The Sports Room Reviews 

394
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional level of customer service. Customers frequently highlight the friendly and knowledgeable staff members who are always ready to offer professional advice and helpful assistance. People also mention the wide variety of top-tier products available for running, cycling, swimming, and various other sporting activities. Shoppers are equally impressed by the remarkably fast delivery times, secure professional packaging, and lovely handwritten notes included in their shipments. Many loyal buyers express their strong intention to return for future purchases because of this consistently reliable overall shopping experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing them as extremely helpful and... See more

Product

Consumers find product to be positive and consistently report great satisfaction with the goods they... See more

Service

Customers had positive experiences with service, highlighting quick and hassle-free transactions. Reviewers... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Order

People report positive experiences with order, highlighting an easy ordering process and very fast next-day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowledgeable staff who were able to recommend a good choice of trainer for my plantar fasciitis injury. Shop has a lovely vibe and plenty of great products. After shopping, head to the opposite side... See more

Rated 5 out of 5 stars

Even tho I arrived into your shop 20 mins before closing time, the guy who served me was extremely patient, v knowledgeable and didn’t put me under any pressure to make a decision quickly. When I had... See more

Company replied

Rated 5 out of 5 stars

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and o... See more

Company replied

Rated 5 out of 5 stars

Always great selection and service in the Sports Room. I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND... See more

Company replied


Company details

  1. Sporting Goods Store

Written by the company

The Sports Room is a technical sports shop in Wicklow, dedicated to running, swimming, road biking, and mountain biking. We proudly stock top-quality brands and products. Our team is passionate about helping every customer - from complete beginners to elite athletes - find the right gear for their goals. With a full-service bike workshop on-site, we also offer professional servicing and repairs, ensuring your bike performs at its best. More than just a store, The Sports Room is a community hub - a place where people come to share stories, connect with like-minded enthusiasts, and get trusted advice. We host weekly runs from the shop with our run partners, InnerFight. Why not come along? We also host regular events in conjunction with brands like Hoka, Brooks, asics and more. Check them out on Instagram. Run brands include Hoka, New Balance, Salomon, Inov8, asics, Brooks, Saucony, Altra, Nnormal and more. For swimmers, we stock Orca, Finis, Arena, dryrobe, RipCurl and more. Bike brands include Orbea, Rocky Mountain, Santa Cruz, Cannondale, Castelli Crankbrothers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

394 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(394)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Excellent Service, quick delivery. Will definitely order from them again. Loved the little personal touch with the handwritten note included in my delivery

April 27, 2026
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Reply from The Sports Room

Glad you liked ;o)

Rated 5 out of 5 stars

Great price, fast shipping, and a personal touch

Having a specific foot stability issue, there are only certain running shoes that work for me. When I find a shoe that works, it tend to repeat buy which is great until they're out of production and out of stock. As it's time to replace my current runners I did a bit of a 'hail Mary' search for Saucony Guide 15s which which work for me but increasingly hard to source. Expecting to get outrageously-priced results from Amazon/eBay/international stores, I was delighted to see Wicklow-based 'The Sports Room'; pop up, top of the list, with the shoe in my size and at a great price! Despite being a weekend purchase they were shipped immediately and should arrive today. Also got a nice note from Mark (Owner) welcoming me as a new customer. 5-star experience overall.

April 18, 2026
Unprompted review
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Reply from The Sports Room

If you're looking for something particular in the future, drop us an email on info@thesportsroom.ie, we'll do our best to answer your prayers!

Rated 5 out of 5 stars

Mark and his team are just brilliant

Mark and his team are just brilliant. They helped me find the right bike for my son (who loves it) and were very patient with me and my bike to work voucher to arrive. Helped me setup the bike carrier.
The cafe is really nice too.

April 17, 2026
Unprompted review
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Reply from The Sports Room

Glad you had a good experience - enjoy some summer cycling! Ciara

Rated 5 out of 5 stars

Always great service from the mechanics…

Always great service from the mechanics and team. They even remember to ask if my tubeless tyre that they had fixed the last time was still working out. That's the reason why you go to your local bike shop.

April 3, 2026
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Reply from The Sports Room

Thanks for taking the time to give the lads a review. #supportyourlocalbikeshop

Rated 5 out of 5 stars

Fast shipping

Fast shipping , good product. Thanks.

March 30, 2026
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Reply from The Sports Room

Thank you for the review!

Rated 5 out of 5 stars

Great staff

Great staff. Very helpful & knowledgeable. Good range of stock & brand choice

March 29, 2026
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Reply from The Sports Room

Thank you - team very happy with the feedback. Ciara

Rated 5 out of 5 stars

Great service

Very quick delivery time any easy ordering process

April 2, 2026
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Reply from The Sports Room

Good to hear, thanks for the review - Ciara

Rated 4 out of 5 stars

Great sports shop

Visited as I was in Wicklow for a morning, good range of clothing for running and cycling and also for open water swimming. Nice women’s swimming costumes in bright patterns. I bought goggles and an anti fog spray and a neoprene headband, the last item recommended by the store as the neoprene hat I use irritates my skin where the Velcro attaches. Recommend the store and it’s handily sharing space with a Firehouse bakery and cafe which is also highly recommended.

March 31, 2026
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Reply from The Sports Room

Sounds like you're all set for some open water swimming - many thanks for the review!

Rated 5 out of 5 stars

I bought a pair of shoes online from…

I bought a pair of shoes online from Sports Room to walk the Camino de Santiago. I was having difficulty finding the model I wanted in a physical store, and although I was a bit unsure about buying without trying them on, I decided to go for it , and it turned out to be a great decision.

The delivery was very fast, and I even received a lovely note with my order, which I really appreciated.

The shoes I chose were perfect for the Camino: I didn’t get any blisters and had a great experience throughout the entire walk.

Excellent service and a very positive shopping experience!

February 2, 2026
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Reply from The Sports Room

Glad the shoes worked out - nothing worse than a niggle on a long hike like that. Hope you enjoyed the trip, Ciara

Rated 5 out of 5 stars

Always great selection and service in…

Always great selection and service in the Sports Room.
I always enjoy looking through the great gear the guys bring in. Very knowledgeable and helpful staff. Getting your training gear and fuel AND getting a coffee AND getting a loaf of sourdough, all in the same trip can't be beat.

March 27, 2026
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Reply from The Sports Room

Sounds like a nice day out!

Rated 5 out of 5 stars

Super fast turnaround and delivery and…

Super fast turnaround and delivery and I especially liked the follow up email after the order from the owner Mark, in case I'd any questions
10/10

March 26, 2026
Unprompted review
The Sports Room logo

Reply from The Sports Room

Pop us a message in the chat or drop us an email info@thesportsroom.ie if you've any questions about products or bike service

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