The Sports Room Reviews 

384
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, friendly, and helpful, offering excellent advice and patient service. People appreciate the wide and excellent selection of products available, with many finding exactly what they need. The overall service is frequently described as outstanding, professional, and efficient. The delivery service is noted for being super fast and prompt, often arriving sooner than expected. Many consumers also highlight the thoughtful personal touches, such as handwritten notes and proactive order corrections, which enhance their experience. Reviewers often express their intention to return and recommend the company.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their friendliness, helpfulness, and... See more

Product

Reviewers mention positive feedback about product, highlighting a great range of stock and brand choices,... See more

Service

Customers had positive experiences with service, consistently describing it as great, excellent, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the speed and efficiency of... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied

Rated 5 out of 5 stars

Always great selection and service in the Sports Room. I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND... See more

Company replied


Company details

  1. Sporting Goods Store

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

384 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(384)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience and found the…

I had a great experience and found the customer service to be exceptional! I felt seen and taken care of from the start. The location is fun and cozy, too.

May 11, 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

Glad you had a good shopping day out!

Rated 5 out of 5 stars

Speedy online order and delivery with…

Speedy online order and delivery with great communication, it was also lovely to open my package to a hand written message ☺️

May 8, 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

As we don't get a chance to talk to our online shoppers, we like to write a little note of thanks instead!

Rated 5 out of 5 stars

Running glasses

Delighted with my new running sunglasses-light, affordable & the girl who helped me was lovely

May 1, 2026
The Sports Room logo

Reply from The Sports Room

She's a fan of those glasses! Thanks for leaving a review

Rated 5 out of 5 stars

A great experience

This is a great sports shop to visit online or in person. Staff know their products and are very helpful. It’s not just a shop it’s an experience.

May 1, 2026
The Sports Room logo

Reply from The Sports Room

Thank you! And many thanks for sending your pals to the shop last week :o)

Rated 5 out of 5 stars

The socks were for my son’s first half…

The socks were for my son’s first half marathon which he ran today in Limerick and he said the socks definitely helped him. No blister, no complaints so all is great. And delivered within 2 days. Thank you 😊

April 28, 2026
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Reply from The Sports Room

Good socks definitely make a difference - our own daughter just recently discovered that too, fashion socks just don't do the job ;o)

Rated 5 out of 5 stars

Excellent Service

Excellent Service, quick delivery. Will definitely order from them again. Loved the little personal touch with the handwritten note included in my delivery

April 27, 2026
The Sports Room logo

Reply from The Sports Room

Glad you liked ;o)

Rated 5 out of 5 stars

Great price, fast shipping, and a personal touch

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and out of stock. As it's time to replace my current runners I did a bit of a 'hail Mary' search for Saucony Guide 15s which which work for me but increasingly hard to source. Expecting to get outrageously-priced results from Amazon/eBay/international stores, I was delighted to see Wicklow-based 'The Sports Room'; pop up, top of the list, with the shoe in my size and at a great price! Despite being a weekend purchase they were shipped immediately and should arrive today. Also got a nice note from Mark (Owner) welcoming me as a new customer. 5-star experience overall.

April 18, 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

If you're looking for something particular in the future, drop us an email on info@thesportsroom.ie, we'll do our best to answer your prayers!

Rated 5 out of 5 stars

Mark and his team are just brilliant

Mark and his team are just brilliant. They helped me find the right bike for my son (who loves it) and were very patient with me and my bike to work voucher to arrive. Helped me setup the bike carrier.
The cafe is really nice too.

April 17, 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

Glad you had a good experience - enjoy some summer cycling! Ciara

Rated 5 out of 5 stars

Always great service from the mechanics…

Always great service from the mechanics and team. They even remember to ask if my tubeless tyre that they had fixed the last time was still working out. That's the reason why you go to your local bike shop.

April 3, 2026
The Sports Room logo

Reply from The Sports Room

Thanks for taking the time to give the lads a review. #supportyourlocalbikeshop

Rated 5 out of 5 stars

Fast shipping

Fast shipping , good product. Thanks.

March 30, 2026
The Sports Room logo

Reply from The Sports Room

Thank you for the review!

Rated 5 out of 5 stars

Great staff

Great staff. Very helpful & knowledgeable. Good range of stock & brand choice

March 29, 2026
The Sports Room logo

Reply from The Sports Room

Thank you - team very happy with the feedback. Ciara

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