The Solar Electrician Reviews 

202
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Allan simply came on site looked at my bills and recomended the best suitable product for our place.They are a professional company that know Solar unlike other so called Solar companies .

Rated 2 out of 5 stars

Unfortunately what looked to be a great decision with what we thought was a reputable company only gave us a lot of stress. Lack of follow up, no shows and empty promises.. maybe not all their fault,... See more

Rated 5 out of 5 stars

From a quick inquiry on Facebook to full installation, the whole process took less than three weeks. (Rain interrupted for a couple of day). Alan and his team were quick to answer questions, form fill... See more

Company replied

Rated 5 out of 5 stars

The guys who installed solars were very professional and extremely tidy. If I had any questions they was happy to explain to me.i found the guys easy to understand. The guy who organised the installat... See more

Company replied

Company details

  1. Solar Energy Equipment Supplier
  2. Solar Photovoltaic Power Plant

Written by the company

Since starting in the solar industry in 2009, I noticed a need in the industry. That need was for down to earth, honest, experienced advice for the end consumer. That is where The Solar Electrician idea was born. We work with multiple CEC approved solar retailers which I have personally vetted and known for a very long time. I source for you the best deal that best suits your unique needs. A lot of the big companies install one size fits all solar systems where in fact that couldn’t be further from the truth. I walk my clients through the entire process and give them a personalised service from start to end. Half of all my work comes from referrals which is a clear indication of the level of customer service and support I provide my clients.


Contact info

4.1

Great

TrustScore 4 out of 5

202 reviews

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4.1

All reviews

(202)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

We were very pleased with Solar…

We were very pleased with Solar Electrician. We were kept informed of the process at every step. The panels arrived on the due date and the installation was done the next day. All involved were pleasant to work with and very approachable. I would recommend this company to others.

June 26, 2021
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Reply from The Solar Electrician

Hey Julie,

I am glad we lived up to your expectaions and you feel comfortable reffering us on. We always try and do our best.

Thank you once again for taking the time to write us such a lovely review

The Solar Electrician

Rated 5 out of 5 stars

Solar system installation.

The electricians who installed our solar system were on time, efficient and cleaned up after themselves. They explained how the inverter worked. I’d be happy to recommend to them.
Thanks guys.

June 26, 2021
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Reply from The Solar Electrician

Her Bron,

Thank you for such a lovely write up. If I can be of anymore help please let me know.

Thanks Evan

Rated 5 out of 5 stars

Awesome customer service from start to…

Awesome customer service from start to finish. Everyone linked to the service were a pleasure to deal with regardless what position they held within the company . No pushy in ya face sales people. Just direct and honest and no bs. They were informative and knew their product and made sure the customer did to prior to any sale and contracts to be sign

June 25, 2021
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Reply from The Solar Electrician

Hey Franca,

Thank you for the kind words and wondeful review. We aim to please and be different from your average solar company.

Thank you once again
The Solar Electrician

Rated 5 out of 5 stars

A pleasure doing business with a…

A pleasure doing business with a terrific onsite quote and a fast and efficient installation.

I recommend this company highly.

Sandy McCann

June 25, 2021
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Reply from The Solar Electrician

Hey Lynette,

Thank you very much for the kinds words.

Rated 5 out of 5 stars

Happy with the whole experience from wo…

Happy with the whole experience from wo to go. They did all the paperwork for me. Solar installed on the agreed date and time. Even took five minutes to play ball with the dog and make a friend!

June 18, 2021
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Reply from The Solar Electrician

Hey Michelle,

Thank you for taking the time to write us such a lovely review. I am glad even your dog approved of us. hahaha

Thank you once again
The Solar Electrician

Rated 5 out of 5 stars

The Solar Electrician

I have recently had solar panels installed by The Solar Electrician. I was first swayed to go with this company as opposed to going locally, which I always do, because Alan actually came to my house and sat down with me for an hour and a half despite the fact that he was extremely busy that day (he showed me his calendar). I am very challenged when it comes to understanding things like how solar panels work but Alan explained it in a way that I understood. He was pleasant, courteous and patient with me. Once I signed up and paid my deposit everything moved quickly....despite coronavirus shutdowns....and I soon had my solar panels. The 3 men who installed them were also lovely and easy to have around my house and took the time to explain things further to me.
3 days later the inspector has now been and they are up and running. He informed me that I had purchased a very good system which has been expertly installed.
During this whole process I have rung Alan several times and he has taken my calls first time every time and answered my queries. He gave me his direct phone number and told me not to hesitate to call if I have any concerns.
I would not hesitate to recommend The Solar Electrician.
Kerry, Sailors Gully.

June 17, 2021
Unprompted review
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Reply from The Solar Electrician

Hey Kerry,

Thank you so much for such a lovely and detailed review. I am sure Alan and the entire TSE team would greatly appreciate your kind words.

Alan does like to show people his calender and how hard I work him. lol

Thank you once again
The Solar Electrician

Rated 5 out of 5 stars

Wonderful company to deal with

Wonderful company to deal with. Extremely happy with the service and expertise of salesman, administration staff, delivery man, electrician and installers.

June 8, 2021
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Reply from The Solar Electrician

Hey Frank,

Thank you for your kind words. I'm sure the entiure team will appreciate them.

Thanks once again
The Solar Electrician

Rated 5 out of 5 stars

Very happy with the work done and found…

Very happy with the work done and found both men very polite and helpful.
Could not have asked for a better crew.

June 4, 2021
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Reply from The Solar Electrician

Thank you for the kind words and glowing review. I really appreciate it

Thank you
The Solar Electrician

Rated 4 out of 5 stars

Reason for not giving 5 sars is

Reason for not giving 5 sars is: instalation wasn't done the day it was arranged, usually no one answers the phone, but always got the call back and problem with app, it doesn't support 5 hrtz, so it's useles for me. Maybe you can update current 2,4 to 5.
Other than that, no issues, good customer support, everything went smoothly.
Thank you guys, I enjoying my free , green energy!

June 4, 2021
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Reply from The Solar Electrician

Hey Sonja,

Thank you for your honest review. We apologise we did not finish your installation on the first day we had you booked in. Sometimes installations can take longer than expected and instead of rushing the installation we prefer to do a proper job even if we need to return for a second visit.

As for the app on the inverter I was not aware it does not support 5hrtz. I will have a chat with the Inverter manufacturer and see if there is a way around it. In the meantime the inverter has a screen that can tell you all the information you need.

I am glad to hear you where happy with everything else. if I could be of further assistance please do not hesitate to contact me

Thank you
The Solar Electrician

Rated 5 out of 5 stars

The service from The Solar electrician…

The service from The Solar electrician was fantastic. The process was very easy and panels were installed within 2 weeks, we couldn’t be happier, thank you.

June 4, 2021
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Reply from The Solar Electrician

Thank you for your kind words and glowing review.

Rated 5 out of 5 stars

Fantastic experience

My experience with the solar electrician was fantastic from start to finish. I was hesitant at the start considering I applied to a Instagram ad.

Alan was fantastic, he covered all
Bases, was patient and was able to answer all of my questions.

From there, Elli, from the solar electrician team handled all
The paperwork, including organising the inspector, and assisted greatly with feedback.

Both Elli and Alan were easy to contact for troubleshooting and my system is now up and running.
I recommend using the solar electrician a team of you are interested in solar panels.

June 4, 2021
Unprompted review
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Reply from The Solar Electrician

Hello, Thank you for such a glowing review. I am sure this review will put a smile on both Elli's & Alan's faces. We love what we do but reviews like this make it extra special.

Thank you once again
The Solar Electrician

Rated 5 out of 5 stars

A big Thankyou to The Solar…

A big Thankyou to The Solar Electrician,
In just a couple of weeks from having a very informative consultation,our old system was replaced with a much more efficient high quality one, with that I might add the installers were amazing and worked incredibly hard making sure everything was installed to perfection.
A big shout out to Alan Xerri,
Your expertise and knowledge was at the forefront of our consultation and communication with us was excellent, I now have a much clearer understanding of electricity,
We look forward to having practically a zero bill now so happy days....
Thankyou Alan for your advice the larger system we choose was a much better option long term with the rising of costs for electricity

May 31, 2021
Unprompted review
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Reply from The Solar Electrician

Hello Abbey,

Thank you very much for such a wonderful glowing review. I will be sure to pass on your kind words to Alan.

Thank you once again.
The Solar Electrician

Rated 5 out of 5 stars

Well done

Installers arrived on time and worked diligently and safely to install the solar system. All work was done neatly and all mess was cleaned up as they went.Operation and procedure for use was fully explained. When work was inspected the inspector commented that the installation was very well done.
Well done

May 18, 2021
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Reply from The Solar Electrician

Thanks you kindly for the glowing review Robert!

Rated 5 out of 5 stars

Great service

Great service! On time, professional and friendly. Answered all questions, and safe practices. Helped out with a problem I had with my solar hot water and all round an excellent experience. Plus a lifetime guarantee. Highly recommended.

May 12, 2021
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Reply from The Solar Electrician

Thank you very much Josie for the kind words. I will pass your great review onto Arne. He always goes above and beyond for his clients and a review like this would surely put a smile on his face.

Rated 5 out of 5 stars

Right from the first contact we…

Right from the first contact we experienced very professional service. Appointments were confirmed and carried out on time. Clear and concise information was given enabling us to make an informed decision to proceed with the installation of the solar panels. Contact with the office was carried out patiently and politely. The two gentlemen who installed the panels were a delight. They were courteous, neat and thorough and took time in explaining how the system operates. An altogether five star experience.

May 12, 2021
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Reply from The Solar Electrician

Thank you very much for your kind words

Rated 5 out of 5 stars

We are very happy with the service and…

We are very happy with the service and speed of service with the Solar Electrician, Evan was very approachable, friendly and Professional.
End Job looks great!!!

May 11, 2021
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Reply from The Solar Electrician

Thank you Glenn for your glowing review. Let me know if you have any further questions. Thanks Evan

Rated 5 out of 5 stars

Very helpful

Very helpful, and quick with getting everything organised for us!

April 19, 2021
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Reply from The Solar Electrician

Thank you very much

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