The Sill Reviews 321

Wonderful gift!!! Will buy again!

Gift for my daughter

The large white orchid is beautiful. Unfortunately it was damaged during shipment. The Sill was nice about it but recommended that I cut the broken stem with no offset of price or offer to replace. A little disappointed to lose 1/4 of the blooms.

I love my new Rattle Snake plant. Very colorful. I love the print and then the red on the back of the leaves. Beautiful plant.

My plant arrived safely and looked great!

order delivered late, and was incorrect.

I received my order but the box was smashed and my pot for the olive tree was broken.

The item was shipped quickly and looked like a healthy tree.

I received a monstera plant that was likely just wrecked by the cold. But as soon as I reached out to customer service to tell them of the state of the plant I had received, they responded promptly and kindly. They said they would send out a replacement the next day and did so. It was delayed due to the Holidays but we received our plant and it was in much better shape this go around. We overall very satisfied with the service provided.

The plant is beautiful and in good condition. Communication regarding shipping was good and accurate regarding arrival date. This was a gift to a friend, and the gift note was not included.

Gifted it to a friend arrived on time great condition

Got two amazing plants. Carefully made sure before purchase that the plants would be able to thrive at my home. Great. Got the plants, had them out about a month. Overnight leaves dropped like flies. Followed more care instructions. One of the two plants started regrowth, then started to die off again. Paid for a longer appointment (had I known it would be 10 minutes I wouldn’t have). Received and followed more care instructions. Paris seemed to believe the conditions would be fine. Follow, follow, follow, both completely dead. About $200+ in plants, care, support, and potting needs gone in a month.

Thank you Sill!

Lovely plants received on time

Beautiful plant, excellent, careful packaging and fast delivery!

Shipping and delivery was quick and mostly without issues. One of the plants was in very bad shape, but once I contacted customer service, the issue was resolved in a friendly and timely manner.

The only problem was that tree was delivered to my address and not my daughter. Somehow there was a mixup and I had to re-ship it to her for an additional $113

The Pony TailPalm is beautiful. I like the black Grant pot but the plant sits low in it. I’m going to put some stone in the bottom to move it up until it grows more. I love the curl in the leaves. It’s just gorgeous thank you. It was a beautiful birthday present.

Ordered faux plants then received an email that my plants were being held back because cold weather would affect them. FAUX plants? I called in and they apologizsed and said they would send immeciately. One of the plants was shipped in a "Live Plant" box so maybe that was the problem. My faux plant are great and I would order again.

Quick response to my email and fully resolved any issues. Great customer service.