From my initial enquiry I was guided through the design and ordering process as I wasn't sure what I was doing ! Amazingly rapid online customer service and they were also on the end of the phone to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We always use Thesignbuilder for van stickers because the online design feature is just amazing, the prices are very competitive and the quality is good. We have van with nearly 5 years old stickers... See more
I've been using The Sign Builder for a number of years now, but not that frequently as I'm a very small business, and I'm never disappointed. The last order I placed was in 2022, and the in... See more
After several years we returned to this company to find our last banner advert. Their response and customer service was excellent. The banner offer - 3 for price of 2 - was great value, the banners ar... See more
Company details
Information provided by various external sources
We make designing your own signs, banners & clothing amazingly easy & fun & in doing so can reduce costs by up to half.
Contact info
The SignBuilder, Citaglen Ltd, 43 Lancaster Road, SN12 6SS , Bowerhill
- 01225 430120
- thesignbuilder.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent all round
From my initial enquiry I was guided through the design and ordering process as I wasn't sure what I was doing ! Amazingly rapid online customer service and they were also on the end of the phone to help me too. Will definitely be using again in the future.
Received substandard goods
Received substandard goods, no apology offered and expected to jump through their hoops to get problem resolved.
Brilliant product and service
I've been using The Sign Builder for a number of years now, but not that frequently as I'm a very small business,
and I'm never disappointed.
The last order I placed was in 2022, and the ink in the pen I kept for myself (used a lot) only ran out 3 weeks ago.
Russell is brilliant with communication and always advises if there's anything wrong with the design or placements before going ahead with the order.
My lovely new rebranded pens arrived today, and I'm delighted with them again 😀.
Shocking service
Shocking service! Used these for about 10 years on a regular basis but the last couple of times have been extremely disappointing and I have now asked for a refund on my order. Shocking customer service, terrible attitude and zero attempt to rectify issues. STEER CLEAR IS MY ADVICE
Thank you for responding so quickly to…
Thank you for responding so quickly to my order and at such short notice. Great service delighted with the products which now celebrate our opening.
Good product
Good product, in expensive delivered quickly. Have used this company for many years.
HORRIBLE CUSTOMER SERVICE
Actually the worst customer service you will receive - signs came damaged and delivery driver signed for them himself and the items were left outside our office unattended. Then once I return from holiday to open the package the items inside are damaged and they won't offer a return or refund. They wasted my time for 30 minutes on an online chat just to tell me they can't do anything. The customer service assistant Russell was also incredibly rude and abrupt. DO NOT USE.
Very good window stickers at a great…
Very good window stickers at a great price, thanks
Very good
Feel good while I get the sticker before the time. Mentioned time was 10 days but I have received in 5 days and quality is very good
Self design website backed up with…
Self design website backed up with great support on line, easy to make changes to original design, product arrived before quoted delivery date, everything I asked for was done quicker than expected and product exceeded expectations.
superb
great experience using thesignbuilder. easy to upload or design the sign on the website. my sign was completed exactly as specified. i can definitely highly recommend.
Used several times, always happy
Helped when image file was incorrect. Product always good.
good service
Fast, easy service. Very happy with sign, good quality and prompt delivery - all at good price.
Excellent service as always
Excellent service as always, had some advertsing boards made and some vinyl graphic for my van. The quality is exceptional!! Super fast delivery aswell!
Superb quality, great price, recommended!!
I needed a vinyl sticker for my Motorhome, to cover up where an old one had faded away. I worked out the measurements and created the image I wanted to create. I then had a search around and quite quickly found this site. They gave the option of just the right sized item, rectangular where I was needing an oval shaped sticker, but I thought that was fine. Also the price was really competitive, I couldn't find anything like what I wanted elsewhere for the price. When I went to purchase the sticker it allowed me to add comments so I asked them if they could make it oval.
Within 5 days I had the sticker and it was as bright and vibrant as I'd hoped it would be. I've put it on the vehicle now and it looks brilliant! I will most definitely use them again in the future and would recommend to anyone!
It was very smooth and easy to do
It was very smooth and easy to do. The finished product was perfect and delivered swiftly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








