The Sports Room Reviews 

397
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional level of customer service. Customers frequently highlight the friendly and knowledgeable staff members who are always ready to offer professional advice and helpful assistance. People also mention the wide variety of top-tier products available for running, cycling, swimming, and various other sporting activities. Shoppers are equally impressed by the remarkably fast delivery times, secure professional packaging, and lovely handwritten notes included in their shipments. Many loyal buyers express their strong intention to return for future purchases because of this consistently reliable overall shopping experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing them as extremely helpful and... See more

Product

Consumers find product to be positive and consistently report great satisfaction with the goods they... See more

Service

Customers had positive experiences with service, highlighting quick and hassle-free transactions. Reviewers... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Order

People report positive experiences with order, highlighting an easy ordering process and very fast next-day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied

Rated 5 out of 5 stars

Always great selection and service in the Sports Room. I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND... See more

Company replied


Company details

  1. Sporting Goods Store

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

397 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(397)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast dispatch

Fast dispatch, good price and even a personalised note to say thanks for the business

May 5, 2025
The Sports Room logo

Reply from The Sports Room

Thanks for the review - much appreciated!

Rated 5 out of 5 stars

Great service & fast delivery.

I was looking to replace my Salomon ultra glide 2. Great service over the phone, I think the girls name was Molly, very pleasant & helpful. Placed my order. Very fast delivery, will definitely order again. Thanks 👍

May 2, 2025
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Reply from The Sports Room

Molli was chuffed with the review! Made her day...

Rated 5 out of 5 stars

A wonderful prompt service with a hand…

A wonderful prompt service with a hand written thank you note!!!.......And that's something you don't get very often anymore. Would highly recommend again.

April 24, 2025
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Reply from The Sports Room

Love a litte note! Thanks for putting a note here, we appreciate it. Ciara

Rated 5 out of 5 stars

Prompt Delivery

My runners arrived 24 hours after I had purchased them. There was a nice personal note on the receipt too. I would definitely buy from here again.

April 23, 2025
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Reply from The Sports Room

We look forward to helping you out again. Thanks for the review. Ciara

Rated 5 out of 5 stars

Very quick and easy purchase

Very quick and easy purchase, many thanks! I have not bought from the team before but they shipped my order quickly and efficiently, could not be happier.

April 10, 2025
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Reply from The Sports Room

We love a repeat customer! Thank you :o)

Rated 5 out of 5 stars

Excellent

Quick delivery on my order and a hand written thank you note on the docket. I’ll be sure to visit the shop next time I’m in Wicklow.

April 16, 2025
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Reply from The Sports Room

Please do! And introduce yourself! See you soon :o)

Rated 5 out of 5 stars

A 5/5 customer experience from the team at The Sports Room.

An 5/5 customer experience from the team at The Sports Room.
I found a Salomon bag in stock, at the most competitive price across all websites and it was delivered in 2 days. Brilliant stuff

April 15, 2025
Unprompted review
The Sports Room logo

Reply from The Sports Room

Glad we had what you were looking for. If there's ever any other Salomon bits you need and we don't have it, just give us a shout and we'll do our best to get it for you.

Rated 5 out of 5 stars

5 stars!

Very quick delivery and the little note was a nice touch!

March 30, 2025
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Reply from The Sports Room

Glad you liked :o)

Rated 3 out of 5 stars

Dealing with the Sports Room was great…

Dealing with the Sports Room was great - but my package was delivered to the wrong address even though my eircode was on the package. This caused a bit of hassle. Thankfully the lady in the house was honest and contacted me

March 14, 2025
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Reply from The Sports Room

It's good to see there's still some honest people out there. I know my sister wasn't so lucky with a present she sent to a friend. Someone has a nice new jumper somewhere! Glad it got there in the end...

Rated 5 out of 5 stars

Very positive experience buying online with this shop.

Very helpful staff quick response by email to questions I had. Delivery was very fast. Overall a very positive experience. The Asics runners I bought are really comfortable. I'm used to wearing Brooks so it took a while to adjust to the different feel underfoot but I'm I'm happy to keep them.

March 9, 2025
The Sports Room logo

Reply from The Sports Room

Delighted they worked out for you! Thanks for the review, Ciara

Rated 5 out of 5 stars

Fast delivery

Fast delivery, had the brand and model of trainers in stock that I needed. Very happy with my purchase.

March 7, 2025
The Sports Room logo

Reply from The Sports Room

Good to hear! Thanks for the review, Ciara

Rated 5 out of 5 stars

Great hokas

Great hokas, great price, shipped immediately

March 5, 2025
The Sports Room logo

Reply from The Sports Room

Nothing like a new pair of Hokas! Thanks for the review :o)

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