The Sports Room Reviews 

396
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional level of customer service. Customers frequently highlight the friendly and knowledgeable staff members who are always ready to offer professional advice and helpful assistance. People also mention the wide variety of top-tier products available for running, cycling, swimming, and various other sporting activities. Shoppers are equally impressed by the remarkably fast delivery times, secure professional packaging, and lovely handwritten notes included in their shipments. Many loyal buyers express their strong intention to return for future purchases because of this consistently reliable overall shopping experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing them as extremely helpful and... See more

Product

Consumers find product to be positive and consistently report great satisfaction with the goods they... See more

Service

Customers had positive experiences with service, highlighting quick and hassle-free transactions. Reviewers... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Order

People report positive experiences with order, highlighting an easy ordering process and very fast next-day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied

Rated 5 out of 5 stars

Always great selection and service in the Sports Room. I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND... See more

Company replied


Company details

  1. Sporting Goods Store

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

396 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(396)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best in the Business

I had a wonderful experience in store. As someone who always only wore Nike the assistants advice was much appreciated. Bouncing around in my new Hokas! I will be back!

November 28, 2025
The Sports Room logo

Reply from The Sports Room

Glad you're happy with your new Hokas #flyhumanfly - thanks for the review, Ciara

Rated 5 out of 5 stars

Lovely girl served me

Lovely girl served me, polite and professional.
Another lady opened the door and assisted me with boxes of shoes,

Good experience

November 5, 2025
The Sports Room logo

Reply from The Sports Room

Happy to help!

Rated 5 out of 5 stars

Great experience and Delivery

Super fast delivery! I've purchased a few things from them and I must say the packaging and shipping is very professional and super quick. I bought my mountain bike from them first last year and I've back, knowledge is super helpful and their stock is excellent

October 30, 2025
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Reply from The Sports Room

Thank you so much for a nice review :o)

Rated 5 out of 5 stars

Brilliant

Brilliant it was delivered within 48 hours they also contacted me to ask about preference of colour.

October 29, 2025
The Sports Room logo

Reply from The Sports Room

Thanks for the review - much appreciated!

Rated 5 out of 5 stars

Hiking pole quiver

So helpful sourcing the equipment i needed and showing me how to set it up. Many thanks

October 29, 2025
The Sports Room logo

Reply from The Sports Room

Hope you've enjoyed your hikes! Thanks for the review - Ciara

Rated 5 out of 5 stars

Excellent choice of swimwear

Excellent choice of swimwear , knowledgeable staff member Moli very helpful too .

October 1, 2025
The Sports Room logo

Reply from The Sports Room

Glad you found what you needed. Thanks for the review - Molli was delighted with feedback.

Rated 5 out of 5 stars

Great service

Great service, really nice manner on the phone with Molly, item arrived on time

September 30, 2025
The Sports Room logo

Reply from The Sports Room

Glad Molli was able to help you out - thank you for taking the time to send in a review!

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