Stork Rentals Reviews 

107
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's friendliness, helpfulness, and professional approach. People frequently mention the convenience of being met directly at their car rental or airport location, which streamlines the process and removes any travel-related stress. Consumers are highly satisfied with the quality and cleanliness of the rented equipment, such as car seats and strollers, often noting that items appear brand new. No significant negative feedback or recurring issues were identified across the reviews, indicating a consistently positive customer experience.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting excellent communication,... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their friendliness,... See more

Product

Clients share positive opinions on product quality, with many reviewers highlighting that items like car... See more

Location

Customers had positive experiences with location, highlighting the convenience of direct delivery and pickup... See more

Quality

Reviewers consistently express satisfaction with the quality of the rented equipment, often describing items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was as advertised. Communication was excellent throughout and Antonio and Curro were great. They met us at the car rental and fitted the car seat and were super friendly. Will definitely us... See more

Company replied

Rated 5 out of 5 stars

An excellent service. We booked a car seat and buggy. Communication was brilliant. Our flight was delayed and this did not cause any problems - they were very accommodating. Antonio and Curro were abs... See more

Company replied

Rated 5 out of 5 stars

What a fantastic service . Our son, his wife and our grandson were visiting from Australia. We hired a car seat for their stay and the service we got from Stork was second to none. On arriving at Dub... See more

Company replied

Rated 5 out of 5 stars

We rented an infant car seat from Stork in Malaga as we didn’t want our own one to get damaged during the journey. Communication was excellent, they met us on arrival with the car seat and installed i... See more

Company replied


Company details

  1. Equipment Rental Agency

Written by the company

We rent squeaky clean, quality baby equipment in Dublin, Barcelona, Palma de Mallorca, Malaga and Alicante. Our job is to make traveling with babies and children easier, by providing everything you need for a happy and safe holiday. We meet our customers on arrival, and demonstrate how to use the equipment. If you are leaving the airport by car, our professionally trained staff will install the car seat for you. From travel buggies to car seats and cots, we have it all! We are also partner to the car rental industry. Our partner Record Go in Spain, and Sixt and Enterprise in Ireland have chosen us as their favoured supplier to ensure their customers are guaranteed a clean, safety checked, good quality car seat, ready for them on arrival. With popular and trusted brands like Joie, Babyzen and BabyJogger, wehave high standards and we have the same aim for our service. Make traveling with your young family easy, safe and convenient with Stork Rentals!


Contact info

4.9

Excellent

TrustScore 5 out of 5

107 reviews

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4.9

All reviews

(107)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great communication with the staff. The baby bed was easy to pick up and return at the airport. Bed itself was in great condition.

November 30, 2024
Unprompted review
Stork Rentals logo

Reply from Stork Rentals

Thanks for taking the time to give us a review, really appreciate it. Glad you liked our service.

Rated 5 out of 5 stars

Such a good service

Such a good service, the buggy was brilliant for our 2.5 year old

December 28, 2024
Unprompted review
Stork Rentals logo

Reply from Stork Rentals

Thanks Melissa, glad you liked our service:)

Rated 5 out of 5 stars

Always super easy and great service

Always super easy and great service!

I highly recommend and have done anytime.

December 23, 2024
Unprompted review
Stork Rentals logo

Reply from Stork Rentals

Thanks again Karl, you're very kind to give us the reviews, much appreciated.

Rated 5 out of 5 stars

Excellent

Excellent service . Safe, well maintained equipment. Wonderful staff. Highly recommend 👌🏻

December 17, 2024
Unprompted review
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Reply from Stork Rentals

Thanks for taking time to give us the review Karl, glad you are happy with our service:)

Rated 5 out of 5 stars

Delivery and return correctly on the…

Delivery and return correctly on the time agreed upon, and the babyseat was properly installed and instructions for use explained. Super service, nice persons and a good price. Our recommendation- Marius & Andreas Beining

December 26, 2024
Unprompted review
Stork Rentals logo

Reply from Stork Rentals

That's lovely feedback, thanks guys! We're delighted you liked our service:)

Rated 5 out of 5 stars

Incredible company

Incredible company,
I always use this child seat rental company flying into Dublin airport. They are always friendly, reliable and have a seamless service. My most recent trip was due to a sad occasion of my mother passing. As I flew home when she was initially sick I told them I wasn’t sure when I’d have the seat back. Due to circumstances they were very understanding and went above and beyond. They are a very genuine company whose customer service is second to none. Thank you

June 27, 2024
Unprompted review
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Reply from Stork Rentals

Thanks so much Linda, that's really lovely of you, and once again, so sorry for your loss x

Rated 1 out of 5 stars

Missing pieces

Purchase arrived today with three missing pieces and only way to contact them is through email.

May 22, 2024
Unprompted review
Stork Rentals logo

Reply from Stork Rentals

Hi Marnie, I think you’ve reviewed the wrong company, we don’t sell products or use courtiers for delivery. We rent baby equipment, could you let me know where you rented from us?

Rated 5 out of 5 stars

car seat rental collected from Alicante airport

We rented a car seat from Alicante airport for our 2 year old. We were relieved to find a company we could rent a seat from and we wouldn’t have to bring ours from home and risk it being damaged by the airline.
TSE were responsive, courteous and professional. Collecting the car seat and drop off was easy. Thank you!

March 3, 2024
Unprompted review
Rated 5 out of 5 stars

Definitely recommended!

It looks like, our daughter felt better in the car seat rented from Stork Exchange than in her own one :) Everything went super smooth, the company managers were always reachable, helpful and kind. The rent and return of the car seat itself were easy and went seamlessly. Great experience, thank you, dear Stork Exchange!

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

We were met by a fantastic service and nice people in Malaga Airport were we got the autochair booked at their webpage. Everything was easy and quick with both the pickup and delivery of the chair. Would definitely recommend everyone to use them.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Super flexible. Super nice.

I've used Stork exchange multiple times, it's a fantastic service, however this is one of those reviews when someone didn't actually use the service, but the process of not using it was STILL great.

I booked a date, had to move it, then again, and then finally cancel it due to COVID.

Stork Exchange and Olivia were super nice about it, no hassle, no muss, no fuss. Answered emails in minutes, were very human and gave the kind of customer service you dream about.

December 27, 2021
Unprompted review
Rated 5 out of 5 stars

We had such a positive experience using…

We had such a positive experience using The Stork Exchange, it was so easy and convenient for us to rent car seats and a stroller for our international trip (making traveling with kids that much easier). Staff is extremely kind and professional as well. Will definitely be using again in the future!

July 21, 2021
Rated 5 out of 5 stars

Excellent quality products

Excellent quality car seat, high chair and travel cot! Pick up at Dublin Airport couldn't have been easier. Communication was great throughout the booking process and on arrival. Thank you for giving us one less thing to worry about!

July 20, 2021
Stork Rentals logo

Reply from Stork Rentals

Thanks Zahra, we're delighted to hear you liked the service. Halina looked after you, prepared your equipment and installed it. She is an absolute gem isn't she!

Rated 5 out of 5 stars

Olivia and the team always go the extra…

Olivia and the team always go the extra mile. First with 1 baby and subsequently when our second arrived, we always use Stork Exchange for baby car seats. Although you may get a better deal from a rental car company (although whenever we check, the prices were usually the same) you are guaranteed super clean and very safe seats with Stork Exchange. The equipment always look like we are the first people using them. There is never any waiting around for them to install/remove the seats, in fact it's usually the case that Olivia is waiting for us! Overall, a super service from a very friendly company and we would have absolutely no hesitation in recommending them.

July 14, 2021
Stork Rentals logo

Reply from Stork Rentals

Thanks Gerry, for continuing to come back and support us! Always a pleasure to look after you and your family.

Rated 5 out of 5 stars

Superb service

Superb service. No complaints.

July 14, 2021
Stork Rentals logo

Reply from Stork Rentals

Thanks Jari, and lovely to put a face to the name finally!

Rated 5 out of 5 stars

Excellent service

I am so glad I discovered the Stork Exchange. They were on time and extremely helpful, even spending time to show me how to recline the car seat. Unlike other seats we have rented from car hire companies in the past, the car seat from Stork Exchange was spotlessly clean. They will be my go-to for all future trips - couldn’t recommend them more!

July 4, 2021
Stork Rentals logo

Reply from Stork Rentals

Thanks so much Cairtriona, that's lovely to hear.... especially as it's our first Trust Pilot review! Thanks again and we look forward to looking after you again in the future!

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