I've purchased 3 orders with them and there hasn't been a single issue to worry about. Their prices, specially on silver, are some of the best you can find in Europe. Their customer service works pe... See more
Company replied
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See what reviewers are saying
Shipping was fast, the outer packaging was discrete. Inside the coins were in a custom Silver Mountain-embossed pouch, protected by multiple cardboard elements. All in all it gave the impression of... See more
Item was as described. Upon purchase I was given a timeline for delivery. Although it took a few weeks for them to fill the order, it was within the timeline. Delivery was secure and pre arranged at a... See more
Company replied
Trusted. The home delivery took 2 weeks. It’s Real umicore silver bar covered in plastic, but with mine there are some scretches on the silverbar itself.
Company replied
Company details
About The Silver Mountain
Written by the company
Over The Silver Mountain
The Silver Mountain is opgericht in 2008 en sindsdien uitgegroeid tot de grootste online bullion dealer van Nederland. Wij bieden een breed assortiment gouden en zilveren munten en baren, afkomstig van erkende producenten en officiële munthuizen wereldwijd. Al onze producten worden geleverd met volledige garantie op echtheid en kwaliteit.
Nieuw én pre-owned assortiment
U vindt bij ons zowel nieuw geslagen munten en gegoten baren als een aanbod van pre-owned munten. Deze pre-owned munten zijn door ons (terug)gekocht via Inkoop Edelmetaal en opnieuw opgenomen in ons aanbod na zorgvuldige controle. Een betrouwbare én voordelige keuze.
Altijd actuele prijzen
De prijzen op onze website zijn gekoppeld aan de actuele goud- en zilverkoers en worden automatisch elke drie minuten ververst. Zo weet u exact waar u aan toe bent: transparant, marktconform en zonder verrassingen.
Terugkoopgarantie
Wilt u uw edelmetaal op een later moment verkopen? Dan profiteert u van onze terugkoopgarantie. Wij bieden u een vaste biedprijsformule, ongeacht de hoeveelheid of het type product. Deze service werd door ons als eerste in Nederland aangeboden, en vormt nog steeds een belangrijk onderdeel van onze klantbelofte. Het verkopen doet u via Inkoop Edelmetaal.
Veilige en verzekerde levering
Uw bestelling wordt volledig verzekerd verzonden via een gespecialiseerde koeriersdienst. Bij aflevering vindt persoonscontrole plaats en is een geldig legitimatiebewijs vereist. U kunt er ook voor kiezen om uw bestelling op te halen op één van onze locaties:
- 📍 Baarn
The Silver Mountain
Faas Eliaslaan 13
3742 AR Baarn - 📍 Den Haag
The Silver Mountain
Prins Hendrikplein 14
2518 JC Den Haag
Over ons
Oprichter Rolf van Zanten startte The Silver Mountain in 2008, tijdens zijn studie Commerciële Economie. The Silver Mountain was de eerste partij in Nederland die deze munten onder de margeregeling aanbood, een belangrijke stap, want dat maakte investeren in zilver voor het eerst toegankelijk voor particulieren.
Een jaar later, in 2009, werd Inkoop Edelmetaal gelanceerd. Een platform waarmee particulieren hun edelmetalen eenvoudig kunnen verkopen, mét real-time prijzen en vaste biedprijsgaranties. Ook dit was destijds uniek in Nederland.
Waarom kiezen voor The Silver Mountain?
- Marktleider sinds 2008
- Grootste online bullion dealer van Nederland
- Transparante prijzen die elke 3 minuten worden bijgewerkt
- Breed assortiment: nieuw én pre-owned
- Terugkoopgarantie met vaste biedprijsformule
- Veilige, verzekerde levering of ophalen op locatie
- Persoonlijke service en professioneel advies
Contact
Heeft u vragen? Wij zijn op werkdagen bereikbaar van 09.00 tot 17.00 uur. Eén van onze specialisten helpt u graag persoonlijk verder.
Telefoon: 035 - 203 1380
E-mail: info@thesilvermountain.nl
Orienterend gesprek
Written by the company
- Ontvang inzicht in de markt en maak kennis met onze verkoopadviseurs
- Overweegt u om fysieke edelmetalen te kopen en wilt u meer weten over de mogelijkheden en de verschillende producten? Dan nodigen we u graag uit voor een oriënterend gesprek op één van onze prachtige kantoorlocaties. U kunt een oriënterend gesprek aanvragen voor bestellingen vanaf € 10.000,-. In het gesprek van circa 45 minuten kunt u kennismaken met één van onze verkoopadviseurs.
Persoonlijke & Discrete Bezorgservice
Veilig, discreet en op een door u gekozen moment thuisbezorgd.
Onze huiskoerier levert uw bestelling met een beveiligde, onopvallende bezorgservice. U kiest zelf het gewenste tijdstip en ontvangt uw pakket uitsluitend persoonlijk op het opgegeven adres.
Contact info
Faas Eliaslaan 13, 3742 AR , Baarn, Netherlands
- +31(0)35-2031380
- info@thesilvermountain.nl
- thesilvermountain.nl
Oriënterend gesprek op locatie
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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I will buy from this shop again ;)
fast shipping and easy to buying!
November 19, 2020
Unprompted review
Beautiful coins in perfect condition
Beautiful coins in perfect condition. Kind customer service. Thank you, will shop again. :)
October 12, 2020
Super service
Super service, good prices and an excellent reaction when any issue arises.
Altogether a very good customer experience.
October 1, 2020
Unprompted review
Excellent service and delivery.
August 24, 2020
Unprompted review
Product and service is excellent.
Great company to deal with. product tracked all the time. very efficient.
August 10, 2020
Unprompted review
Great service
Everything works perfect. Choose what I want pay it and receive. It takes some time, but there is no rush. The orders are prepared with good care and that’s an amazing asset.
July 13, 2020
Unprompted review
Good product
The delivery was done as indicated on the website. The coin was in good shape. However, the coin box was damaged and bit broken when I received the package. Other than this everything was good and the Silver Mountain price range of the coins are good.
July 5, 2020
Unprompted review
Excellent service, very professional
My order was delayed due to certain items being out of stock. A quick phone call, quickly & politely answered, ensured that a speedy solution was found. Delivery to Spain was subsequently rapid. Excellent service.
June 17, 2020
Unprompted review
Products arrived as described, nicely packed
I have ordered a few times from this company. They seem to be the best one in the Netherlands (thats where I live). I like how the website operates - very quick. The one drawback that a lot of great products are sold out for quite some time now, but thats to be expected in these strange times. I hope those items are restocked soon, as the customer service is very quick to respond so I would like to keep buying from them.
June 17, 2020
Unprompted review
Reply from The Silver Mountain
Good afternoon,
Thank you for your feedback.
We have send you an e-mail with an appropriate solution for the shipment of your orders.
Please let us know if you have any further questions.
Best regards,
The Silver Mountain
Good service as always
June 17, 2020
Unprompted review
Profesional company
June 3, 2020
Unprompted review
Very professional
Very professional. All my orders went smoothly. During the volatile market in March, I was informed promptly of the situation and what to be expected from my order.
June 1, 2020
Unprompted review
Really like this store
Really like this store. They are prompt with their delivery and can even hold the order to align delivery dates (very accomodating). I really like their gold and silver coin collections
May 20, 2020
Unprompted review
Very good service and communication!
May 11, 2020
Unprompted review
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