From my initial enquiry I was guided through the design and ordering process as I wasn't sure what I was doing ! Amazingly rapid online customer service and they were also on the end of the phone to... See more
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We always use Thesignbuilder for van stickers because the online design feature is just amazing, the prices are very competitive and the quality is good. We have van with nearly 5 years old stickers... See more
I've been using The Sign Builder for a number of years now, but not that frequently as I'm a very small business, and I'm never disappointed. The last order I placed was in 2022, and the in... See more
After several years we returned to this company to find our last banner advert. Their response and customer service was excellent. The banner offer - 3 for price of 2 - was great value, the banners ar... See more
Company details
Information provided by various external sources
We make designing your own signs, banners & clothing amazingly easy & fun & in doing so can reduce costs by up to half.
Contact info
The SignBuilder, Citaglen Ltd, 43 Lancaster Road, SN12 6SS , Bowerhill
- 01225 430120
- thesignbuilder.co.uk
Hasn’t replied to negative reviews
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Difficult to design with the clunky tool
Delivery: Fast.
Customer Service/ Live chat response speed: Fast.
Design Service: Not helpful. The design provided for me was plain text. And the time I spent on writing requirements and change requests was enough for me to design twice. Had to design myself in the end.
Product: not the width I asked for, had to cut manually to fit into the glass. One corner was folded into the sticky side.
5 stars for many reasons
After several years we returned to this company to find our last banner advert. Their response and customer service was excellent. The banner offer - 3 for price of 2 - was great value, the banners arrived within days and the first one up has survived this last week of storms and strong winds! Would not go anywhere else for our banners and can thoroughly recommend.
Excellent service and advice
Excellent communication from the company and they offered some great advice too. I'll definitely be dealing with them again in future
Great communication and pleased with the result…
We didn’t realise that we hadn’t approved the designed but when we did the order came quickly, as we had a strict time frame. Very pleased
Reasonably happy
My sign was safely delivered and has been installed. My only concern is that it did not come with fixing instructions and I needed to consult a friend to sort it out.
The quality of the graphic is amazing…
The quality of the graphic is amazing and it went on to the car as promised. Absolutely top quality.
Although I’ve not installed it yet the…
Although I’ve not installed it yet the quality of the image looks better than I expected. Will definitely recommend and use again.
Great service will use again
I found it hard to use the website from…
I found it hard to use the website from a mobile phone.
Great service and very efficient!
Great customer service
Great customer service, during and after our order. I would recommend this company
Second times using The Sign Builder
Second time I've used The Sign Builder for my van signage. Online design tool was easy to use. Once order was placed they confirmed the design and I asked for a couple of changes. Arrived with everything as agreed. Easy to fit.
An excellent job
An excellent job well done and delivered in under 24 hours. Unbelievable service -- especially on the eve of the Christmas Bank Holiday.
Sign builder was so helpful and got my…
Sign builder was so helpful and got my order to me before Christmas as I had left it last minute ordering for my son . Would definitely recommend thanks so much
Perfect Custom-built Signs
Love my custom built Parking sign. The quality of the actual plaque is excellent and very hard wearing, and it looks EXACTLY as I designed it on the website. This is the 2nd time ordering bespoke signs from this company and they are brilliant. Top quality, high attention to detail and a quick turnaround. Highly recommend!
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