I ordered my Buro chair online due to the great special. Ordering was seamless and I was kept updating on shipping etc. Delivery was very quick. Highly recommend giving these guys a go.
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See what reviewers are saying
Fantastic online shopping experience. The only follow-up emails were in regards dispatch and shipping - no spam. The satchel I bought is butter soft and perfect for my needs. The antique brown is like... See more
Company replied
Apart from saying that I had no problems whatsoever ordering my 80g brown paper on line I don't really know what else to say. My paper arrived today in mint condition & was just what I ordered, I w... See more
The Stationery Store has a great product range, outstanding customer service and good quality products. I was impressed by the fast shipping (especially during these difficult times). Everything was w... See more
Company details
Written by the company
Online Australian supplier of business equipment, stationery and office supplies products. Our purpose is to deliver quality products with value everyday.
Contact info
38, 2154, Castle Hill, Australia
- admin@thestationerystore.com.au
- thestationerystore.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Thestationerystore
My orger was recieved and dispatched…
My orger was recieved and dispatched quickly and with no fuss. Thank you.

Reply from Thestationerystore
I coulndn't find what I wanted
I coulndn't find what I wanted, and had to ring.
(My product had been discontinued) Everyone was very helpful.

Reply from Thestationerystore

Reply from Thestationerystore
When I chased up the order as I hadn't…
When I chased up the order as I hadn't heard anything for a few weeks, the communication in reply was helpful and allowed me to plan my work around the order being delivered.
I find your website ordering system…
I find your website ordering system very easy to use and always prompt and fast delivery times.

Reply from Thestationerystore
Good customer online experience with…
Good customer online experience with this supplier.
Goods arrived well packed and as advertised.
Shipping time was ok. I would purchase more products from Thestationerystore.
Fast service and super easy to work…
Fast service and super easy to work with. I will consider using your team again when I have a request from a customer :)

Reply from Thestationerystore
I only wanted one notebook and could…
I only wanted one notebook and could only buy 5 but I use them all the time and the price was reasonable so bought them.

Reply from Thestationerystore

Reply from Thestationerystore
Satisfied customer
Product was delivered promptly and was exactly what I ordered. Thank you!

Reply from Thestationerystore
No attempt to package order so goods arrived damaged
I purchased foolscap file boxes. They were sent without wrapping of any kind, just a bit of strapping which actually bit into the boxes so badly it made more than half of them unusable. They arrived water damaged and dinged up all over the place. They did give me a partial refund, but only after I had made several complaints on their social media channels; they didn't respond to my emails to them until after I went public with my complaint. I wouldn't buy from them again.

Reply from Thestationerystore
My response
The package was well packed and it arrived on time and in good condition.
Thank you.

Reply from Thestationerystore
Happy with service
Large selection to choose from, well priced, and delivery was quick. Nice and easy website to use.

Reply from Thestationerystore
Always available and delivered on time.
Product advertised for a reasonable price. Straight forward transaction with no issues & arrived within a few days well packaged as usual.

Reply from Thestationerystore
the company don't care customer and…
the company don't care customer and send order very slow take 2+ weeks receive, and please don't pay extra for express, will be same slow speed 2+ weeks.
Prompt response and delivery
I needed to talk to someone which I was able to and query was resolved promptly.

Reply from Thestationerystore
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