Ashley and her colleague have been so helpful. They check on me. Make sure all is going well. They have helped me get storage in the middle of a move. They are polite and courteous!!!!!

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I done everything online and didn't even have to speak to anyone, so that was the best part, but I still have not been told how to access my unit at the Storage Center and I really need to see my unit... See more
Stacey was amazing through this whole process! Helpful is an understatement and all with a smile and kind word. Made this process so easy! Can’t thank her enough.
Staci was very helpful when I signed up for an outside truck storage space very polite and went above and beyond my expectations
Company details
Written by the company
Founded in 1986 and proudly family owned and operated, The Storage Center has provided the extra space you need for over three decades. With our roots firmly grounded in Baton Rouge, Louisiana, we have since blossomed into a network of over 60 state-of-the-art facilities spanning the United States. Today, we continue to provide the same top-notch residential and commercial self storage solutions with all the modern features and amenities you are looking for, and we look forward to continuing to serve you well into the future.
Contact info
1400 Westbank Expy, 70058, Harvey, LA, United States
- 504-399-9819
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The lady at the front desk was very…
The lady at the front desk was very helpful. She walked us around and showed us the storage sizes and the transaction of all the paperwork was really easy. She was very, very nice. I would recommend everyone to go to her . Thanks
Easy process to rent online
Easy process to rent online. Manager is just a delight to deal with. Keep doing what you’re doing!
The staff was phenomenal
The staff was phenomenal. Can’t say enough. Thank you for making this such a pleasant experience!
The staff was extremely helpful and…
The staff was extremely helpful and polite great experience all around
In my opinion Mrs Staci is the best
In my opinion Mrs Staci is the best. she has the best attitude. Very friendly and explains everything. She is simply the best.
1st and last
First time I needed a storage and I’m glad this one is secured, clean and indoors.
Staci was very helpful when I signed up…
Staci was very helpful when I signed up for an outside truck storage space very polite and went above and beyond my expectations
Excellent customer service and support!
I done everything online and didn't…
I done everything online and didn't even have to speak to anyone, so that was the best part, but I still have not been told how to access my unit at the Storage Center and I really need to see my unit and what Iam paying for.
A problem with the online booking…
A problem with the online booking (insurance for a parked vehicle) was solved by a courteous phone call.
Staci is extremely helpful
Staci is extremely helpful, and professional she was eager to assist with me finding a cart. I appreciate her going the extra just to locate one for me.
Staci Penwright made everything easy…
Staci Penwright made everything easy with the satrtup process and had great professionalism!
Staci is amazing!
Stacy was so helpful and kind
Stacy was so helpful and kind. Clean place to store anything. Highly recommend.
My experience was wonderful
My experience was wonderful. I was showed the different sizes. All and all both ladies that helped me was excellent
The customer service is exceptional!
The customer service was excellent. The facility is super clean!
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