The Sports Room Reviews 

394
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional level of customer service. Customers frequently highlight the friendly and knowledgeable staff members who are always ready to offer professional advice and helpful assistance. People also mention the wide variety of top-tier products available for running, cycling, swimming, and various other sporting activities. Shoppers are equally impressed by the remarkably fast delivery times, secure professional packaging, and lovely handwritten notes included in their shipments. Many loyal buyers express their strong intention to return for future purchases because of this consistently reliable overall shopping experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing them as extremely helpful and... See more

Product

Consumers find product to be positive and consistently report great satisfaction with the goods they... See more

Service

Customers had positive experiences with service, highlighting quick and hassle-free transactions. Reviewers... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Order

People report positive experiences with order, highlighting an easy ordering process and very fast next-day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied

Rated 5 out of 5 stars

Always great selection and service in the Sports Room. I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND... See more

Company replied


Company details

  1. Sporting Goods Store

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

394 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(394)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value

Good value, efficient delivery service, nice personal tounch - thank you note.

January 29, 2026
The Sports Room logo

Reply from The Sports Room

Thanks for the review - much appreciated!

Rated 5 out of 5 stars

Proper store

Informed staff, very helpful without being overbearing. Nice relaxed atmosphere. Will be back.

December 29, 2025
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Reply from The Sports Room

Look forward to seeing you again. Thanks so much for the review.

Rated 5 out of 5 stars

First time customer, great experience

First time customer. Easy online ordering, received updates on order status & a prompt delivery (with a lovely handwritten note). Thank you! Would highly recommend.

January 2, 2026
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Reply from The Sports Room

Hope to see you back again! Thanks so much for the review and recommendation.

Rated 5 out of 5 stars

Great staff

Great staff, friendly and knowledgable

December 31, 2025
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Reply from The Sports Room

Good to hear :o)

Rated 5 out of 5 stars

Sports room service rules

This is one of the best shop around the southeast. Service and range of equipment are second to none. 10 outbound 10

December 29, 2025
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Reply from The Sports Room

Thank you, thank you, thank you! Made our day :o)

Rated 5 out of 5 stars

Ordered a few items late Saturday…

Ordered a few items late Saturday evening and had them delivered Tuesday morning and this was between Christmas and new years , great service , great products , well packaged. Thank you note in the box was a nice touch.

December 30, 2025
Unprompted review
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Reply from The Sports Room

Well done to the team who kept things going while we took a few days off over the Christmas! Thanks for the review - Mark & Ciara

Rated 5 out of 5 stars

Very quick delivery

Placed an order and less than 24hrs it was in my possession, all nicely wrapped with a bow 🤩
A lovely touch giving the time of year

December 16, 2025
Unprompted review
The Sports Room logo

Reply from The Sports Room

It's always good when the courier arrives just as the parcel is packed up! Thanks for the review :o)

Rated 5 out of 5 stars

An experience like no other.

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had more or less decided on 1 brand I happened to mention that I have suffered v badly in the past with Plantar Fasciitis and he immediately brought me out another brand Hoka, to try before I made my decision. It turned out that the Hoka brand were a better runner for me. I have told a lot of people about my experience in the Sports Room I would highly recommend them and I know that’s where I’ll be going for any footwear or sportswear in future. Avril O’Farrell

November 30, 2025
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Reply from The Sports Room

Archie will be delighted with this review, thank you!

Rated 5 out of 5 stars

What a great shop to have in Wicklow…

What a great shop to have in Wicklow Town! I thought I would have to drive into Dublin or up to Belfast to get the electric bike I wanted. They had the make and model I wanted (I thought it would have to be ordered but there it was on the showroom floor). They cut down the bike seat (I'm only 5' tall), they showed me everything I needed to know about the apps for the bike. They made sure I could ride it, and off I went. They are great, not pushy, so helpful, and I love the bike.

December 2, 2025
The Sports Room logo

Reply from The Sports Room

Delighted we had what you were looking for! Enjoy your new bike and thanks for the review :o)

Rated 5 out of 5 stars

Best in the Business

I had a wonderful experience in store. As someone who always only wore Nike the assistants advice was much appreciated. Bouncing around in my new Hokas! I will be back!

November 28, 2025
The Sports Room logo

Reply from The Sports Room

Glad you're happy with your new Hokas #flyhumanfly - thanks for the review, Ciara

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