I've purchased 3 orders with them and there hasn't been a single issue to worry about. Their prices, specially on silver, are some of the best you can find in Europe. Their customer service works pe... See more
Company replied
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See what reviewers are saying
Shipping was fast, the outer packaging was discrete. Inside the coins were in a custom Silver Mountain-embossed pouch, protected by multiple cardboard elements. All in all it gave the impression of... See more
Item was as described. Upon purchase I was given a timeline for delivery. Although it took a few weeks for them to fill the order, it was within the timeline. Delivery was secure and pre arranged at a... See more
Company replied
Trusted. The home delivery took 2 weeks. It’s Real umicore silver bar covered in plastic, but with mine there are some scretches on the silverbar itself.
Company replied
Company details
About The Silver Mountain
Written by the company
Over The Silver Mountain
The Silver Mountain is opgericht in 2008 en sindsdien uitgegroeid tot de grootste online bullion dealer van Nederland. Wij bieden een breed assortiment gouden en zilveren munten en baren, afkomstig van erkende producenten en officiële munthuizen wereldwijd. Al onze producten worden geleverd met volledige garantie op echtheid en kwaliteit.
Nieuw én pre-owned assortiment
U vindt bij ons zowel nieuw geslagen munten en gegoten baren als een aanbod van pre-owned munten. Deze pre-owned munten zijn door ons (terug)gekocht via Inkoop Edelmetaal en opnieuw opgenomen in ons aanbod na zorgvuldige controle. Een betrouwbare én voordelige keuze.
Altijd actuele prijzen
De prijzen op onze website zijn gekoppeld aan de actuele goud- en zilverkoers en worden automatisch elke drie minuten ververst. Zo weet u exact waar u aan toe bent: transparant, marktconform en zonder verrassingen.
Terugkoopgarantie
Wilt u uw edelmetaal op een later moment verkopen? Dan profiteert u van onze terugkoopgarantie. Wij bieden u een vaste biedprijsformule, ongeacht de hoeveelheid of het type product. Deze service werd door ons als eerste in Nederland aangeboden, en vormt nog steeds een belangrijk onderdeel van onze klantbelofte. Het verkopen doet u via Inkoop Edelmetaal.
Veilige en verzekerde levering
Uw bestelling wordt volledig verzekerd verzonden via een gespecialiseerde koeriersdienst. Bij aflevering vindt persoonscontrole plaats en is een geldig legitimatiebewijs vereist. U kunt er ook voor kiezen om uw bestelling op te halen op één van onze locaties:
- 📍 Baarn
The Silver Mountain
Faas Eliaslaan 13
3742 AR Baarn - 📍 Den Haag
The Silver Mountain
Prins Hendrikplein 14
2518 JC Den Haag
Over ons
Oprichter Rolf van Zanten startte The Silver Mountain in 2008, tijdens zijn studie Commerciële Economie. The Silver Mountain was de eerste partij in Nederland die deze munten onder de margeregeling aanbood, een belangrijke stap, want dat maakte investeren in zilver voor het eerst toegankelijk voor particulieren.
Een jaar later, in 2009, werd Inkoop Edelmetaal gelanceerd. Een platform waarmee particulieren hun edelmetalen eenvoudig kunnen verkopen, mét real-time prijzen en vaste biedprijsgaranties. Ook dit was destijds uniek in Nederland.
Waarom kiezen voor The Silver Mountain?
- Marktleider sinds 2008
- Grootste online bullion dealer van Nederland
- Transparante prijzen die elke 3 minuten worden bijgewerkt
- Breed assortiment: nieuw én pre-owned
- Terugkoopgarantie met vaste biedprijsformule
- Veilige, verzekerde levering of ophalen op locatie
- Persoonlijke service en professioneel advies
Contact
Heeft u vragen? Wij zijn op werkdagen bereikbaar van 09.00 tot 17.00 uur. Eén van onze specialisten helpt u graag persoonlijk verder.
Telefoon: 035 - 203 1380
E-mail: info@thesilvermountain.nl
Orienterend gesprek
Written by the company
- Ontvang inzicht in de markt en maak kennis met onze verkoopadviseurs
- Overweegt u om fysieke edelmetalen te kopen en wilt u meer weten over de mogelijkheden en de verschillende producten? Dan nodigen we u graag uit voor een oriënterend gesprek op één van onze prachtige kantoorlocaties. U kunt een oriënterend gesprek aanvragen voor bestellingen vanaf € 10.000,-. In het gesprek van circa 45 minuten kunt u kennismaken met één van onze verkoopadviseurs.
Persoonlijke & Discrete Bezorgservice
Veilig, discreet en op een door u gekozen moment thuisbezorgd.
Onze huiskoerier levert uw bestelling met een beveiligde, onopvallende bezorgservice. U kiest zelf het gewenste tijdstip en ontvangt uw pakket uitsluitend persoonlijk op het opgegeven adres.
Contact info
Faas Eliaslaan 13, 3742 AR , Baarn, Netherlands
- +31(0)35-2031380
- info@thesilvermountain.nl
- thesilvermountain.nl
Oriënterend gesprek op locatie
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High quality silver coins
High quality silver coins, clear and kind communication. Thank you very much!
June 10, 2022
I am pretty satisfied with the service…
I am pretty satisfied with the service that I received from the Silver Mountain. The only discrepancy that I experienced was a delay of few weeks of receiving the silver that I ordered (Vienna philharmonic coins).
June 10, 2022
Great service as usual.....
June 3, 2022
I am very pleased with your service
I am very pleased with your service, very professional.
May 31, 2022
UPS probably at fault…
You lose one star simply because the delivery was delayed - mind you I probably think UPS was the main culprit.
Your service has always been of the top quality however.
May 17, 2022
Excellent service
Excellent service, very responsive personnel, very good product presentation.
May 4, 2022
It was good and easy to order so I’m…
It was good and easy to order so I’m happy with my order.
Thanks
April 28, 2022
Excellent service and prompt delivery.
Excellent service and prompt delivery.
Dispatched quickly and arrived days later as expected ( tracking of package was accurate )
April 28, 2022
Excellent service
Excellent service: responsive, accurate, fast. Items delivered always as agreed, shipped. Most recommended
April 21, 2022
I've bought about 18,000 Euros worth of…
I've bought about 18,000 Euros worth of silver and gold from The Silver Mountain. The
gentleman I normally dealt with ( I'm old and have a bad memory but I think the mans name I dealt with was Jason ) was professional and helpful in giving me gold and silver investment advice and I can't recommend this business enough.
April 20, 2022
Unprompted review
Sorry guys
Sorry guys, I was expecting to get a survey in English language but since is not and I don't understand the question, you are getting an average evaluation. May be the IT department could do better.
April 14, 2022
Reply from The Silver Mountain
Dear Gianmaria,
Thank you for bringing this to our attention. We've checked and noticed your subscription ended up in the Dutch segment by automation. We've removed you from this segment so Dutch emails or surveys will not be sent to your email address anymore.
Thank you for your feedback,
The Silver Mountain
Satisfied
Delivery was on time.
I like silvermountain.
My only issue is lack of variety. Such as credit suisse bars or valcambi…etc
April 12, 2022
the courier
the courier, I do not deliver the product to my home, I leave it at my neighbor's house without notifying me beforehand
April 6, 2022
+ Very fast shipping and delivery…
+ Very fast shipping and delivery around 3 business days
+ Very quick and professional customer support
+ Support different ways of payment
Recommended.
March 22, 2022
Reply from The Silver Mountain
Good day,
We are glad to hear you had a positive customer experience. We look forward to doing busines with you again in the future.
Kind regards,
The Silver Mountain
Well done!
Well done! My experience with The Silver Mountain has been great. Quick responses, great service and good prices. Thank you for your hard work!
March 21, 2022
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