The Clerk was so helpful and explained everything to us very clearly and understandable. She always is smiling and very friendly.

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I done everything online and didn't even have to speak to anyone, so that was the best part, but I still have not been told how to access my unit at the Storage Center and I really need to see my unit... See more
Stacey was amazing through this whole process! Helpful is an understatement and all with a smile and kind word. Made this process so easy! Can’t thank her enough.
Staci was very helpful when I signed up for an outside truck storage space very polite and went above and beyond my expectations
Company details
Written by the company
Founded in 1986 and proudly family owned and operated, The Storage Center has provided the extra space you need for over three decades. With our roots firmly grounded in Baton Rouge, Louisiana, we have since blossomed into a network of over 60 state-of-the-art facilities spanning the United States. Today, we continue to provide the same top-notch residential and commercial self storage solutions with all the modern features and amenities you are looking for, and we look forward to continuing to serve you well into the future.
Contact info
1400 Westbank Expy, 70058, Harvey, LA, United States
- 504-399-9819
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Hasn’t replied to negative reviews
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Stacie was great
Great staff, with excellent customer service
Customer service was top tier, very helpful and knowledgeable
The Clerk was so helpful and explained…
The Clerk was so helpful and explained everything to us very clearly and understandable. She always is smiling and very friendly.
The lady stacy is always there to help
stacy helps me whenever i need her she is very knowledgeable and friendly. Where would this storage be without mrs. stacy
Good experience with a quality product
I recently purchased a product from The Storage Center website and I am quite satisfied. The entire process was smooth and the item met my expectations. I would recommend their service to others.
I never have an issue with my storage
I never have an issue with my storage. I was going to downsize my storage and the process was quick and easy
Charged for a unit I didn't use
Charged for a unit I didn't use , accidentally purchased on line the wrong location and gave no permissions to use my card. Furthermore, I again do not give permission to use my card and all use of my card should stop and I'd like my money refunded. I'm a merchant marine and out of the country on a ship with no phone service but also sent an email saying the same.
Customer service person was great
Customer service person was great, can’t comment on much else yet
The staff helpful and professional
The staff helpful and professional. The facility is very clean.
The lady at the front desk was very…
The lady at the front desk was very helpful. She walked us around and showed us the storage sizes and the transaction of all the paperwork was really easy. She was very, very nice. I would recommend everyone to go to her . Thanks
Easy process to rent online
Easy process to rent online. Manager is just a delight to deal with. Keep doing what you’re doing!
The staff was phenomenal
The staff was phenomenal. Can’t say enough. Thank you for making this such a pleasant experience!
The staff was extremely helpful and…
The staff was extremely helpful and polite great experience all around
In my opinion Mrs Staci is the best
In my opinion Mrs Staci is the best. she has the best attitude. Very friendly and explains everything. She is simply the best.
1st and last
First time I needed a storage and I’m glad this one is secured, clean and indoors.
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