Orders take quite a while to reach the United States, but most of the time that seems to be because they go through the New York City / New Jersey area, which increases the likelihood they get held u... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have absolutely loved buying from The Snus Life. They have always been super quick to ship out and receive my items within a week. Unfortunately, the USPS had some issues and I was not able to recei... See more
Ricky is the undisputed GOAT of support Had a few questions and I made mistakes with my order, little did i know ricky to the rescue, absolute top man helped me every step of the way. Packaging was... See more
Ricky has been absolutely helpful throughout my delayed package. We both came to agreements and sure enough I waited a little bit longer and my package will be here this week. Ricky you deserve 10 sta... See more
Company details
Written by the company
The Snus Life is a retailer of legal nicotine and tobacco products. Our aim is help people in the UK quit smoking and to promote the move to smoking alternatives. We believe our products are healthier and safer than smoking.
Contact info
New Hall, New Road, RM41AJ, Romford, United Kingdom
- 07712884955
- info@thesnuslife.com
- thesnuslife.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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extremely satisfying customer service
Very helpful customer service, any issues have been resolved quickly with a phone
call, or instant email replies, quality is absolutely outstanding, would rate higher if i cohld
May 13, 2025
Update
After a delay in my order, they responded very quickly to my email and have explained the issue, which could not be helped.
Their customer service and resolving the issue so quickly was great, I appreciate this. Thanks.
May 17, 2025
Reply from THE SNUS LIFE LIMITED
Hi Louise,
I have just responded to your email to get this resolved ASAP for you,
Thanks
Ricky
Thesnuslife has had the most incredible…
Thesnuslife has had the most incredible customer service I’ve seen lol. I placed an order for the wrong addy and these dawgs sent it to the correct one after one email. They have even gave me little sample size packs of other snus for me to try. These people are A+ when it comes to everything. I don’t leave reviews but these mfs so nice wit it. Shout out the big dawgs over at Thesnuslife 💯💯
May 24, 2025
Unprompted review
Great shopping experience
Great shopping experience with easy to navigate website. Products turned up quickly and in good condition
May 7, 2025
Very happy with service given
I have used these many times now and I am very pleased with the service that I have received
I am more than happy to recommend purchasing from here
May 7, 2025
Great service
Great selection, great prices and didn’t pay postage. Had to inquire about my delivery and customer service was quick to respond and friendly!
May 2, 2025
My first time using these guys
My first time using these guys. Great products, quick delivery, very impressed, so I ordered a few days later.
April 22, 2025
Proper peng mate well good the buzz had…
Proper peng mate well good the buzz had me tweakin I was out of it bro
April 17, 2025
I Am Reece Hance
Hello, I am Reece Hance.
I use THESNUSLIFE to order tons of tins of Pablo and Killa snus.
I snus just fine. My breath, not so much. Nicotine is a healthy replacement for caffeine.
April 5, 2025
Good boy snus
April 23, 2025
I order only from here,fast free…
I order only from here,fast free delivery and I love the free bag of sweets great touch. 👍
April 22, 2025
Best Price and Best Quality 5/5
Great customer service! Very quick efficient and discrete postage and all round greatly enjoyed!
April 21, 2025
Top top top.
April 11, 2025
Fantastic customer service support
Customer service got in contact with me about a faulty can I had received that had some pouches that spilled into the rest of the can. The following day I got a phone call offering a replacement can and freebie of my choice on top. Extremely satisfied with the service they provided and eagerness to solve the issue. Cheers guys will be buying again!
April 17, 2025
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