The Sports Room Reviews 

396
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional level of customer service. Customers frequently highlight the friendly and knowledgeable staff members who are always ready to offer professional advice and helpful assistance. People also mention the wide variety of top-tier products available for running, cycling, swimming, and various other sporting activities. Shoppers are equally impressed by the remarkably fast delivery times, secure professional packaging, and lovely handwritten notes included in their shipments. Many loyal buyers express their strong intention to return for future purchases because of this consistently reliable overall shopping experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing them as extremely helpful and... See more

Product

Consumers find product to be positive and consistently report great satisfaction with the goods they... See more

Service

Customers had positive experiences with service, highlighting quick and hassle-free transactions. Reviewers... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Order

People report positive experiences with order, highlighting an easy ordering process and very fast next-day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied

Rated 5 out of 5 stars

Always great selection and service in the Sports Room. I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND... See more

Company replied


Company details

  1. Sporting Goods Store

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

396 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(396)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Ready for collection quicker than I expected. Nice range of stock, thanks!

June 1, 2025
The Sports Room logo

Reply from The Sports Room

Good to hear! Thanks for the review

Rated 5 out of 5 stars

Great service

Great service, no hassle experience. Very handy for a last-minute gift voucher

June 2, 2025
The Sports Room logo

Reply from The Sports Room

Can't beat a last minute gift voucher! Thanks for taking the time to give us a review...

Rated 5 out of 5 stars

Great service

Great service

June 3, 2025
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Reply from The Sports Room

Good to hear. Thanks for the review - much appreciated

Rated 5 out of 5 stars

Brilliant service and advice

Brilliant service and advice, as always the best for my adventures in (trail)running!
Got some really handy Goodr glasses for running, great value as well!

May 31, 2025
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Reply from The Sports Room

Love the goodr glasses! They really are good value. Thanks for keeping it local, appreciate it :o)

Rated 5 out of 5 stars

Great service

Great service. Very helpful, knowledgeable staff. I am extremely happy with my purchases: trail runners for myself and road runners for my daughter. Would definitely buy there again.

May 31, 2025
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Reply from The Sports Room

Thanks for the review! Hope you've got lots of miles in since your purchase - thank you for shopping at The Sports Room :o)

Rated 5 out of 5 stars

Fantastic Local Sports Shop

Fantastic Local Sports Shop, great Stock, friendly advice, and a real Community Hub

I can’t recommend this shop enough! They always have a wide range of stock. The staff are knowledgeable and genuinely passionate about sport.

What really sets this place apart is the sense of community. It’s great to see a business so invested in the town.

May 30, 2025
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Reply from The Sports Room

Thank you SO much - this means a lot :o)

Rated 1 out of 5 stars

You overcharged me by 12 euro

You overcharged me by 12 euro . I emailed you back that evening but two weeks later I havnt heard back ?
Not a fortune but still a mistake and easily rectified I hoped
I paid by card so you have my. Details
Declan

May 22, 2025
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Reply from The Sports Room

Hi Declan, as I explained on email, you were our very first customer on our new website and it was an oversight with the new system! Thanks for the heads up - we know what to do now! Ciara

Rated 5 out of 5 stars

Always helpful, fabulous products …

The staff are always so helpful at the Soorts Room and the product range is fabulous. Also Enda is a great source of information and helps me out to keep my bike in best order.

May 23, 2025
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Reply from The Sports Room

Enda knows his bikes! Thanks for the review - see you soon, Ciara :o)

Rated 5 out of 5 stars

Excellent service

The runners I ordered were not in stock. I was offered an excellent alternative which I was happy to accept!
Lovely personal hand written note with the delivery! Nice touch!

May 20, 2025
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Reply from The Sports Room

Glad the alternative worked out! Thanks for the review, much appreciated. Ciara

Rated 5 out of 5 stars

Excellent service

I bought my asics runners from Archie here and he was so helpful , couldn’t do enough for me and was very patient . Delighted with my purchase.
Annie

May 24, 2025
Unprompted review
The Sports Room logo

Reply from The Sports Room

Thanks Annie - Archie was thrilled to get the 5 star review :o)

Rated 5 out of 5 stars

Brilliant thanks you made my wife very…

Brilliant thanks you made my wife very happy. She loves the runners. You prices are so good a great service ye provide. Thank you

May 16, 2025
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Reply from The Sports Room

Delighted to hear she's happy! Thanks for taking the time to give us 5stars!

Rated 5 out of 5 stars

Terrific customer service

Terrific customer service. Very friendly helpful staff

May 5, 2025
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Reply from The Sports Room

That's good to hear! I'll be sure to let the team know - Ciara

Rated 5 out of 5 stars

Fast dispatch

Fast dispatch, good price and even a personalised note to say thanks for the business

May 5, 2025
The Sports Room logo

Reply from The Sports Room

Thanks for the review - much appreciated!

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