I ordered my Buro chair online due to the great special. Ordering was seamless and I was kept updating on shipping etc. Delivery was very quick. Highly recommend giving these guys a go.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic online shopping experience. The only follow-up emails were in regards dispatch and shipping - no spam. The satchel I bought is butter soft and perfect for my needs. The antique brown is like... See more
Company replied
Apart from saying that I had no problems whatsoever ordering my 80g brown paper on line I don't really know what else to say. My paper arrived today in mint condition & was just what I ordered, I w... See more
The Stationery Store has a great product range, outstanding customer service and good quality products. I was impressed by the fast shipping (especially during these difficult times). Everything was w... See more
Company details
Written by the company
Online Australian supplier of business equipment, stationery and office supplies products. Our purpose is to deliver quality products with value everyday.
Contact info
38, 2154, Castle Hill, Australia
- admin@thestationerystore.com.au
- thestationerystore.com.au
4.6
Excellent
271 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I made an Order and sent an email about…
I made an Order and sent an email about tracking. This was replied to very promply and shortly after that my order was being processed. I received the order the following day which was amazing to me as we live on the Far South Coast !!! Well done "Thestationerystore" excellent service
July 4, 2023
Unprompted review
Reply from Thestationerystore
Thank you for your review. We appreciate all feedback.
Reply from Thestationerystore
Thank you for your review. We appreciate all feedback.
Reply from Thestationerystore
Thank you for your review. We appreciate all feedback.
Punctual and well informed
May 22, 2023
Reply from Thestationerystore
Thank you for your review. We appreciate all feedback.
Reply from Thestationerystore
Thank you for your review. We appreciate all feedback.
Reply from Thestationerystore
Thank you for your review. We appreciate all feedback.
Great service and price
May 24, 2023
Reply from Thestationerystore
Thank you for your review. We appreciate all feedback.
Reply from Thestationerystore
Thank you for your review. We appreciate all feedback.
Very quick delivery
My flag shaped pins arrived very quickly. These pins are unobtainable from any other Australian source I could find. Many thanks.
May 3, 2023
Reply from Thestationerystore
Hi Roy
Many thanks for your feedback and we are pleased to hear you were able to find the product you needed in our range.
The product was damaged and I believe…
The product was damaged and I believe should have been wrapped more to be protected.
May 9, 2023
Reply from Thestationerystore
HI Stacey
We apologise that your product arrived damaged. Could you please send a picture of the damage to our email and we will rectify this for you.
Our email address is
admin@thestationerystore.com.au
Regards
Adele
Recommend
Easy to order. Arrived promptly. Happy with product and price. In retrospect I should have got 1 size up but that on me. Would recommend
May 8, 2023
Reply from Thestationerystore
Thank you Bradley - we appreciate all feedback.
0.4mm black dry-erase marker
I was offered a marker product, but it didn't say whether it was permanent or dry erase. I complained about this, but the store asked me what the product was. I couldn't find the product in question.
Could you please tell me if you do a fine (0.4mm) black dry-erase marker.
Many thanks
Graham
May 7, 2023
Reply from Thestationerystore
Hi Graham
I appreciate all your concerns but using trust pilot as a platform to find out information about a product is not a correct use of this tool.
It is usually to review a customer after you purchase items.
To answer your question - we do not have a 0.4mm black dry-erase marker in our range.
Regards
Adele
Good Job
Good Job: you did what was expected: you delivered at the right price. Thank you.
April 26, 2023
Reply from Thestationerystore
Thank you Ian - we appreciate your feedback.
I got the product I wanted and payment…
I got the product I wanted and payment and delivery were great.
April 26, 2023
Reply from Thestationerystore
Great to hear - thank you for your feedback.
Fault with product. Service excellent.
Several of the plastic zip envelopes were unusable. A few had the pocket for the wallet card on the inside of the envelope rather than the outside. As the medical card we use is double sided we are unable to use the product. Please feedback to Marbig as manufacturer.
March 25, 2023
Reply from Thestationerystore
HI Bronwyn - thank you for this feedback. Do you mind sending through an image of the fault so we can pass on to our supplier/manufacturer.
Email to admin@thestionerystore.com.au
Great service
March 22, 2023
Reply from Thestationerystore
Thank you so much for taking the time to leave us feedback
Great Service ….
Great service providing consumables for an item that I have owned for 12+ years.
Order was delivered within a few days!
March 29, 2023
Reply from Thestationerystore
We're really grateful and appreciate you taking the time to share your rating with us.
Reply from Thestationerystore
We appreciate you taking the time to share your rating with us.
Customer Service was outstanding
Customer Service was outstanding. Extremely helpful. Definitely using again.
February 22, 2023
Reply from Thestationerystore
So glad we could help you. Thank you for the feedback.
Helpful assistance
Prompt dispatch of my order, and extremely helpful assistance with sorting out a problem with delivery.
February 21, 2023
Reply from Thestationerystore
Glad we could help. Thank you for your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.