Very disappointing. Ordered my product on the 6th August & still not received even though my money was taken immediately. I have spoken to the courier who’ve informed me they are still awaiting the co... See more
Company replied
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See what reviewers are saying
Fab product!! Bought the Citronella soap sponge twice now for our holidays to Greece,normally I would have at least 10 mosquito bites,never got bit once while using these sponges,would highly recommen... See more
Ordered 2 soap filled sponges with citronella to deter the mosquitos in the maldives, didn't see any so presumed they worked. Lasted all holiday, smelt lovely. Really lots of soap in them, well worth... See more
I ordered the advent calendar and Christmas selection of bath bombs . On every order I have had Soap gal has done there best to get the orders out on time,prompt delivery ,great reassurance (due to la... See more
Company details
Written by the company
Empowering women to feel good through the love of fragrance; On their skin & throughout their home. Supplying unique skincare & home fragrance scents you won't find at many other retailers.
Contact info
OFFICE 2 - APE - 1 PENNINGTON STREET, M28 3LR, Manchester, United Kingdom
- contact@scentedaromas.uk
- thesoapgalx.co.uk
3.7
Average
470 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Smells lush
Very quick delivery. Smells lush . It was bigger than I expected so that was even better . I havnt used it yet to prove if it works for the mosquitoes will be using very soon . So fingers crossed no more bites .
May 27, 2024
Nice products, need better packaging and care in packaging.
The products are nice i cant fault them, but the packaging isn't very good. I had incorrect labels on my products, (wax melt label on drain cleaner product) you can't clearly see the ingredients on some of the gel wax melts as the writting is blurred and text crosses over. I joined the company as an affiliate and having seen the way they have been packaged I won't be promoting to sell them unless it's improved.
May 30, 2024
Unprompted review
Absolutely amazing products
Absolutely amazing products, all great quality and easy solutions to any issues that may arise
May 30, 2024
Unprompted review
Citronella Sping
Haven’t used the sponge yet as it was bought to take on holiday. Smells very lemony. Arrived well packed and in time
April 28, 2024
had a few things and been very happy…
had a few things and been very happy with every product
May 9, 2024
Unprompted review
Absolutely amazing products
Absolutely amazing products. Long lasting scents, and great value for money.
May 9, 2024
Unprompted review
Excellent product all smell amazing…
Excellent product all smell amazing love them.
May 9, 2024
Unprompted review
Item has not been delivered and ordered…
Item has not been delivered and ordered over 3 weeks ago.
April 22, 2024
Took to long to be delivered so…
Took to long to be delivered so couldn’t take on holiday with me
April 13, 2024
Reply from Scented Aromas
Hi Kim
Thank you for your review. We are sorry you feel this way. We did send out email communications throughout as we did not anticipate the sheer amount of orders for Citronella that we received.
We did offer alternative options and may not of received a reply so sent out as soon as we could.
I hope you can use your soap sponge this summer or for an alternate holiday and should update your review once used.
Thank you
Fantastic product…saw it on Facebook to…
Fantastic product…saw it on Facebook to keep the mosquito away 🤞🏼 we are on day 3 now 😁 I know it’s advertised as horse sponge but this will be an essential in my holiday bag from now on
April 13, 2024
Great customer service
Great customer service, and really hoping the citronella sponge will deter the beasties on holiday 🤞
April 10, 2024
absolutley love everything i have…
absolutley love everything i have recieved from this company the mystery boxes are amazing and are incredible value, the body sprays are another firm favourite of mine especially snow angels highly recommend this company xx
April 12, 2024
Unprompted review
joe love your products
great products easy to use web site tried a new product and it is fantastic
March 3, 2024
Mystery box
Products look fab but I ordered a mystery box that was advertised as get £65 worth of products for £15. Obviously I was expecting a box full of goodies, but that wasn’t the case. When i totalled up my goods using website it came to £27 which yes is more than £15 but no where near £65.
I contacted who I purchased through but received no reply.
March 3, 2024
Reply from Scented Aromas
Hi Kerry
Many thanks for the review. I will look into this order. It is clearly stated on the item description:
‘this mystery box offers customers between £15 - £35 worth of products for only £15.’
Therefore your order was complied with the product description.
I hope you enjoy your order & I will look into whether this order was placed with an affiliate.
The products were amazing they got to…
The products were amazing they got to me extremely fast considering I'm in the US and they're everything I could of imagined I absolutely love soap sponges I'm so excited
February 23, 2024
10 day delivery 2 wrong bath bombs
The delivery took 10 days. Late for a birthday. 1 bomb completely broke and 2 weren't ones I ordered out of 6I ordered. Very disappointed
February 6, 2024
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