Very disappointing. Ordered my product on the 6th August & still not received even though my money was taken immediately. I have spoken to the courier who’ve informed me they are still awaiting the co... See more
Company replied
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See what reviewers are saying
Fab product!! Bought the Citronella soap sponge twice now for our holidays to Greece,normally I would have at least 10 mosquito bites,never got bit once while using these sponges,would highly recommen... See more
Ordered 2 soap filled sponges with citronella to deter the mosquitos in the maldives, didn't see any so presumed they worked. Lasted all holiday, smelt lovely. Really lots of soap in them, well worth... See more
I ordered the advent calendar and Christmas selection of bath bombs . On every order I have had Soap gal has done there best to get the orders out on time,prompt delivery ,great reassurance (due to la... See more
Company details
Written by the company
Empowering women to feel good through the love of fragrance; On their skin & throughout their home. Supplying unique skincare & home fragrance scents you won't find at many other retailers.
Contact info
OFFICE 2 - APE - 1 PENNINGTON STREET, M28 3LR, Manchester, United Kingdom
- contact@scentedaromas.uk
- thesoapgalx.co.uk
3.7
Average
470 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Not good…
I tried some wax melts as I saw good reviews for other items , I am extremely disappointed , didn’t smell like the scents I ordered and most of them after approx 1 hour smelt burnt,
Not a happy customer at all.
I think these are possibly the worst melts I have purchased,
January 25, 2025
Unprompted review
Reply from Scented Aromas
Hi, Thank you for your review. Please do email us and we can look into this for you. This is the only review which is disappointed for our wax melts and we have never had any complaints of wax melts being 'burnt'. Each scent is different and we can only suggest the scents picked were mild fragrance scents.
Great communication fast Delivery…
Great communication fast Delivery Fantastic products
December 15, 2024
I’ve already posting a poor review but…
I’ve already posting a poor review but again this business doesn’t seem to be at all
Organised and have contacted me again despite not buying ( and not getting!) for months.
I would therefore never trust this business.
October 5, 2024
The products are amazing
The products are amazing, they smell incredible.
Ive made up hampers for my daughter and her friends too
Cant wait to order more stuff
October 3, 2024
Fast delivery
September 22, 2024
Great product and works well, no problems with insect bites this year
Works well and smells great
September 17, 2024
Fab product!
Fab product!! Bought the Citronella soap sponge twice now for our holidays to Greece,normally I would have at least 10 mosquito bites,never got bit once while using these sponges,would highly recommended and will be buying again for our next holiday. Easy to purchase and quick delivery. 5*
September 6, 2024
Bought mozzie soap ! this item because it was…
Bought this item because it was recommended by a group I follow.
I wasn’t disappointed . It is just lovely .
Service was fast and efficient
Delighted !!
August 24, 2024
Quick delivery with great product and…
Quick delivery with great product and excellent communication
August 19, 2024
Excellent service
Excellent service, sponges arrived within 4 days of purchase. They smell divine!! Bought citronella for use on holiday to Greek islands due to the mozzies!! Would definitely buy again. Thank you!
August 9, 2024
Fab products.
July 21, 2024
The items have not arrived
The items have not arrived. It's saying in transit after not being able to deliver.. even though I was in. I have already emailed but had no reply . I suspect the delivery company is to blame . But still I have paid for goods that have not arrived after nearly a month from the uk
July 24, 2024
4 stars late delivery from the delivery company
4 stars because the package came late nothing to do with The Soap Gal x it was the delivery company.
July 23, 2024
Very good product
Very good product
All tho I did prefer it when it came in a plastic cover.
Great for storing when you’ve used it.
Overall tho great product.
June 19, 2024
We have not received our goods.
We have not received our goods.
There has been no mention of a refund or anything of what is going on.
June 19, 2024
I'm so happy I came across this…
I'm so happy I came across this Company.
I received my parcel very quickly and it was like christmas opening the box. The parcel was beautifully packed and looked very chic. The melts spell amazing when melted and last a long time.
I will definitely be ordering again.
You have to try this place if you are into your melts. Thanks The Soap Gal x
June 15, 2024
Unprompted review
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