The Sports Room Reviews 

396
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional level of customer service. Customers frequently highlight the friendly and knowledgeable staff members who are always ready to offer professional advice and helpful assistance. People also mention the wide variety of top-tier products available for running, cycling, swimming, and various other sporting activities. Shoppers are equally impressed by the remarkably fast delivery times, secure professional packaging, and lovely handwritten notes included in their shipments. Many loyal buyers express their strong intention to return for future purchases because of this consistently reliable overall shopping experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing them as extremely helpful and... See more

Product

Consumers find product to be positive and consistently report great satisfaction with the goods they... See more

Service

Customers had positive experiences with service, highlighting quick and hassle-free transactions. Reviewers... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Order

People report positive experiences with order, highlighting an easy ordering process and very fast next-day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied

Rated 5 out of 5 stars

Always great selection and service in the Sports Room. I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND... See more

Company replied


Company details

  1. Sporting Goods Store

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

396 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(396)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, fast delivery! Highly recommend 👌

October 1, 2025
Unprompted review
The Sports Room logo

Reply from The Sports Room

Many thanks for the recommendation!

Rated 5 out of 5 stars

Great service .

Great service .. enda had me back on the bike in no time

September 27, 2025
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Reply from The Sports Room

He aims to please ;o)

Rated 5 out of 5 stars

Really friendly

Really friendly, energefic and knowlegeable staff member. For a young guy he was so outgoing which was great to see.

August 29, 2025
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Reply from The Sports Room

He was delighted with the feedback! Thank you, Ciara

Rated 5 out of 5 stars

Always Friendly helpful service from…

Always Friendly helpful service from well informed management and staff , a great wide range of products in stock and ready to go ,
Always a pleasure to deal with,,highly recommend !

August 28, 2025
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Reply from The Sports Room

Thank you :o) - appreciate the review! Ciara

Rated 5 out of 5 stars

Great Support from the Staff

The service provided by the team at the sports room is outstanding. They really helped me with the choice of shoes to cover my needs.

August 30, 2025
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Reply from The Sports Room

Glad we were able to help you out with a new pair of shoes! Thanks for the review, Ciara

Rated 5 out of 5 stars

Great service

Great product at the right price and delivered promptly.

September 1, 2025
The Sports Room logo

Reply from The Sports Room

Good news! Thanks for the review...

Rated 5 out of 5 stars

The young man who served me was so…

The young man who served me was so helpful. He was very knowledgeable and friendly.
Went through different options and was a pleasure to be served by.

August 31, 2025
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Reply from The Sports Room

Many thanks - he was delighted with the review #employeeoftheweek

Rated 5 out of 5 stars

Brilliant little independent

I have bought my last 3 pairs of running shoes from The Sports Room and they are my go to shop whenever I visit Wicklow. They have a good range and brilliant customer service.

August 31, 2025
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Reply from The Sports Room

Thank you so much! Hopefully we'll see you again for pair number 4 ;o)

Rated 5 out of 5 stars

The Bike Room

Excellent service yet again from the bike room. It’s great to have an experienced bike mechanic I can trust just down the road. I’ve tried other bike shops and mechanics over the years but the bike room are top class and definitely the best around.

August 29, 2025
The Sports Room logo

Reply from The Sports Room

Many thanks for a great review - glad we've been able to help you out.

Rated 5 out of 5 stars

Excellent service

Excellent service, very fast delivery.
Couldn't fault this company, it's now one of my default go-to sites for sports gear.

August 29, 2025
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Reply from The Sports Room

We love to see you coming back for more, thank you! If there's ever anything you need and you don't see your size, just drop us an email info@thesportsroom.ie or pop a message into the chat on the website...Ciara

Rated 5 out of 5 stars

Seems a professional place

Seems a professional place. Good vibe off the guys. Good price. Wish I lived closer.

August 27, 2025
The Sports Room logo

Reply from The Sports Room

You'll have to come and visit #wicklowtown sometime! You could go swimming, go for a hike at the Black Castle, go mountain biking or walking in the nearby hills. Lots of other nice shops and places to eat too!!

Rated 5 out of 5 stars

Excellent customer service.I purchased…

Excellent customer service.I purchased runners online.They arrived beautifully packaged.I had to change them for a wider fit which the store ordered in for me..very helpful and great communication

July 30, 2025
The Sports Room logo

Reply from The Sports Room

Glad you got sorted with the correct fit. Thanks for taking the time to give us a review - Ciara

Rated 5 out of 5 stars

sports room

easy to order and prompt delivery thank you

July 29, 2025
The Sports Room logo

Reply from The Sports Room

Thanks for the feedback and the review. Much appreciated - Ciara

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