Thesignbuilder Reviews 5,772

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

From my initial enquiry I was guided through the design and ordering process as I wasn't sure what I was doing ! Amazingly rapid online customer service and they were also on the end of the phone to... See more

Rated 5 out of 5 stars

We always use Thesignbuilder for van stickers because the online design feature is just amazing, the prices are very competitive and the quality is good. We have van with nearly 5 years old stickers... See more

Rated 5 out of 5 stars

I've been using The Sign Builder for a number of years now, but not that frequently as I'm a very small business, and I'm never disappointed. The last order I placed was in 2022, and the in... See more

Rated 5 out of 5 stars

After several years we returned to this company to find our last banner advert. Their response and customer service was excellent. The banner offer - 3 for price of 2 - was great value, the banners ar... See more

Company details

  1. Prints and Signs Store

Information provided by various external sources

We make designing your own signs, banners & clothing amazingly easy & fun & in doing so can reduce costs by up to half.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Would definitely recommend!

Ordered some magnetic car stickers for my business. Easy to use website and very straightforward ordering process. I was a little apprehensive about whether the quality of the images I uploaded would be good enough, and I was pleased when they contacted me to advise they would need a better image, rather than just proceeding with the order. They also advised me how to make the quality of the images better too which was so helpful. A surprisingly quick turnaround too and the stickers arrived yesterday and they look great, I'm really pleased. Will definitely be returning for any further signage! Would recommend.

May 3, 2024
Rated 1 out of 5 stars

BE AWARE of the customer service.

BE AWARE of the customer service.
It is definitely not the best and I found a bit stressful.
I have been told that the picture that I provided is not good quality and have to send new.
So I explained that I am unable to provide better quality as I designed my self and it is the best I can do.
I told them that I have found alternative instead of using their services and simply asked for my money to be refunded.
Unfortunately they keep ignoring my request several times.
It is definitely NOT what you expect from professional customer services.
Not recommend

May 3, 2024
Unprompted review
Rated 2 out of 5 stars

Didn't follow order and designs

I spent a good part of a day on their website designing all the signs I needed for an event over bank holiday.
I received 3 correct signs and all the rest which was 4 of them were either the wrong size or wrong design.
It was too late for replacements and they wouldn't refund me.
Don't know how they couldn't follow their own system as it was created on their own site.
Got my refund through PayPal and won't use them again

April 30, 2024
Rated 5 out of 5 stars

Bridge Club Coasters

I asked for more of the coasters that I had ordered previously and using their old order number was able to order exactly the same design with minimal effort on my part. The package was delivered promptly and safely; excellent surface.

April 26, 2024
Rated 5 out of 5 stars

Excellent company

Have never ordered a banner on line before, always used a local service, so was a bit nervous about The Signbuilder. However, I was proved wrong and the service was so easy to use. The price was ideal and fitted in with our drama group's budget. They sent a draft beforehand and the order arrived much quicker than I was told. Am very pleased with this service and will definitely use them again.

April 24, 2024
Rated 5 out of 5 stars

No complaints at all!

Great communication ensured that the designs and signs were correct. Very quick production, dispatch and delivery. Excellent quality and not expensive either!

April 18, 2024
Rated 5 out of 5 stars

Van signs

The designer checked my work to make sure the product was fit for purpose rather than just accepting my intial design.

April 16, 2024
Rated 5 out of 5 stars

Great Service

Used this company to design and make some company magnetic vehicle signs. Excellent design tool on their website allowed me create and order the signs quickly and easily. Happy to say that the products arrived within a few days and look really excellent and were also very good value for money. Will definitely use these guys again, many thanks.

April 16, 2024

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