The Shutter Studio - Plantation Shutters & Blinds Reviews 

659
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high-quality products provided. The staff, including installers and office personnel, are frequently highlighted for their professionalism, helpfulness, and efficiency. Many customers appreciate the smooth process from initial consultation to installation, with excellent communication throughout. People often note how the products, like shutters and blinds, beautifully transform their living spaces. Installers are praised for their careful work, tidiness, and attention to detail, ensuring a clean and perfect finish. Many reviewers express strong recommendations, often becoming repeat customers due to their excellent experiences.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as professional, efficient, and... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, efficiency,... See more

Product

Customers had positive experiences with product, frequently praising the excellent quality of shutters and... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from beginning to end. The team at the shutter studio were so patient with us. We asked so many questions and they were always happy to walk through options and explain all the deta... See more

Company replied

Rated 5 out of 5 stars

Ordered my lovely shutters & blackout blind. Professional home service from John & products came slightly earlier then expected- bonus. Alex who did the installation was professional & what a great jo... See more

Company replied

Rated 5 out of 5 stars

I received first class service from ‘The Shutter Studio, London Road, Sevenoaks’. Every member of the team I dealt with was friendly, professional and efficient. The blinds are perfect and were inst... See more

Company replied

Rated 5 out of 5 stars

We purchased 4 plantation shutters and from start to finish the experience has been excellent. Brandon visited in the first instance and explained all of our options. The office kept us informed at ev... See more

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Decoration and Interior Design Store
  4. Home Automation Company
  5. Window Installation Service
  6. Window Treatment Store

About The Shutter Studio - Plantation Shutters & Blinds

Written by the company

About The Shutter Studio: Transforming Homes with Elegance and Functionality

Welcome to The Shutter Studio, a family-owned business with a legacy spanning over a decade. Since our establishment in 2011, we have been at the forefront of enhancing homes across Berkshire, London, Surrey, Kent, and West Sussex with our exquisite range of Plantation Shutters, Made to Measure blinds, and patio awnings.

Our passion for quality and dedication to exceptional craftsmanship have set us apart as a trusted name in the industry. With a strong commitment to customer satisfaction, we take pride in every detail of our work, ensuring that your home's aesthetic and functional needs are met beyond expectations.

Showrooms in Croydon and Sevenoaks: Where Vision Meets Reality

Step into our inviting showrooms in Croydon and Sevenoaks, where your vision for your home comes to life. Our experienced team is on hand to guide you through our extensive selection of Plantation Shutters, Made to Measure blinds, and patio awnings. Witness the exquisite materials, intricate designs, and innovative solutions that reflect the heart of The Shutter Studio experience.

Quality Guaranteed: Unveiling Our Warranties

When you choose The Shutter Studio, you're not just investing in your home's aesthetic appeal, but also in its longevity. Our wooden shutters are accompanied by a generous 7-year warranty, providing you with peace of mind in your choice. For those seeking exceptional durability, our PVC Shutters are backed by a robust 10-year warranty.

Timely Elegance: Transforming Your Home in Just 6 Weeks

We understand the importance of timely home improvements. That's why our UK Made shutters are designed to be installed within just 6 weeks. Whether you're aiming for a chic urban retreat or a countryside haven, we work diligently to bring your vision to life without unnecessary delays.

At The Shutter Studio, we believe that every home deserves the touch of elegance and functionality that our range of Plantation Shutters, Made to Measure blinds, and patio awnings brings. Join the countless satisfied homeowners who have entrusted us with their homes, and experience the transformation for yourself.

Elevate your home's allure with The Shutter Studio today. Discover timeless beauty, impeccable craftsmanship, and customer-centric excellence that define who we are.

Contact info

4.8

Excellent

TrustScore 5 out of 5

659 reviews

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No recent history of asking for reviews

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Replied to 33% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(659)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Everything about the service was seamless - from the initial enquiry and help in selecting the right shutters for our window, to the measuring up, to the swift production and the expert install - we couldn't be more happy with the product. Great to see a UK company really shining.

March 28, 2024
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Matt, Thank you so much for taking the time to leave us such a glowing 5-star review on Trustpilot! We're thrilled to hear about your positive experience with The Shutter Studio. Your feedback is invaluable to us as we strive to keep our business and employees focused on reaching new goals. Customer satisfaction is our top priority, and your kind words fuel our determination to continuously improve our services. All the best!

Rated 5 out of 5 stars

Glad that I chose The Shutter Studio…

Glad that I chose The Shutter Studio after meeting Matthew when he came to do onsite measurement and quotation. Matthew is polite, friendly, helpful and also professional for shutter installation. He replied emails quickly and kept me posted for the progress, and on time for everything. The shutters were fitted perfectly and exceeded my expectations. Highly recommend The Shutter Studio.

December 7, 2023
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Marko, what an amazing review! Thankyou! We are glad you had a great experience with Matthew and the team and love your new shutters. We really appreciate your feedback.

Rated 4 out of 5 stars

Excellent family owned shutter company

Excellent family owned shutter company. The free measurements appointment made for a very good first impression of the company. The guy was knowledgable, friendly & efficient. He went through all the different options and explained things thoroughly to me as someone with little knowledge of shutters. He also offered honesty advice and opinions. After getting several quotes from other companies and some discussion with the sales team of the shutter studio I decided to place an order. Before doing so the sales team were patient with me in my indecisiveness and also steered me towards what product might me right for me and were honest and managed my expectations. The only down side of my entire experience was the waiting time for the shutters though the company made it clear upfront it might be up to 14-16 weeks for the imported blinds which I'd opted for. The company were flexible in allowing me to clear the balance (40% of the total - 60% deposit paid at time of order) after fitting and said this was because they were so confident in their product they didn't mind. The arranging of the fitting was seamless and the team were very helpful in getting that sorted. The fitting guy was an absolute sweetheart, was prompt and professional. We're very very pleased with the finish and product and have received many compliments. I've also found how easy they are to maintain and keep clean. Although the team told me they wouldn't achieve full blackout, I am extremely impressed with the blackout they've been able to offer in the rooms I didn't opt for the hidden roller blind in (I'd also recommend this however the roller blind pully mechanism is white and plastic and looks quite cheap quality - I would've preferred stainless steel or nickel) in the room without the roller blind behind it's achieved 99% blackout and with the roller blind behind it's like 99.9% which is amazing as my husband does shift work and I have a new born.

September 9, 2023
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hello Jay, Thank you for your amazing, detailed review and for taking the time to share your experience. We are very happy you are pleased with your experience, had a great team to help you and are glad to know that you are loving the benefits of your new shades for yourself and your family. Please do not hesitate to get in touch if you need anything in the future. Kind regards, Katie.

Rated 5 out of 5 stars

Wow…

Wow…. Fantastic from start to finish. Have had all my windows done with shutters, hidden hinges & fitted to perfection. Essence. Thank you Dan & Mark for working so hard & giving a great finish. We are really pleased & they look beautiful. Highly recommend.
Best wishes Dicky & Kaz

October 17, 2023
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hello Dicky & Kaz, Thankyou for your fantastic review, we appreciate your amazing feedback. Great choice on your shutters, we hope you enjoy them for many years to come!

Rated 5 out of 5 stars

5* all the way for me!

The Shutter Studio are 5* all the way! Professional, courteous, friendly, fast, efficient, and more. And that's not just when you are buying their products. You get the same quality of after-sales service.
Well done Anto and the crew!

October 6, 2023
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hello Paulette! Thank you for your incredible feedback, the team appreciates it. We aim to give each customer a perfect experience from start to finish and even after, and we are glad we achieved that. Enjoy your new shades!

Rated 5 out of 5 stars

Fantastic Installation

Mr & Mrs Curniffe
After numerous other companies, The Shutter Studio was the last company to give a quote. John measured our windows we advised him of what we wanted, he understood and his explanation was honest and precise. We decided there and then to go with this company. All through the process with the staff in the office kept us up to date with when the delivery would arrive. John advised us of a time and he came on time. From start to finish John did a fantastic job, top class we couldn't ask for anything more. John pays real attention to details, both my husband and I are delighted with the results. Thank you John and the Shutter Studio you've made our lives so much easier.
Job well done.

September 18, 2023
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hello Mr and Mrs Curniffe, Thankyou so much for your amazing review on our service, and products. We will be sure to pass on this amazing feedback to John. We are delighted you are happy with your new shades and enjoy them for many years to come.

Rated 5 out of 5 stars

Had my shutters fitted yesterday all…

Had my shutters fitted yesterday all the front of my house, excellent job, I am extremely pleased with the finished job. Thanks to both Dan and Rob, a pair of professionals who explained everything and it was their professional attitude on the day of the quote that appealed to me, I was sold on price as well. First class well done guys.

September 6, 2023
Unprompted review
Rated 5 out of 5 stars

A colleague recommended The Shutter…

A colleague recommended The Shutter Studio to me. From the first phone call to the installation I’ve been extremely impressed. Dan fitted my blinds today and he did an amazing job. I can’t rate this company enough. I will definitely be recommending to my friends and family

September 6, 2023
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hello Aba, thankyou for spending the time writing a review for our team. We hope you enjoy your new blinds for many years to come! We appreciate your feedback and thoughts on recommending us. Don't hesitate to get in touch if you ever need help in the future.

Rated 5 out of 5 stars

Wonderful company to deal with can’t…

Wonderful company to deal with can’t recommend them enough. No hard selling a joy to deal with. Really pleased with our shutter’s quality product.

August 29, 2023
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hello Caroline, Thankyou for leaving us an amazing review. The team really appreciates your feedback and are happy you had a great experience with us.

Rated 5 out of 5 stars

Lovely job ! Good quality !

just had my shutters installed by Shutter studio a 1st class job ! I would not hesitate to recommend the shutter studio, good communication, Matt arrived spot on 12 noon as arranged, and did a lovely job well impressed , and the little care box is a nice touch

June 2, 2023
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Peter, thank you for your lovely 5-star review! We really do appreciate it and glad you had an excellent experience with our team. If you require any future assistance please do let us know.

Rated 5 out of 5 stars

Just as good as the 1st time

I don’t often write reviews unless the product and service I have received is outstanding so really not much else to say. This is the 2nd time I have used this company and I can’t rate them highly enough from quality of products to the customer service received from estimate to fitting. Would use them again if I had any more windows!

April 13, 2023
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Alison, thank you so much for taking the time to leave us a review, and thank you for being such a loyal customer! If you have any further questions please let me know!

Rated 5 out of 5 stars

Excellent people, great product.

Excellent all round from these guys. Salesman Sam was knowledgeable and friendly while Mark, the fitter, was brilliant today. The shutters are gorgeous and the care box is amazing! Highly recommended.

March 9, 2023
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Andreas, thank you for your lovely review! It is great to hear that you are pleased with our service and if you have any further questions please contact us.

Rated 5 out of 5 stars

Amazing service

Amazing service, we're so pleased with our shutters and the whole experience with shutter studio. Would definitely recommend. They kept us informed of the time lines and Colin who did the installation could not have been more helpful.

March 1, 2023
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Daniel, thank you for your lovely review! We really do appreciate it. If you require any future assistance please do let us know.

Rated 5 out of 5 stars

Love our shutters

Love our shutters! The Shutter Studio was great to work with, all staff were super helpful and the process was seamless. After a few months of having the shutters installed, one was catching slightly and so the Shutter Studio came out to rectify it immediately. Highly recommend!

June 13, 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Ariana, thank you for your feedback, it is so great to hear that you are pleased with our service. If you have any further questions please let us know.

Rated 5 out of 5 stars

Very professional Shutter Company

From the initial contact to the final installation of my shutters, The Shutter Studio was very professional and courteous.

Anton was very helpful in guiding me through the whole process. The fitters, John and Stan did a great job with installing the shutters. They were very friendly and installed the shutters without any problems.

I would highly recommend The Shutter Studio to anyone who is looking to have shutters installed.

Ramesh Charan.
Beckenham
Kent.

February 10, 2023
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Ramesh, thank you so much for taking the time to leave us a review, we really do appreciate it. If you have any further questions please do get into contact with us!

Rated 5 out of 5 stars

Very good experience - would recommend to others

I was very pleased with my experience from the Shutter Studio:

- Initial quote and measure-up was free. Brandon was very friendly and knolwedgable, providing good advice on blinds for each room, with no hard sell or attempts to upsell to unneccessarily expensive options.

- Quotes were provided in a timely manner and the sales team were happy to provide multiple quotes for different options so I could compare prices.

- Installation was quick, professional, included tidying up of any mess and a walkthrough of how the blinds were operated.

I've had the blinds in for a couple of months now. No issues so far and they look great.

October 23, 2022
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Craig, thank you for taking the time to leave us a review, we really appreciate it! We will pass on this great feedback to our wonderful surveyor Brandon. If you have any further questions please let us know!

Rated 5 out of 5 stars

Professional and courteous service

Professional and courteous service. Would use them again.

July 11, 2022
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Jo, thank you for your lovely review! We hope to hear from you again!

Rated 5 out of 5 stars

Shutterstudio are a great local company

Shutterstudio are a great local company. I ordered cafe style shutters for my front windows. Roberto was really informative,friendly and efficient from the very outset. They kept in touch to provide updates and the installation was extremely quick. No mess and put my curtains back up afterwards. Thanks John & Stan!
The end result is a very high end look. Very happy customer.

October 21, 2022
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi Joy, thank you for taking the time to write us a review, we really appreciate it! We will pass on this lovely feedback to Roberto, John and Stan!

Rated 5 out of 5 stars

Good product and service without a hefty price tag

I’m a repeated customer. They came highly recommended by our neighbour, so we had the plantation shutters bespoke made by them. That was a few years ago and the shutters are still looking good. Recently our John Lewis roller blinds in the bedroom has given up, so we got in touch with Shutter Studio again. Same professional and courteous services and great recommendation. Our new aluminium Venetian blinds is so effective in blocking out lights that at weekends without alarms we get to sleep extra and wake up naturally. What a bless!

October 27, 2022
Unprompted review
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Reply from The Shutter Studio - Plantation Shutters & Blinds

Hi, thank you for your lovely review, it is great to hear that you have been such a loyal customer and have been pleased with our service on both occasions. If you have any further queries please let us know.

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