shirt Company made us a great surprise! All three shirts fit very well on us. We really like the soft elegance of the shirts, paired with the feeling of comfortable wear. The models we ordered and are very contented with: Stella, Abigail and Marica (in white).

May 15, 2025
Unprompted review
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Reply from The Shirt Company

Hi Edit,

Thank you so much for your thoughtful and detailed review! We’re delighted to hear that your first order with us was a success particularly with regards to the fit and sizing on our shirts. It’s great to know that the Stella, Abigail, and Marica worked so well for both you and your daughter, and that you’re enjoying the balance of elegance and comfort in our designs.

We hope you continue to love wearing your shirts, and we look forward to welcoming you back again soon.

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

THE SHIRTS ARE VERY GOOD QUALITY & THE…

THE SHIRTS ARE VERY GOOD QUALITY & THE PACKAGING VERY GOOT TOO.
CUSTOMER SERVICE WERE HELPFUL & PROMPT IN THEIR RESPONSE TO MY INQUIRY.

May 12, 2025
Unprompted review
The Shirt Company logo

Reply from The Shirt Company

Hi Mrs Mitchison,

Thanks for your lovely review! We really appreciate you taking the time to share your experience with us. We're so pleased to hear that our shirts are the quality you are looking for and that our customer service team have been able to help you quickly.

Please reach out to us if you need any assistance! And we look forward to welcoming you back for your next order soon!

Best Wishes,
The Shirt Company

Rated 5 out of 5 stars

Love their designs!

I’ve ordered a few shirts from here and they have been wonderful. The quality and detail in the design is fantastic… they are great for work and can be styled for the weekend or a dinner out.

The support from customer service team is great, they’re very helpful, kind and efficient! My orders arrive quickly without any problems too.

Looking forward to your summer collection to launch!!!

February 3, 2025
Unprompted review
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Reply from The Shirt Company

Hi Sophia,

Thanks so much for your lovely feedback! We're so happy to hear that you're loving the quality and versatility of our shirts — it's exactly what we aim for.

Stay tuned for our Summer collection via our newsletter and website, we've got more beautiful designs coming! If you need any assistance please reach out to us.

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

Good quality

Good quality. True to size. Will surely order again. :)

April 4, 2025
Unprompted review
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Reply from The Shirt Company

Hi Jane,

Thanks for taking the time to share this with us! We're so glad to hear you’re happy with the quality and fit. Thanks for your continued support it means so much to us. We look forward to welcoming you back next time!

Best wishes,
The Shirt Company

Rated 5 out of 5 stars

WOW!

Recently bought the beautiful Marcella shirt and all I can say is WOW, what a statement shirt. Delivery was super quick to France and the item was packaged beautifully. Thank you so much for my beautiful shirt, I will definitely be buying from you again.

March 9, 2025
Unprompted review
The Shirt Company logo

Reply from The Shirt Company

Hi Lucy,

Thank you for taking the time to share this with us! We believe every detail matters, from the product to the shipping and packaging – so thank you for noticing. Enjoy wearing you latest purchase with us, we're sure the Marcella looks amazing on you!

Best wishes,
The Shirt Company

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