I have order a product and never received it. The Shop tracking says it was delivered to Epping and I live in Bellbird Park Qld. I feel I have been completely ripped of and will not deal with this co... See more
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Website easy to navigate & as was ordering. My items were packaged carefully, dispatched promptly & arrived in Perth very quickly (Express Shipping option). TSSC have a very extensive range of h... See more
I love The Skin Science Company! I’ve been ordering regularly from them for a few years now and they’ve consistently delivered high quality products, timely delivery, fair prices and great service.... See more
Beautiful, pure oils that are well priced. I'm pleased I purchased the larger bottles, the peppermint oil is keeping the ants away nicely. Excellent communication, and super fast delivery. I couldn... See more
Company details
Written by the company
Affordable, High-Quality Australian Skincare You Can Trust At The Skin Science Company, we believe that premium skincare should be accessible to everyone — without compromising on quality. Proudly based in Melbourne, Australia, we specialise in affordable, science-backed skincare products made from locally sourced ingredients. By buying in bulk and using minimal, eco-conscious packaging, we're able to deliver effective formulations at honest prices. Our approach is rooted in transparency, simplicity, and integrity. Each product is thoughtfully formulated to nourish and support your skin using ingredients you can understand and trust — no gimmicks, no inflated markups. Whether you're shopping for natural skincare oils, hydrating serums, or DIY raw ingredients, The Skin Science Company is your go-to source for Australian-made skincare essentials that combine value and performance. Join thousands of Australians choosing smart skincare that works — because great skin shouldn’t cost the earth.
Contact info
12/543 Cooper St, Epping, 3076, EPPING, Australia
- customercare@theskinsciencecompany.com.au
- theskinsciencecompany.com.au
4.5
Excellent
307 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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I stumbled upon the skin science…
I stumbled upon the skin science company at the mind body spirit festival in Melbourne and the staff were very informative and helpful. I purchased 100g of shea butter and it was of great quality and value. Thank you for your service, definitely coming back
June 8, 2025
Unprompted review
Excellent Customer Service
The staff went above and beyond to help me out, thank you Joanne for your stellar approach to customer service and to the company, fantastic products
June 11, 2025
Have started making my own beauty…
Have started making my own beauty products, and after months of research……. Very happy to have found the Skin Science company.
The products are fantastic.
Will definitely order again. Thank you SSC ♥️
June 11, 2025
The order took a long time to arrive.
The order took a long time to arrive.
The oil has no dropper or small opening just a screw off lid which is not practical.
June 11, 2025
I bought the blackcurrant seed oil as I…
I bought the blackcurrant seed oil as I heard it can be a natural treatment for eczema, I have only been using it for a little while and the eczema on my fingers are completely gone, for anyone who is suffering from the same condition, I used coconut oil in the morning and a few drops of blackcurrant seed oil 1-2 times a day and I am astounded as the results. I wish I knew about the effects of this amazing oil sooner. Thank you
June 25, 2025
Unprompted review
I'm so glad I found this website!
I'm so glad I found this website! I have been using natural skincare for over 15 years, and in the past have just been using plant based oils from the supermarket. With this website, I can find more specialised ingredients, ones that have been difficult to source previously. It would be great if they had recipes on their website - their videos on social media are great, but it would be even better to have a collection that is easily accessed on the website ;)
May 11, 2025
Quick delivery of my favourite product.
May 11, 2025
Just love the quality of your products…
Just love the quality of your products and gets delivered within a week
May 11, 2025
Your service an products are great hav…
Your service an products are great hav not had a problem at all happy wiff both
April 10, 2025
You guys have really disappointed me…
You guys have really disappointed me this time. I paid for 2 bags of white beeswax. You only gave me one! I told you this on a chat thing and I sent you an email. Can't you guys count?
April 3, 2025
Reply from The Skin Science Company
Thank you for your feedback.
For full transparency: you initially ordered two bags of white beeswax.
Shortly after, you emailed us asking to cancel one of the bags, which we actioned immediately — and you were refunded for the second bag, as per your request.
It’s disappointing to see a public complaint that does not reflect the full context. We do keep clear records of all communication, including the email where you specifically requested the cancellation, and we are happy to provide this to anyone who would like clarification.
At The Skin Science Company, we always strive to fulfill orders exactly as placed and requested. We encourage all customers to review their own communications before posting reviews.
Super fast shipping and great products
Super fast shipping and great products. Very happy with my purchase so far. Too early for any reviews on how well the product is working though.
March 11, 2025
Quick & secure postage!
Thank you for the expedient delivery of my product. I was also very happy with the packaging ⭐️⭐️⭐️⭐️⭐️
February 9, 2025
Five star incredible experience !!!
Five star incredible experience with this company ! A response to my mistake when ordering was rectified within half an hour and the adjustment in payment refunded to my account. Joanne provided great personalised customer service all the way.
March 6, 2025
Unprompted review
Kakadu Plum oil
It easy to get , simple packaging , and excellent product. I'm using this on my face and it's improving my skin. Very happy customer !
March 4, 2025
Great product and price
Well organised company with clear and not overwhelming delivery updates. Bought Brazil nut oil and Aloe Vera.
Haven’t used the later yet but Brazil nut is brilliant on my skin.
February 11, 2025
Great products at a fantastic price
Great products at a fantastic price
Fast delivery
Very happy customer
February 11, 2025
Best products oils are amazing and…
Best products oils are amazing and butters are great
Every product that I have ordered and received have exceeded my expectations
Would order from them again and again
Delivery was also reasonably good timing
Thank you for all the recipes that you provide on your website very informative
January 12, 2025
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