The Sports Room Reviews 

396
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional level of customer service. Customers frequently highlight the friendly and knowledgeable staff members who are always ready to offer professional advice and helpful assistance. People also mention the wide variety of top-tier products available for running, cycling, swimming, and various other sporting activities. Shoppers are equally impressed by the remarkably fast delivery times, secure professional packaging, and lovely handwritten notes included in their shipments. Many loyal buyers express their strong intention to return for future purchases because of this consistently reliable overall shopping experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing them as extremely helpful and... See more

Product

Consumers find product to be positive and consistently report great satisfaction with the goods they... See more

Service

Customers had positive experiences with service, highlighting quick and hassle-free transactions. Reviewers... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Order

People report positive experiences with order, highlighting an easy ordering process and very fast next-day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied

Rated 5 out of 5 stars

Always great selection and service in the Sports Room. I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND... See more

Company replied


Company details

  1. Sporting Goods Store

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

396 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(396)

138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can't speak highly enough of the lady I…

Can't speak highly enough of the lady I dealt with. She knew her stuff . Measured my feet and came back with a few options. Choose the Hokas and I'm not disappointed. Very comfortable and my issues with Planters fasiciitis is all but gone.

August 1, 2025
The Sports Room logo

Reply from The Sports Room

Nothing worse than the PF - delighted to hear the shoes are helping!

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Very speedy efficient delivery. Will definitely purchase again

July 29, 2025
The Sports Room logo

Reply from The Sports Room

Look forward to seeing you again online (or in the shop!)

Rated 5 out of 5 stars

Have bought from this lovely Irish…

Have bought from this lovely Irish business plenty of times great deals online, friendly and knowledgeable staff when you visit and a beautifully unique store. If I could give more than 5 stars I would

July 27, 2025
The Sports Room logo

Reply from The Sports Room

Aw stop! You're bringing a tear to me eye ;o) Many thanks for the lovely review - Ciara

Rated 5 out of 5 stars

Top Quality Experience

Always a very pleasant experience in the Sports Room, the staff are super helpful and ready to give advice on whatever topic is required. A 10/10 experience!

June 27, 2025
The Sports Room logo

Reply from The Sports Room

Thanks for the review :o)

Rated 5 out of 5 stars

Excellent customer experience

Dropped into the Sports Room last Sat , looking for swimming goggles. The sales assistant that came to my rescue was fab. She was so pleasant to deal with , so patient and so knowledgeable .
Delighted with my purchase . Would highly recommend Sports Room to a pal. I'll be back .

June 28, 2025
The Sports Room logo

Reply from The Sports Room

She was thrilled with the review thank you! Hope to see you again soon, Ciara

Rated 5 out of 5 stars

Excellent customer experience

Excellent customer experience, I had a number of queries re swimming goggles and the sales assistant could not have been more informative, patient, knowledgeable and charming. Support this great shop in Wicklow, it is a gem!

June 28, 2025
The Sports Room logo

Reply from The Sports Room

This review made his day! #employeeoftheweek Thank you, Ciara :o)

Rated 5 out of 5 stars

Enda and the Team are Amazing

Enda and the Team are Amazing, extremely friendly and efficient service, Enda is a Human Dynamo, always grafting and no job is problem for them, the best service you could wish from a bike shop, people and technical skills second to none, I would recommend these Guys all day, every day, thank you Enda…Seán.

June 27, 2025
The Sports Room logo

Reply from The Sports Room

Thanks so much for the recommendation, appreciate it - will be sure to led the lads in the work shop know, Ciara

Rated 5 out of 5 stars

Excellent service

Excellent service , would highly recommend

June 26, 2025
The Sports Room logo

Reply from The Sports Room

Love a recommendation! #tellafriend Thanks so much, Ciara

Rated 5 out of 5 stars

Great bike service

Excellent bike shop mechanic in Enda, really knows his stuff, had a TT bike in for a service and got a few things fixed on it, highly recommended

June 25, 2025
Unprompted review
The Sports Room logo

Reply from The Sports Room

I'll be sure to pass on the feedback to him. Thanks for the review - Ciara

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look