Managed to get two albums, for my son, which couldn't be bought anywhere else. He has told me they are coloured vinyl as well. Very reasonably priced. Delivered in time for Christmas. Only dow... See more
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Review summary
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Purchased for the 1st time from them. I am a huge collector and actually delivery time was within a week however to my surprise a new item is supposed to be SEALED!! The item I received was opened. I... See more
Company replied
Very good service
Company replied
The interior package was a little smashed, but mostly arrived intact. At that price, should have been immaculate.
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Company details
Written by the company
The Sound of Vinyl is the home of coloured, limited edition and classic vinyl. Start, build or refine your music collection with exclusive new releases and the ultimate classics. We offer free UK returns. Speedy and friendly service. Shop The Sound of Vinyl today. Never miss an exclusive and join our mailing list! Enjoy 10% off your first order.
Contact info
United Kingdom
- thesoundofvinyl.com
3.7
Average
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Great shop!
Had a few purchases from sound of vinyl now, the most recent being a preorder of Mark Lanegans Bubblegum, which arrived the day it was released. Everything is always well packaged, and delivery is prompt and tracked. I definitely would recommend The Sound of Vinyl.
Edited for spelling
August 22, 2024
Reply from The Sound of Vinyl
Hey Diane,
Thank you so much for leaving us a 5-star review – we’re over the moon about it and so happy to hear that your experience with us and the delivery service was superb!
We can't wait for you to shop with us again soon. 😊️
Thanks
Tamia -
Reliable service and excellent choice
August 15, 2024
Reply from The Sound of Vinyl
Hey Ginny,
Thank you so much for your review I am so glad to hear that you had an excellent experience with us. We love seeing five stars and happy customers.
We hope you choose to shop with us again soon. 😊️
Many Thanks
Tamia -
Reply from The Sound of Vinyl
Hi Tanya
Many thanks for leaving us with a 5-star review.
We're happy to hear your order arrived on time and as promised! 😀️
We hope you choose to shop with us again soon.
Many thanks again,
Sarah
Pre Ordered the new John Grant album…
Pre Ordered the new John Grant album with free signed print. I received the album with no signed print put was refunded less that £1.Dont advertise what you can't supply!! A bit peed off to say the least!!
August 23, 2024
Unprompted review
Reply from The Sound of Vinyl
Hi Peter
Thank you for taking the time to leave us a review.
We think customer satisfaction is essential and are genuinely sorry that we haven’t met your expectations on this occasion.
If you would like to discuss this further with our Customer Service Team, please reach out to us via the link below.
https://umusicstoresupport.zendesk.com/hc/en-us/requests/new
Many thanks,
Saran
Good selection of vinyl
July 25, 2024
Reply from The Sound of Vinyl
Hi Mrs Watson
Thank you so much for the 5-star review, we're glad you like our selection of vinyls!🎵️
Enjoy your new purchase and we hope you shop with us again soon!
Many thanks,
Sarah
Great addition that I never knew I…
Great addition that I never knew I wanted but advert was great. Ordering was easy too
August 16, 2024
Reply from The Sound of Vinyl
Hi Mr I
Many thanks for the 5-star review, we're glad you've had an easy experience!
Enjoy your new purchase and we hope you choose to shop with us again soon 🙂️
Many thanks again,
Sarah
Reply from The Sound of Vinyl
Hi Jonny
We appreciate the 5 stars and positive comments, thank you so much!
We hope you choose to shop with us again soon 🙂️
Many thanks,
Sarah
Fair prices and reliable delivery
August 22, 2024
Reply from The Sound of Vinyl
Hi Andrew
Many thanks for the 5-stars and positive comments!
We hope you choose to shop with us again soon 🙂️
Many thanks again,
Sarah
Dreadful company!!
So two music records i have now had, to return, due to thinking i would be getting music cds!! Very misleading on the information of what i assumed i would be receiving!! The first record i returned, i also explained, that i didn't want any further music records sent, which i may have already pre-ordered, unless it would be a music cd!! Well, they didn't obviously take note of that, and since then, i have had to waste my time returning yet another record!!
August 15, 2024
Reply from The Sound of Vinyl
Hi Shelley
Thank you for the review.
We’re sorry to hear about the issues with your order.
So we can look into this, please get in touch with us via the link below and provide us with as much information as you can, and we’ll take a look and get back to you as soon as we can.
https://umusicstoresupport.zendesk.com/hc/en-us/requests/new
Many thanks,
Sarah
Top class
The service offered by The Sound of Vinyl is always first class from beginning to end.Care is taken with packaging as well,which is always the sign of a great supplier.A first class performance always assured.
August 15, 2024
Reply from The Sound of Vinyl
Hi Alan
We appreciate the 5 stars and sharing your experience with us, thank you so much!
We hope you choose to shop with us again soon 🙂️
Many thanks,
Sarah
Reply from The Sound of Vinyl
Hi Scott
Thanks so much for the 5-star review.
We're happy to hear your order arrived quickly and well packaged!😀️
Enjoy your new purchase and we hope you shop with us again soon.
Many thanks,
Sarah
Fantastic pricing
Fantastic pricing, delivered ahead of general release, very well packaged.
August 15, 2024
Reply from The Sound of Vinyl
Hi Paul
We appreciate the 5-stars and positive comments - thank you!
We hope you shop with us again soon 🙂️
Many thanks,
Sarah
Reply from The Sound of Vinyl
Hi Kevin
Thank you so much for the positive review, we're glad you've experienced a good service!
We hope you choose to shop with us again soon 🙂️
Many thanks,
Sarah
Reply from The Sound of Vinyl
Hi Martin
We appreciate the 5-stars and positive feedback, thank you so much!
Enjoy your new purchase and we hope you shop with us again soon 🙂️
Many thanks,
Sarah
Reply from The Sound of Vinyl
Hey Steve,
Thanks so much for leaving us a 5-star review – we’re over the moon about it!
We hope you choose to shop with us again soon.
Many Thanks
Niamh
Reply from The Sound of Vinyl
Hey Drazen,
Thank you so much, your 5-star review is a great compliment!
We hope you shop with us again soon
Many thanks
Niamh
Highly recommend!
Very communicative and great customer care! Smooth shipping and delivery process as well
August 14, 2024
Reply from The Sound of Vinyl
Hey Michelle,
Thank you for taking a moment to share your experience.
It is great to hear that you were pleased with our customer service and that your orders arrived quickly and safely!
We appreciate your support and hope you continue to find joy from our music selection!
Many thanks,
Niamh
Smashed it out the park with the latest…
Smashed it out the park with the latest subscription offering. 3 coloured vinyl hip hop albums, 2 of which were double disc.
For £30 absolutely fantastic.
August 14, 2024
Reply from The Sound of Vinyl
Hey Iain,
Wow! Thank you for your glowing review!
Your support means everything to our team, and we are committed to ensuring that every experience with us continues to be five-star worthy! 🌟
We hope you shop with us again soon,
Many thanks,
Niamh
I ordered 2 vinyls and 1 of them came…
I ordered 2 vinyls and 1 of them came with lots of damages:( In general it's okay but this vinyl was released only 1-2 months ago so I expected it to be in a very good condition
UPDATE
An agent contacted me around 2 weeks ago and offered me new vinyl instead of damaged one. As I see, It will be delivered in 1-2 days so I'm happy to update this review
August 14, 2024
Reply from The Sound of Vinyl
Hi Danil,
Thank you for taking the time to update your review.
We are very sorry about the initial issue with your order, but we are happy to hear that we were able to resolve this matter for you.
We hope you choose to shop with us again soon.
Thanks
Cheyenne
Great price
Great price, ease of ordering, quick delivery, an all round great service.
August 13, 2024
Reply from The Sound of Vinyl
Hey Daniel,
Thank you so much for leaving us with the 5 stars and positive comments!
We hope you choose to shop with us again soon 🙂️
Many thanks again,
Niamh
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